CSS Corp in Milpitas, California offers CloudPATH, the company's cloud migration platform and service supporting larger entities and enterprises in their migration of applications to a cloud based infrastructure.
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Okta
Score 8.9 out of 10
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Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
I have recommended it to our other US office locations. My recommendation is based on the benefit of managed enrollment, the ability to have multiple enrollment pathways and the added bonus of having a common platform across all of our corporate sites improving IT support, management and user familiarity with wireless device enrollment while at work.
Should be well-suited for a SaaS business organisation as they have a lot of internal applications and need a role-based authentication system between the various teams, improving security and audit log system to account for any breaches. It integrates well with internal applications such as Salesforce and Oracle. Best when need of SSO.
I do have to reset my password quite frequently. However, I don't think there is really a way to improve this, as it's a good security measure.
It makes me re-sign in a couple of times a day, sometimes if I haven't used my laptop for a couple of hours, and sometimes just randomly throughout the day.
It doesn't remember my devices, either my laptop or phone. so it always calls that out.
We like when a product works and we don't have to look for alternate solutions, add network project change over downtime and retrain staff. Even the limitations (some devices don't enroll well) and recent licensing changes do not precipitate a change in our desire to continue with the product. The cloudpath support has provided clear alternatives for our issues and we are able to keep business going with minimal impact on staff and support
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
We have had to raise a lot of support tickets during our three years of service. We do get timely support on those tickets and there have only been a few issues which have had an extended troubleshooting time that might have exceeded our expected resolution timeframe.
We've had a few support cases over the years and every case has been handled by the Okta support team beautifully. We received clear answers to questions we had regarding setup and even were provided simple to follow guides on how to setup their product to use with custom applications.
The pricing was better for us and that was our deciding factor in making the decision to go with CloudPATH. We did test both solutions in our pilot environment and while we liked the features of the Cisco solution and deploy other Cisco solutions and products the pricing was a significant factor in our decision process.
Okta is far superior in terms of integrations, user interface, automation, and connectivity. Additionally, Okta offers better support and availability, and a more robust solution across every capacity Entra competes in. Okta simply works, whereas Microsoft Entra has a large overhead that is difficult to use when configuring things.
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
Increased user productivity - not fighting with IT all the time!
Though there could be a bit more on the 'lost/broken phone' front, the self-service eliminates time that would typically be spent waiting for IT support/admins.
An Okta account under a certain domain allows proper access from the get-go, and under certain apps (such as our HRIS), adding members is easy.
Improved security - deactivating Okta removes all account access across multiple platforms instantly for leavers.
