CloudTalk vs. C-Zentrix Contact Center
CloudTalk vs. C-Zentrix Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
C-Zentrix Contact Center | N/A | CZ Contact Centre, from C-Zentrix headquartered in Gurgaon, is available both on premise and on cloud. It is scalable and customisable to suit contact centers at businesses of all sizes, with different product suites made available to large enterprises, and smaller SMBs. | N/A |
CloudTalk | C-Zentrix Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudTalk | C-Zentrix Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CloudTalk | C-Zentrix Contact Center | |
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Small Businesses | Nextiva Contact Center Score 9.0 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | C-Zentrix Contact Center | |
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Likelihood to Recommend | 10.0 (45 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | C-Zentrix Contact Center | |
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Likelihood to Recommend | CloudTalk.io | C-Zentrix No answers on this topic |
Pros | CloudTalk.io | C-Zentrix No answers on this topic |
Cons | CloudTalk.io | C-Zentrix No answers on this topic |
Likelihood to Renew | CloudTalk.io | C-Zentrix No answers on this topic |
Usability | CloudTalk.io | C-Zentrix No answers on this topic |
Support Rating | CloudTalk.io | C-Zentrix No answers on this topic |
Alternatives Considered | CloudTalk.io | C-Zentrix No answers on this topic |
Return on Investment | CloudTalk.io | C-Zentrix No answers on this topic |
ScreenShots | CloudTalk Screenshots |