CloudTalk vs. ebankIT Contact Center
CloudTalk vs. ebankIT Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) | |
ebankIT Contact Center | N/A | The Contact Centre application gives the opportunity to be in permanent contact with customers at anytime, including managing contacts and execute relevant transactions, all in one screen. ebankIT presents it as a specialized solution with telephony integration for a complete customer service. Contacts are made as voice calls and the application enables users to both follow up and reply to contacts. For a full optimized experience, a media bar allows users to manage contacts from customers with… | N/A |
CloudTalk | ebankIT Contact Center | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CloudTalk | ebankIT Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CloudTalk | ebankIT Contact Center | |
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Small Businesses | Nextiva Contact Center Score 9.1 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CloudTalk | ebankIT Contact Center | |
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Likelihood to Recommend | 10.0 (45 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Usability | 7.7 (5 ratings) | - (0 ratings) |
Support Rating | 3.6 (11 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (1 ratings) | - (0 ratings) |
CloudTalk | ebankIT Contact Center | |
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Likelihood to Recommend | CloudTalk.io | ebankIT No answers on this topic |
Pros | CloudTalk.io | ebankIT No answers on this topic |
Cons | CloudTalk.io | ebankIT No answers on this topic |
Likelihood to Renew | CloudTalk.io | ebankIT No answers on this topic |
Usability | CloudTalk.io | ebankIT No answers on this topic |
Support Rating | CloudTalk.io | ebankIT No answers on this topic |
Alternatives Considered | CloudTalk.io | ebankIT No answers on this topic |
Return on Investment | CloudTalk.io | ebankIT No answers on this topic |
ScreenShots | CloudTalk Screenshots |