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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clover

    Score8.9 out of 10
    N/AClover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.

    $9.95

    per month

    Pentaho

    Score6 out of 10
    N/APentaho is a suite of open source business intelligence and analytics products, now offered and supported by Hitachi Data Systems since the June 2015 acquisition.N/A
    Pricing
    CloverPentaho
    Editions & Modules
    Subscription
    $9.95
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CloverPentaho
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CloverPentaho
    Considered Both Products
    Fiserv
    No answer on this topic
    Hitachi Vantara
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    CloverPentaho
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Clover and Pentaho
    Feature
    Clover
    -
    Ratings
    Pentaho
    9.0
    20 Ratings
    10% above category average
    Pixel Perfect reports00 Ratings8.618 Ratings
    Customizable dashboards00 Ratings9.918 Ratings
    Report Formatting Templates00 Ratings8.718 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Clover and Pentaho
    Feature
    Clover
    -
    Ratings
    Pentaho
    8.7
    19 Ratings
    8% above category average
    Drill-down analysis00 Ratings7.618 Ratings
    Formatting capabilities00 Ratings8.319 Ratings
    Integration with R or other statistical packages00 Ratings9.312 Ratings
    Report sharing and collaboration00 Ratings9.717 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Clover and Pentaho
    Feature
    Clover
    -
    Ratings
    Pentaho
    9.7
    20 Ratings
    17% above category average
    Publish to Web00 Ratings9.618 Ratings
    Publish to PDF00 Ratings9.819 Ratings
    Report Versioning00 Ratings9.713 Ratings
    Report Delivery Scheduling00 Ratings9.917 Ratings
    Delivery to Remote Servers00 Ratings9.310 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Clover and Pentaho
    Feature
    Clover
    -
    Ratings
    Pentaho
    8.1
    17 Ratings
    1% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.916 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.216 Ratings
    Predictive Analytics00 Ratings8.314 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Clover and Pentaho
    Feature
    Clover
    -
    Ratings
    Pentaho
    9.1
    20 Ratings
    7% above category average
    Multi-User Support (named login)00 Ratings9.320 Ratings
    Role-Based Security Model00 Ratings9.619 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.918 Ratings
    Single Sign-On (SSO)00 Ratings7.610 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Clover and Pentaho
    Feature
    Clover
    -
    Ratings
    Pentaho
    8.3
    11 Ratings
    7% above category average
    Responsive Design for Web Access00 Ratings9.710 Ratings
    Mobile Application00 Ratings6.97 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.711 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Clover and Pentaho
    Feature
    Clover
    -
    Ratings
    Pentaho
    8.6
    10 Ratings
    10% above category average
    REST API00 Ratings8.310 Ratings
    Javascript API00 Ratings9.09 Ratings
    iFrames00 Ratings7.39 Ratings
    Java API00 Ratings8.79 Ratings
    Themeable User Interface (UI)00 Ratings8.910 Ratings
    Customizable Platform (Open Source)00 Ratings9.610 Ratings
    Best Alternatives
    CloverPentaho
    Small Businesses
    Square POS
    Score9 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    No answers on this topic
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    No answers on this topic
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloverPentaho
    Likelihood to Recommend
    9.1
    (12 ratings)
    9.1
    (31 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.8
    (11 ratings)
    Usability
    9.3
    (3 ratings)
    9.3
    (6 ratings)
    Support Rating
    5.2
    (6 ratings)
    9.3
    (7 ratings)
    Online Training
    -
    (0 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.4
    (16 ratings)
    Data Sources
    -
    (0 ratings)
    8.6
    (16 ratings)
    User Testimonials
    CloverPentaho
    Likelihood to Recommend
    Fiserv
    Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
    Incentivized
    Read full review
    Hitachi Vantara
    Pentaho is very well suited to perform data extraction & data mining from various cloud storage & transform that data using various available data models. However, the software struggles when it comes to visualizing the extracted data in an appealing manner & can be difficult for end-users to get an understanding of data tables created using those models.
    Incentivized
    Read full review
    Pros
    Fiserv
    • BluePay has been very responsive when we've had questions and gone out their way to make sure that users understand the answers that are given.
    • During our cut over to BluePay we found that there were reports that our users were used to having that didn't have an equivalent on BluePay's site. Our account rep went above and beyond to make sure that our users had the information that they needed by having custom reports sent on the schedule that we determined.
    • Overall our interchange rates are much lower with BluePay than they were with our previous gateway provider.
    Incentivized
    Read full review
    Hitachi Vantara
    • Integrate and synchronize with big data easily
    • Import data from any sources and different databases
    • Managing data in on-premise, hybrid and cloud environments.
    • Compatibility and flexibility of the platform with any type of scenario and any business or industry
    • Various tools in the software suite to transformation of data
    • Simple interface appearance and creative UI graphics
    Read full review
    Cons
    Fiserv
    • Focus functionality on retail use and not broad based with focus on food services
    • Build a turn table into the countertop unit so both the employee and customer can use the tablet
    • Offer color choices in units (white is not always friendly with long term use)
    Incentivized
    Read full review
    Hitachi Vantara
    • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
    • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
    • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
    Incentivized
    Read full review
    Likelihood to Renew
    Fiserv
    No answers on this topic
    Hitachi Vantara
    I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
    Incentivized
    Read full review
    Usability
    Fiserv
    There are numerous aspects to Clover's usability: the usability of their point of sale systems, the usability of their CRM and web dashboards, and the technical side of integrating with other third-party services. All are top tier. Clover's usability is excellent and I have never had a problem figuring out how to use their services at any level. The POS system has a very low barrier to entry and an easy learning curve for newcomers.
    Incentivized
    Read full review
    Hitachi Vantara
    The Pentaho tools are designed so you can start playing around on your own. Of course, you will need guidance at some point, but the training teams are good at guiding new users, and the online documentation is usually pretty up-to-date.
    Some of the tools, such as the Pentaho Data Integration tool and the Pentaho Server, are pretty self-explanatory. The other tools maybe are not so quickly and obvious to use, but again, with some documentation and some customer support, you can find your way around them.
    Incentivized
    Read full review
    Support Rating
    Fiserv
    We rarely have problems, but when we do, they are major and the system becomes unusable. While Customer Support does eventually respond and fix the issue, they can take a long time. If a major problem occurs on a weekend during the dinner rush, it can be catastrophic to sales and customer returns.
    Incentivized
    Read full review
    Hitachi Vantara
    They were responsive to our questions when we raised issues. They gave us workarounds when required. They were quite knowledgeable when it came to issue analysis and providing fixes. They were forthright in informing us if a bug was not due for release soon.
    Incentivized
    Read full review
    Online Training
    Fiserv
    No answers on this topic
    Hitachi Vantara
    Course Taken: DI1000 Pentaho Data Integration Fundamentals Setup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The Course The 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
    Read full review
    Implementation Rating
    Fiserv
    No answers on this topic
    Hitachi Vantara
    Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework. Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set. Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
    Incentivized
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    Alternatives Considered
    Fiserv
    None are available on the list. Clover competes with HotSauce, Paradise, Poynt, and many more POS systems. We easily sell Clover more than anything else and everyone loves it. It's easily one of the best products I've seen since I have been in integrations. The sales managers love it, our sales reps love it, and most importantly our merchants love it.
    Incentivized
    Read full review
    Hitachi Vantara
    Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
    Incentivized
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    Return on Investment
    Fiserv
    • Definitely makes us look more professional, and we are able to handle products much smoother and faster
    • The reporting allows us to see what is really selling and how much money we have actually made, which is also great, especially when you are selling things you have made or grown because you may not always have an inventory, but you can tell how much you've sold.
    • We can't pause the fees for the "off-season," so it definitely is wasted money during those times.
    Incentivized
    Read full review
    Hitachi Vantara
    • Pentaho has improved our overall business process.
    • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
    • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
    Incentivized
    Read full review
    ScreenShots