Clover for a Bike Retailer...it's a Win!
August 02, 2021
Clover for a Bike Retailer...it's a Win!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Clover
We use Clover as a payment terminal at our 5 retail locations. It allows us to easily and securely process credit card transactions while having back-office management functions.
Prior to Clover, we were using a 10 key pin pad and a processor that gave us no back-office visibility of transactions, no employee controls, no enhanced functionality, and no increased security.
Pros
- Ease of set up with one or multiple locations.
- Ease of use from day to day functions to reporting to transaction investigations.
- Simple and adaptable functionality with access to the tablet or the portal.
- Intuitive back office management portal
Cons
- Focus functionality on retail use and not broad based with focus on food services
- Build a turn table into the countertop unit so both the employee and customer can use the tablet
- Offer color choices in units (white is not always friendly with long term use)
- Ease of use
- Ease of set up
- Adaptability
- Quick and easy back office management
- Reduced opportunities for fraud
- Secured credit card transactions
- Consistent experience for customers
- PCI compliance, monitoring, and execution
We chose Clover without doing extensive research in other offerings. It seemed to meet all of our needs and was used extensively in other retailers. Other processing systems were limited in functions and back-office management.
Do you think Clover delivers good value for the price?
Yes
Are you happy with Clover's feature set?
Yes
Did Clover live up to sales and marketing promises?
Yes
Did implementation of Clover go as expected?
Yes
Would you buy Clover again?
Yes
Comments
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