Clover for a Bike's a Win!
August 02, 2021

Clover for a Bike's a Win!

Robert Ford | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clover

We use Clover as a payment terminal at our 5 retail locations. It allows us to easily and securely process credit card transactions while having back-office management functions.

Prior to Clover, we were using a 10 key pin pad and a processor that gave us no back-office visibility of transactions, no employee controls, no enhanced functionality, and no increased security.
  • Ease of set up with one or multiple locations.
  • Ease of use from day to day functions to reporting to transaction investigations.
  • Simple and adaptable functionality with access to the tablet or the portal.
  • Intuitive back office management portal
  • Focus functionality on retail use and not broad based with focus on food services
  • Build a turn table into the countertop unit so both the employee and customer can use the tablet
  • Offer color choices in units (white is not always friendly with long term use)
  • Ease of use
  • Ease of set up
  • Adaptability
  • Quick and easy back office management
  • Reduced opportunities for fraud
  • Secured credit card transactions
  • Consistent experience for customers
  • PCI compliance, monitoring, and execution
We chose Clover without doing extensive research in other offerings. It seemed to meet all of our needs and was used extensively in other retailers. Other processing systems were limited in functions and back-office management.

Do you think Clover delivers good value for the price?


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Did Clover live up to sales and marketing promises?


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Clover works well in retail but it is based on foodservice use. So, there is some functionality that can be confusing and features that have to be ignored. For example, it contains orders and refers to these in payment details. Retailers don't generally create orders and use the tablet for card transactions. On the other hand, these functions can be adapted so they are not used and not visible to employees.