Great for Consistent Business
January 12, 2019

Great for Consistent Business

Kirsten Rodriguez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clover

We currently use Clover in our Country Market & Cafe as our POS system to handle sales, generate reports, and track inventory. Our accounting department is then able to use the data generated to keep track of the numbers and the Retail Manager is able to decide what to order based on how sales are going.
  • Clover has an excellent POS system with several add-on pieces of equipment available. Many many features to fit all business needs
  • Very easy to use, and even has an online login where you can edit inventory and settings, as well as get real time reports
  • Inventory control, offline mode, and customer information storage are also wonderful tools to help you keep up with your business
  • Reports! The reports are great!!
  • Pricing and contracts. When we first decided to use Clover we were required to use their equipment and have a contract. Their monthly fees are a bit high
  • Customer service needs some improvement. A lot of what we have learned we figured out on our own.
  • You have to use their equipment. They don't have an app you can put on any device
  • Definitely makes us look more professional, and we are able to handle products much smoother and faster
  • The reporting allows us to see what is really selling and how much money we have actually made, which is also great, especially when you are selling things you have made or grown because you may not always have an inventory, but you can tell how much you've sold.
  • We can't pause the fees for the "off-season," so it definitely is wasted money during those times.
Clover is great because they have their own equipment, but it would be nice to make it more mobile and use it on an app from anywhere. Sometimes we go to events and have to use Square, which is another great option. For small businesses I would definitely recommend using something like Square because it doesn't have the monthly fees, it is by transaction only.
Clover is good if you are going to have consistent business all year long, wish to have inventory control, and have a reliable internet connection. We also use it in our cafe, which is great because you can customize things and print an "order" receipt, which is what the chef uses to make the order. It definitely needs to be in a stable environment with an actual table or counter.