CMiC Construction Platform vs. Followup CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CMiC Construction Platform
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
CMiC Project Management is a construction project collaboration and management solution. It centralizes project-related communications and documents onto one platform, and connects the job site with the back-end office.N/A
FollowUp CRM
Score 9.5 out of 10
N/A
FollowUp Power CRM for Construction is a CRM system for the construction industry. Features include lead tracking, sales pipeline analysis, closing ratios, quota management, project management, and dashboards. It can integrate with other marketing and accounting products.N/A
Pricing
CMiC Construction PlatformFollowup CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CMiC Construction PlatformFollowUp CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CMiC Construction PlatformFollowup CRM
Top Pros
Top Cons
Features
CMiC Construction PlatformFollowup CRM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
CMiC Construction Platform
6.0
29 Ratings
21% below category average
Followup CRM
-
Ratings
Employee demographic data5.019 Ratings00 Ratings
Employment history6.623 Ratings00 Ratings
Job profiles and administration7.019 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.6.418 Ratings00 Ratings
Organizational charting5.513 Ratings00 Ratings
Organization and location management6.413 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)4.718 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
CMiC Construction Platform
6.2
23 Ratings
15% below category average
Followup CRM
-
Ratings
Pay calculation6.623 Ratings00 Ratings
Support for external payroll vendors5.014 Ratings00 Ratings
Off-cycle/On-Demand payment7.214 Ratings00 Ratings
Benefit plan administration6.016 Ratings00 Ratings
Direct deposit files7.020 Ratings00 Ratings
Salary revision and increment management6.819 Ratings00 Ratings
Reimbursement management4.814 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
CMiC Construction Platform
4.6
18 Ratings
48% below category average
Followup CRM
-
Ratings
Tracking of all physical assets4.618 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
7.2
54 Ratings
12% below category average
Followup CRM
-
Ratings
Dashboards7.541 Ratings00 Ratings
Standard reports6.553 Ratings00 Ratings
Custom reports6.844 Ratings00 Ratings
Data exportability7.951 Ratings00 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
CMiC Construction Platform
6.2
104 Ratings
20% below category average
Followup CRM
-
Ratings
Plan distribution & viewing5.865 Ratings00 Ratings
Plan markups & sharing5.061 Ratings00 Ratings
Issue tracking & punchlists5.579 Ratings00 Ratings
Photo documentation5.675 Ratings00 Ratings
Jobsite reports5.786 Ratings00 Ratings
Document sharing5.787 Ratings00 Ratings
RFI tools7.888 Ratings00 Ratings
Collaboration & approvals7.193 Ratings00 Ratings
As-built drawings5.152 Ratings00 Ratings
Mobile app7.362 Ratings00 Ratings
Submittal design and management7.383 Ratings00 Ratings
Checklists5.645 Ratings00 Ratings
Meeting Minutes6.649 Ratings00 Ratings
Specifications5.837 Ratings00 Ratings
Change orders8.058 Ratings00 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
CMiC Construction Platform
6.2
55 Ratings
25% below category average
Followup CRM
-
Ratings
Takeoff tools4.420 Ratings00 Ratings
Job costing7.751 Ratings00 Ratings
Cost databases8.042 Ratings00 Ratings
Cost calculator7.229 Ratings00 Ratings
Bid creation3.928 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
9.2
14 Ratings
18% above category average
Customer data management / contact management00 Ratings9.514 Ratings
Workflow management00 Ratings8.512 Ratings
Territory management00 Ratings9.010 Ratings
Opportunity management00 Ratings9.012 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.010 Ratings
Contract management00 Ratings9.512 Ratings
Quote & order management00 Ratings9.08 Ratings
Interaction tracking00 Ratings9.511 Ratings
Channel / partner relationship management00 Ratings9.59 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
9.0
10 Ratings
18% above category average
Case management00 Ratings9.510 Ratings
Call center management00 Ratings7.57 Ratings
Help desk management00 Ratings10.08 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
9.3
10 Ratings
21% above category average
Lead management00 Ratings9.510 Ratings
Email marketing00 Ratings9.07 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
8.5
12 Ratings
12% above category average
Task management00 Ratings8.512 Ratings
Billing and invoicing management00 Ratings7.55 Ratings
Reporting00 Ratings9.511 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
9.2
13 Ratings
20% above category average
Forecasting00 Ratings9.58 Ratings
Pipeline visualization00 Ratings9.011 Ratings
Customizable reports00 Ratings9.011 Ratings
Customization
Comparison of Customization features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
8.9
9 Ratings
16% above category average
Custom fields00 Ratings9.09 Ratings
Custom objects00 Ratings9.06 Ratings
Scripting environment00 Ratings9.07 Ratings
API for custom integration00 Ratings8.56 Ratings
Security
Comparison of Security features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
8.8
12 Ratings
6% above category average
Single sign-on capability00 Ratings9.010 Ratings
Role-based user permissions00 Ratings8.59 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
8.3
5 Ratings
13% above category average
Social data00 Ratings8.55 Ratings
Social engagement00 Ratings8.04 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
6.8
5 Ratings
6% below category average
Marketing automation00 Ratings7.05 Ratings
Compensation management00 Ratings6.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
CMiC Construction Platform
-
Ratings
Followup CRM
6.5
6 Ratings
13% below category average
Mobile access00 Ratings6.56 Ratings
Best Alternatives
CMiC Construction PlatformFollowup CRM
Small Businesses
FollowUp CRM
FollowUp CRM
Score 9.5 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Procore
Procore
Score 8.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
Autodesk BIM Collaborate Pro
Autodesk BIM Collaborate Pro
Score 8.2 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
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User Ratings
CMiC Construction PlatformFollowup CRM
Likelihood to Recommend
8.3
(113 ratings)
9.5
(14 ratings)
Likelihood to Renew
8.6
(7 ratings)
-
(0 ratings)
Usability
6.4
(6 ratings)
9.0
(2 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
7.0
(1 ratings)
-
(0 ratings)
Support Rating
5.1
(96 ratings)
9.0
(2 ratings)
In-Person Training
7.5
(2 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.6
(5 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
CMiC Construction PlatformFollowup CRM
Likelihood to Recommend
CMiC
  • The platform is well suited for tracking project financials. The direct tie between the project budgets and costs on the accounting side makes this platform extremely valuable as we have real time cost data to make decisions from.
  • The platform is great in that it integrates the majority of our major processes. We can track a pursuit in Opportunity Management and push that information directly to a project. We hire people through the system and they are available to input on a project. We track time and pay people through CMiC and even manage our equipment fleet. This one platform satisfies a lot of our business needs, which makes our technology stack a bit easier to manage.
  • The platform as it stands today is not well suited for mobile consumption. We have users not use the mobile platform due to issues with losing data when not in wifi and issues with not understanding how to use the system.
Read full review
FollowUp Power
Being from healthcare sector we have been using Followup CRM. It automatically sends all the notification and reminders. Also, helps with the follow-ups so that no prospect or leads can be missed. This is incredible tool one should definitely use. This tool allows us to track our progress and identify areas for improvement.
Read full review
Pros
CMiC
  • The user interface is similar to that of other project management software applications so folks in our company that had previously used other applications have been able to switch over fairly easily.
  • I really like the software and it was much less expensive than other applications.
  • I like the mobile application so that our superintendents can view the documentation on their phones.
  • I really like the punch list capability mobile field, however, we have a hard time getting our superintendents to use it for some reason.
Read full review
FollowUp Power
  • It allows us to put notes/comments in as they occur so that there is a complete "log" of information for each project.
  • It reminds us of who we should be contacting each day.
  • It gives us a daily overall picture of how many leads we are currently managing.
Read full review
Cons
CMiC
  • Entering a code of the vendor instead of the company name while recording an invoice takes time and seems counter intuitive
  • Editing an invoice created through Image Management on the AP side is limited to description and address field. When changing the rest (invoice# or a date or an amount) - the whole trace of who entered/submitted/approved disappears. The way it works now is: deleting an invoice from the batch, locating it through Registry/invoice search, unsubmitting it, making changes, submitting, adding back to batch - time consuming
  • In Multiple distribution pop up window, when entering a new invoice, I'd make the field "Company" to be autofilled once "Job" is entered. It takes time to memorize what job number belongs to what company.
  • There is only web version available and it is limited compare to a desktop client. For instance I can only make one change at a time and save it. Multiple changes don't get saved in one click
Read full review
FollowUp Power
  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
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Likelihood to Renew
CMiC
This is a platform that would continue to be in the best interest for our company. I just hope that CMiC support removes the gaps between the enhancements that they create to better the system to what they currently have
Read full review
FollowUp Power
No answers on this topic
Usability
CMiC
I believe it isn't easy to use and is unintuitive. Undecipherable error messages appear throughout the application without indicating what is wrong or how to correct it, in my experience. The terminology on the screens is specific to Canada, which adds to the confusion.
Read full review
FollowUp Power
Because as overall product I consider that ir provides a lot of value, not only for the company as well as for the employees. Having your daily tasks organized and know that information is available for anyone that might want to help you achieving your goals is a must, and FollowupCRM provides that
Read full review
Reliability and Availability
CMiC
Sometimes since this is a cloud based product the system can become slow but we haven’t had any issues of availability without CMiC first letting us know it would be down
Read full review
FollowUp Power
No answers on this topic
Performance
CMiC
Reports are pretty shown to run but general pages typically load pretty quick.
Read full review
FollowUp Power
No answers on this topic
Support Rating
CMiC
The support team [has] been in touch with our deployment team and has given them effective guidance up to completion. It has helped us in [the] best methods of resource allocation and secure record-keeping process. We have tracked all our billing information and made the right payments with documentation and avoided [unnecessary losses]. [The] support team has [to] lead our teams to the right channels and empowering our team with the right skills for maximum production.
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FollowUp Power
Incredible tool!!
Read full review
In-Person Training
CMiC
The training was on system functions and not really how best to use it for our business. It would have been nice to be provided recommendations for use rather than just a blank slate of functionality.
Read full review
FollowUp Power
No answers on this topic
Online Training
CMiC
I felt the training was good and the trainers knew the software.
Read full review
FollowUp Power
No answers on this topic
Implementation Rating
CMiC
Lots of confusion between sales and implementation regarding what was included and not included...the security encountered a "bug" and made it extremely difficult to set up roles and individual responsibilities
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FollowUp Power
No answers on this topic
Alternatives Considered
CMiC
CMiC Construction Platform is the best price point in the market. Others are revenue-based billings, and the annual fees reflect as such. CMiC Construction Platform support staff is generally amazing and offers real-time support on critical issues. The imaging and workflow functions are real-time savers. CMiC Construction Platform is generally a smaller and in touch organization that treats your team like their own and stays with you after the purchase.
Read full review
FollowUp Power
My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Read full review
Scalability
CMiC
CMiC has several key features that can either work together or independently depending on your companies needs.
Read full review
FollowUp Power
No answers on this topic
Return on Investment
CMiC
  • Better project visibility, surely. I can step into a former project and see how well/poorly it was run.
  • Forecasting underway - nearly complete with year 2.
  • Cost status tracking - this has been valuable, especially when figuring out how much of a liquid budget is left over.
Read full review
FollowUp Power
  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Read full review
ScreenShots

CMiC Construction Platform Screenshots

Screenshot of CMiC FIELDScreenshot of CMiC AnalyticsScreenshot of CMiC Drawing ManagementScreenshot of CMiC FIELD