PrimePay is an HR management software that provides employers with tools to use from recruiting to onboarding to offboarding. PrimePay offers support for applicant tracking, payroll, benefits administration, and time tracking to streamline several HR processes.
N/A
Paycor
Score 7.5 out of 10
N/A
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
N/A
Pricing
CoAd
Paycor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CoAd
Paycor
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Pricing is available online for their time clock service only. For all other services or for companies with more than 150 employees, reach out to the vendor for a custom quote.
Paycor's pricing for small, mid, and enterprise companies varies based on product bundle and company size. Because Paycor HR software is built to help businesses scale and grow, plans are based on the mix of HR products needed, and company size. Payroll is at the core of Paycor's offering, and their products are sold as a part of their payroll and HR platform.
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these …
Paycor is a decent rival at a much lower price point. It has a lot of the functionality of its competitors at a lower price. I believe its general customer service is one of the best that I have dealt with. We don't have personalized customer service reps or teams which can …
We selected Paycor due to price and the demo website was very user friendly. At the time, we did not realize that the demo site would not be an accurate reflection of what we were purchasing.
I have used Full Stack in the past, which isn't listed in the listings. And for the most part, it worked out well, however, it has its far share of issues. It was expensive, but also had some data tacking problems where all of our employees information was messed up.
AS400, JIS, Quickbooks, Viventium All these systems have their pros and cons. I do prefer Paycor but customer service gap and rising vendor cost is starting to affect loyalty.
We selected Paycor because of the user-friendly aspect and the fact that they are willing to work with us on what parts of the software we want to utilize. The price was also a big reason why we choose Paycor.
Paycor seems to be the best for other systems integrations and reporting. The easy of set up and integrations into other platforms is great. While the report building is more robust than ADP with and easier approach to creating the reports. I would recommend Paycor over ADP as …
ADP was more expensive and we didn't utilize any of the modules because they were all an additional price.
Here we have way more features and it is a lot easier to navigate so it has been helpful to have these features and all in one place rather than using a bunch of other …
The sales team was much better in terms of handling our needs, the products were overall better, and they have an extremely competitive price. We thought that Paycor was the best fit even though they were not the cheapest due to our needs and how they addressed them. It was a …
syncHR is designed for mid to large size companies, typically 200-2000 employees. Any organization that has a strong reporting need and/or a complicated payroll process could benefit from the unique features built into the platform
The Open enrollment tool is excellent. They need to improve the reporting tool and speed up the use of AI. I've seen other system demos and their integration of AI seems sophisticated in comparision to Paycor's. Paycor has integrated some AI into analytics but it lacking in terms of what it can do
Automated retroactive change processing and mid-period rate changes – completely automated with no manual intervention needed - If you ever need to give someone a merit increase and make it retroactive or if an employee is entitled to enroll in health benefits on their first day employment but has 30 days to enroll, syncHR will automatically handles these retro changes.
A single application designed from the ground up that gives equal weight to HR, payroll, and benefit functions - syncHR is designed as a true unified solution with no back-end mainframes or separate front-ends vs backends. Everything is processed real-time in the cloud which has eliminated all discrepancies.
Customer Service - syncHR provides a designated account manager as your single point of contact. Since the The StaffWell Group is a 24/7 business, I needed a company that was available when I needed them. syncHR delivered with 24/7 emergency support.
Event-driven employee self service - Other systems we have used rely on employees to make the correct choices as to what is required when completing an employee initiated transaction. With syncHR, the system always directs the employee to the next step reducing both errors and calls to our support staff. I believe this is also the reason why we had a 40% increase in the adoption of ESS.
Dynamic Security & Workflows - syncHR has no static pages which allows security and workflows to be updated automatically whenever a change is made. This has virtually eliminated the time and effort required from HR to manually update workflows to the correct personnel.
Onboarding works very well for us with a lot of Self-Service for employees it gives us time back and ensures data accuracy is in the employees control.
Recruiting works well because it links to specific jobs and automatically posts jobs when an employee is separated from service.
Tax filings work fairly well for us and have always been accurate.
Learning Management System- syncHR currently does not offer an LMS system. They only track and report training dates, licenses and certifications.
Although syncHR is a global solution it is somewhat limited to tracking employee headcount, HR documents, paperless on boarding and benefit information. There is no international payroll option like the one they provide for domestic employees. Although the system can handle multiple languages and currencies, I would like to see a global payroll option.
Succession Planning - syncHR provides little functionality for succession planning. The system can track budgets vs actuals, goals and ratings but does not offer a true succession planning module
Administrative/C-Suite level of canned reports and dashboards
Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
Overall the system is very easy to navigate but more importantly my employees find it so easy to use. The percentage of employees who now use ESS went up by 40%
Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.
I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
Whenever we need support our designated account manager is there to provide answers for us. If she doesn't have or know the answer, additional support is provided via a service matter expert in that field. Support hours are 24/7
I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
The training was helpful and covered the basic functionality of the system, but it did not stand out as exceptional. The presenter was knowledgeable and answered questions appropriately, but much of the content felt focused on standard product features rather than our specific business processes and use cases. I would have liked to see more hands-on exercises, deeper workflow examples, and practical demonstrations tied to real-world scenarios. Overall, the training was good and provided value, but there is opportunity to make it more engaging, more customized to our organization, and more impactful for long-term user adoption.
The online training was adequate and covered the core functionality of the platform, but it felt similar to many standard software training libraries available today. The content was easy to access and generally well organized, but it lacked the depth, interactivity, and real-world application needed to make it particularly memorable or impactful. I would have liked to see more role-based learning paths, practical business scenarios, hands-on exercises, and guidance tailored to different user groups. Overall, the training met basic expectations and provided useful information, but it did not differentiate itself from typical web-based training programs offered by most HCM providers.
During the first few weeks of implementation it is important to have all key members participate in meetings. Finance, HR, Payroll and Benefits should be involved from the early stages to ensure that the solution is designed to meet your specific requirements. Since syncHR personalizes their solution for each company a few wrong steps early on regarding the design we wanted caused us to spend extra time later. The more info you provide syncHR upfront the better they can take all of your rules and needs into account from day one. In our case, finance did not get involved right away and therefore some of the items that we needed for our GL needed to be re-done. SyncHR was very accommodating though as they spent extra time with us to update some of the allocations so that finance got what they needed
I've been through a payroll software implementation multiple times in my career, ranging from upgrades to an existing platform to complete replacement of providers. This implementation was the easiest from the standpoint of confidence in my implementation personnel. The implementation consultants at Paycor were AMAZINGLY knowledgeable about the software and offered us advice at every step of the way. We never had any concerns that they didn't know what we wanted or needed.
As I mentioned I have used UltiPro, ADP, Ceridian as well as several others and none of them seem to offer half of the functionality and service that syncHR provides. Although we had some problems from time to time, I hold companies in high regard by how they resolve these problems. It's a comfort knowing that my HCM provider truly cares about me and my business so if for no other reason than this, I feel syncHR is far and away the best system I have used. The system works as advertised which is all I could ask for
The sales team was much better in terms of handling our needs, the products were overall better, and they have an extremely competitive price. We thought that Paycor was the best fit even though they were not the cheapest due to our needs and how they addressed them. It was a tossup between Paylocity and Paycor
I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
Due to complexity of our payroll, it would typically take us almost 3 full days to verify hours and perform retro changes before actually running payroll. With so many retroactive changes and manual calculations it was a time consuming and error prone process. With syncHR, the accuracy of payroll has increased tremendously and the amount of time we now spend preparing to process payroll decreased to less than 4 hours per week. All approved time seamlessly moves from the T&A module into payroll and all retro transactions are automatically processed.
When I initially selected syncHR I was a little hesitant because I never heard of them before and was concerned about their viability as a company and customer service. Several years later I'm happy to say that syncHR has provided better support than any of the better know competitors ever did.
Although no system is ever perfect, overall syncHR has exceeded most of my expectations. The sales and implementation process was wonderful, the salesperson was responsive and did not oversell what the system could do.
Training & Implementation - syncHR spent a considerable amount of time learning my business rules in order to build the system to meet my requirements. Training was provided on all aspects of the system until my team felt comfortable enough to handle things on their own. I never felt as though we had a set number of hours of training or that our questions, no matter how redundant or simple were a bother to them.
By streamlining job postings and candidate tracking Paycor Recruiting has helped shorten the average time to fill for our job postings from an average of 45 days days to 32 days (for certain job postings). This is due to the efficiency of the system when moving candidates through the pipeline.
Recruiting costs have lowered due to the systems ability to post openings to multiple job board from one central location. This takes a lot of the administrative burden off recruiters and saves us time on manual follow ups and agency fees.
Higher quality candidates! The tools Paycor Recruiting offers has provided the recruiters with a more effective form of evaluation. This leads to more informed decisions which results in better quality hires. When people stay longer this reduces turnover related costs.
