Pretty good experience but improvement needed on key areas, UI and support
August 05, 2021

Pretty good experience but improvement needed on key areas, UI and support

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Recruiting & ATS
  • Onboarding Software
  • Learning Management System
  • Time & Attendance
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

We are using paycor across all our US team members to be the centralized hub for everything to do with HR, performance management, learning and payroll

Pros

  • Easy to use user apps
  • Easy to use dash boarding
  • All in one solution

Cons

  • Missing the ability to administer evaluations globally
  • Struggles to deliver on complex issues
  • Struggles to complete all of their new customer onboarding, schedule creep issues

Do you think Paycor delivers good value for the price?

Not sure

Are you happy with Paycor's feature set?

No

Did Paycor live up to sales and marketing promises?

No

Did implementation of Paycor go as expected?

No

Would you buy Paycor again?

Yes

  • The efficiency of payroll has really increased
  • Capturing of WOTC has been much better
  • The system can be complex and rigid on some tasks that are easy in other systems
Our HR and/or payroll team has saved 25-50 hours per month. - The G/L transaction alignment with our ERP has been crucial
It has an OK UI but seems slightly outdated and overly complex
  • Namely
Paycor is a much better product all around with better service but Paycor lacks the ability to API ties to other systems Namely has. Namely has a better UI and user experience as well.
This a great all in one solution that works well for simple company structures. Where there are more complex structures, the product and support seem to struggle

Paycor Feature Ratings

Pay calculation
8
Off-cycle/On-Demand payment
7
Benefit plan administration
6
Direct deposit files
8
Salary revision and increment management
8

Comments

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