Pretty good experience but improvement needed on key areas, UI and support
August 05, 2021

Pretty good experience but improvement needed on key areas, UI and support

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • HR, Benefits Administration & ACA
  • Recruiting & ATS
  • Onboarding Software
  • Learning Management System
  • Time & Attendance
  • Payroll & Tax Software
  • Reporting & Analytics

Overall Satisfaction with Paycor

We are using paycor across all our US team members to be the centralized hub for everything to do with HR, performance management, learning and payroll
  • Easy to use user apps
  • Easy to use dash boarding
  • All in one solution
  • Missing the ability to administer evaluations globally
  • Struggles to deliver on complex issues
  • Struggles to complete all of their new customer onboarding, schedule creep issues

Do you think Paycor delivers good value for the price?

Not sure

Are you happy with Paycor's feature set?

No

Did Paycor live up to sales and marketing promises?

No

Did implementation of Paycor go as expected?

No

Would you buy Paycor again?

Yes

  • The efficiency of payroll has really increased
  • Capturing of WOTC has been much better
  • The system can be complex and rigid on some tasks that are easy in other systems
Our HR and/or payroll team has saved 25-50 hours per month. - The G/L transaction alignment with our ERP has been crucial
It has an OK UI but seems slightly outdated and overly complex
  • Namely
Paycor is a much better product all around with better service but Paycor lacks the ability to API ties to other systems Namely has. Namely has a better UI and user experience as well.
This a great all in one solution that works well for simple company structures. Where there are more complex structures, the product and support seem to struggle

Paycor Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
8
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
8
Off-cycle/On-Demand payment
7
Benefit plan administration
6
Direct deposit files
8
Salary revision and increment management
8
Approval workflow
7
Balance details
6
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
7
View job history
7
View company policy documentation
7
Tracking of all physical assets
6
Report builder
6
Pre-built reports
7
Performance plans
5
Performance improvement plans
5
Review status tracking
3
Review reminders
3
Multiple review frequency
3
New hire portal
7
Manager tracking tools
7
Individual goal setting
6
Line-of sight-visibility
5
Performance tracking
6
Job Requisition Management
6
Company Website Posting
6
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
7
Notifications and Alerts
6