Codacy vs. Receptive.io (discontinued)

I recommend it for companies that use several programming languages, as it supports several languages ​​such as Java, Javascript, Python, among others. However, for companies that use only one programming language, there are specific tools for each language that can be more complete in this scenario. I do not recommend it for companies that only use open source software, in which case there are other tools available.

Incentivized

Receptive is very effective for multiple internal teams/department of a single product who need to scale their product feedback management effectively. We've been leveraging it for one of our products and it was so successful, that we implemented it with a second product. The main issue we ran into situationally with that was managing 2+ modules (products) in Receptive; it was a bit more difficult to present Receptive to two different customer bases/users (we couldn't change the appearance) and slightly confusing to do within the app (lots of filtering needed). I have heard that support of multiple modules is something that Receptive will likely be working on in the near future, so that's good news.

Incentivized

• Seamless and easy integrations with GitHub for fantastic pipeline of viewing errors.
• Intuitive UI which is easy to customize and built-in patterns recommendations and security checks helps to fix issues faster.
• Metrics and duplication and complexity easily identify areas that need attention to fix it easy.
• Great for open-source projects.

Incentivized

• Captures feature requests from customers
• Organize feature requests
• Communicate progress updates to customers

Incentivized

• There should be customization to get code quality for your own projects if standards are provided.
• Offline or a standalone application is much needed from Codacy to get local support.
• Spots a lot of errors and small ones that don't affect much about quality and are de-facto standards.

Incentivized

• Filtering in general is not easy
• I would like to be able to create a leadership priority dashboard
• I would like to know easily when something has been linked to Jira

Incentivized

Great company and support team!

Incentivized

I have not had a lot of contact with support, but when I do it's quick and accurate info.

Incentivized

Even though it is paid while SonarQube is free, we chose Codacy because it is simpler to configure and maintain the implemented rules. In addition, it offers support for the main programming languages ​​on the market, ensuring that we can continue to use it if we want to use other languages ​​in new products.

Incentivized

We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.

Incentivized

• The integration of Codacy with new code base is quick and easy.
• Improves our code.
• Easy to detect errors easily.
• Ability to check duplicate codes.

Incentivized

• We were managing these enhancements in our support ticketing system, using spreadsheets, and it was TERRIBLE. Being able to tell a user "Great idea! Submit it to Feedback!" has saved my support team hundreds of hours.
• We have reduced incoming support requests when the request is really an enhancement - the ability to have a "Suggest Features" widget in our software sends users straight to Feedback.
• Because we can make some fields required, we can cut down on the need to reach back out to our users for clarification.

Incentivized