TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense PhishMe

    Score7.7 out of 10
    Enterprise companies (1,001+ employees)
    Cofense PhishMe is a cyber threat and phishing simulator meant to be of use in training employees to be wary against threats and also to gain information about general employee threat knowledge and preparedness. A free trial is available for small business.N/A

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
    Pricing
    Cofense PhishMeMicrosoft Exchange
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cofense PhishMeMicrosoft Exchange
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cofense PhishMeMicrosoft Exchange
    Considered Both Products
    Cofense
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    94%
    Would buy again
    65 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    99%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    100%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    96%
    Implementation went as expected
    52 Answers
    Features
    Cofense PhishMeMicrosoft Exchange
    Security
    Comparison of Security features of Cofense PhishMe and Microsoft Exchange
    Feature
    Cofense PhishMe
    7.8
    4 Ratings
    11% below category average
    Microsoft Exchange
    -
    Ratings
    Single sign-on capability7.44 Ratings00 Ratings
    Role-based user permissions8.24 Ratings00 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of Cofense PhishMe and Microsoft Exchange
    Feature
    Cofense PhishMe
    7.3
    4 Ratings
    16% below category average
    Microsoft Exchange
    -
    Ratings
    Training Content Library7.24 Ratings00 Ratings
    Multilingual Training Content7.14 Ratings00 Ratings
    Training Gamification7.13 Ratings00 Ratings
    Industry-Specific Security Training7.83 Ratings00 Ratings
    Individualized Security Training Plans6.93 Ratings00 Ratings
    Phishing Simulations7.23 Ratings00 Ratings
    Security Reporting8.03 Ratings00 Ratings
    Integration with Security Tech Stack7.33 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Cofense PhishMe and Microsoft Exchange
    Feature
    Cofense PhishMe
    -
    Ratings
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Anti-malware00 Ratings6.567 Ratings
    Customizability00 Ratings8.079 Ratings
    Data Loss Protection00 Ratings8.368 Ratings
    Threat Detection00 Ratings6.566 Ratings
    Sandboxing00 Ratings7.444 Ratings
    End-to-End Encryption00 Ratings6.767 Ratings
    Management Tools00 Ratings8.080 Ratings
    Best Alternatives
    Cofense PhishMeMicrosoft Exchange
    Small Businesses
    No answers on this topic
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Hoxhunt
    Score8.9 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Proofpoint Security Awareness Training
    Score10 out of 10
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cofense PhishMeMicrosoft Exchange
    Likelihood to Recommend
    8.7
    (28 ratings)
    9.0
    (102 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (4 ratings)
    Usability
    7.3
    (2 ratings)
    8.5
    (6 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.1
    (4 ratings)
    9.9
    (12 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    5.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Cofense PhishMeMicrosoft Exchange
    Likelihood to Recommend
    Cofense
    Cofense PhishMe is an excellent solution for scenarios where it will be sold as a managed service. I believe that PhishMe is too expensive for many clients and instead would benefit from the economies of scale where an MSSP sells it as part of a whole service, which offers the analysts and reporting included. PhishMe is excellent for training and awareness of Phishing, but shouldn't replace mandatory training for new joiners or yearly refreshers, it should only be used as an additional training option.
    Incentivized
    Read full review
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Pros
    Cofense
    • It gives clear-cut segregation of different parts of an email, header, text and HTML body, URL, attachments, HTML preview and some analytical insight like "similar reports." This distinctive approach actually helps reduce data overload during an analysis.
    • The URLs captured here pass through an automatic reputation check [in our case VirusTotal] and add a tag of the reputation. If it is a well-known bad URL the tag helps us take the decision fast.
    • For creating automation rules on the reported emails the "Recipes" section is really helpful. We can create easy recipes [or rules ] to handle a huge flow of reports and also we can create more sophisticated rules depending on the Cyber intelligence feed to catch the really bad currently less known attack attempts by malicious emails.
    • The "Threat Indicators" section is also useful to use as a threat intelligence source to check the URLs for their maliciousness.
    Incentivized
    Read full review
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Cons
    Cofense
    • Completely switching to the new UI - Most is redesigned, but some old elements remain
    • Ability to spoof known brands - limited in scope now and you are not allowed to use fully "convincing" campaigns that we are seeing in the wild
    • Ability to own and manage own domains - right now adding a new company domain requires a ticket, allow us to add/verify ourselves
    Incentivized
    Read full review
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Likelihood to Renew
    Cofense
    No answers on this topic
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
    Read full review
    Usability
    Cofense
    Its built with UX in mind and is aimed at non-tech people, to ensure that almost everyone can run the campaign. But if we go deeper - sometimes you will need an HTML editor or support in order to figure out some advanced edits you might want to add in your scenarios.
    Incentivized
    Read full review
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Reliability and Availability
    Cofense
    No answers on this topic
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
    Read full review
    Performance
    Cofense
    No answers on this topic
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Support Rating
    Cofense
    I have not had to use their support for pretty much anything. The software works well, and is very intuitive. I would imagine their support would be rather basic as there is not too much that can go wrong with a report phishing button, and if it were I would probably consider a different software.
    Incentivized
    Read full review
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
    Read full review
    Online Training
    Cofense
    It's a must, even if you are never going to use the tool. Cofense aims to provide phishing training first and tool second.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    Cofense
    There are some hiccups, but there are meant to be, when you implement something in a large scale enterprise.
    Incentivized
    Read full review
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Alternatives Considered
    Cofense
    Cofense PhishMe was the first choice for us as the user interface as well as their bundle package with Cofense Triage and Vision has helped the organisation to alleviate the overall security awareness posture. The other vendors did not provide a vast range of phishing scenarios as compared to Cofense PhishMe platform.
    Incentivized
    Read full review
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
    Read full review
    Scalability
    Cofense
    No answers on this topic
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Return on Investment
    Cofense
    • Recipes in the system are capable of handling almost 2x what an analyst does, which cuts down the efforts [of] an analyst and provides more time for accurate strategies.
    • With roughly 90% false positives coming through, the remaining 10% of true positives need as much attention as they can get for the full investigation and analysis.
    • 1,500 or more phishing messages can come through in a given week and the amount of time/employees required to review this without a tool like Cofense is surely beyond [the] expected/anticipated budget.
    Incentivized
    Read full review
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
    ScreenShots

    Cofense PhishMe Screenshots

    Screenshot of Image 1 – Board of Directors (BOD) report showcasing results of your phishing defense programScreenshot of Image 2 – Create New Scenario PageScreenshot of Image 3 – Intelligent Program Automation using PlaybooksScreenshot of Image 4 – Organizational Suspicious Email Reporting StatisticsScreenshot of Image 5 – Phishing Scam Announcement Templates