Cofense Triage vs. Hoxhunt

The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors

Incentivized

If emails are used for confidential communication, Hoxhunt is a HUGE benefit. I have caught myself feeling lax over emailing and clicking links. Hoxhunt makes you really evaluate safety and legitimacy of the emails that are received. We even have laughs about it at staff meetings where staff admit to getting "hoxhunted" and clicking a fake link.

Incentivized

• Separating links and attachments contained in the email, and checking to see if they are known malicious.
• Clustering like emails to save time when responding.
• Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.

Incentivized

• Training Packages - They cover a wide range of topics that spam emails, social media and physical security such as USB sticks
• Achievements as incentives - The gaming style of collecting achievements and stars for reporting emails or completing training incentivizes people to engage in a consistent and enthusiastic way.
• Training Emails - They are able to replicate phishing emails in a realistic way, so it isn't easy to spot straight away meaning we now look at every email with a critical eye which makes us safer.

Incentivized

• There are too many interdependent pieces which you have to acquire separately.
• I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
• We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.

Incentivized

• I wish you could report emails without having to open them.
• It's hard to have access to your dashboard except when you're reporting an email.
• Would be nice if you kept us informed of other trends in cybercrime in addition email scams.
• I'd like to learn more about deep fakes and if there's a way to protect oneself... Is there a way to detect those?

Incentivized

Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.

Incentivized

Hoxhunt has been great! End users learn quickly and throughout their daily work

Incentivized

The interface is easy and intuitive.

Incentivized

it is very easy to use. it is clear and provides information as to why the type of email is one to look out for. It automatically takes you to the required information when you have spotted that it is a Hoxhunt email.

Incentivized

We've experienced zero downtime.

Incentivized

No slowness seen.

Incentivized

Training was through, relevant and easy to follow.

Incentivized

The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.

Incentivized

Symantec was something I used in my previous company, it had some issues once in a while where I had to re-generate the code for my new ID. I know its for over all protection, but if I didn't have my phone that day, I'd be unable to log in. Hoxhunt helps that way as there is a SSO authentication and needs the fingerprint, I guess it works different for different companies based on their regulations and privacy protection. Haven't really used any other tool like this

Incentivized

We've experienced zero downtime

Incentivized

• Due to the integration potential, large amounts of time are saved on a daily basis.
• Incident response time has dropped due to the increased information available by having access to phishing emails directly.
• Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.

Incentivized

• Mitigating potential threats allows for a continuous workflow
• Reducing the incidence of information leakage allows the company to maintain its competitiveness based on its capacity for innovation.
• It allows our IT security department to detect those users who need better cyber security training.
• The efforts of our IT engineers are now focused on finding improvements, and not on solving problems derived from the computer infection.

Incentivized