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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense Triage

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.N/A

    Zabbix

    Score8.5 out of 10
    N/AZabbix is an open-source network performance monitoring software. It includes prebuilt official and community-developed templates for integrating with networks, applications, and endpoints, and can automate some monitoring processes.N/A
    Pricing
    Cofense TriageZabbix
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cofense TriageZabbix
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cofense TriageZabbix
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Cofense Triage and Zabbix
    Feature
    Cofense Triage
    6.4
    35 Ratings
    33% below category average
    Zabbix
    -
    Ratings
    Integration with Other Security Systems5.034 Ratings00 Ratings
    Attack Chain Visualization6.127 Ratings00 Ratings
    Centralized Dashboard7.735 Ratings00 Ratings
    Live Response for Rapid Remediation6.731 Ratings00 Ratings
    Best Alternatives
    Cofense TriageZabbix
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Icinga
    Score9 out of 10
    Enterprises
    No answers on this topic
    HPE OneView
    Score6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cofense TriageZabbix
    Likelihood to Recommend
    7.5
    (38 ratings)
    8.3
    (28 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    8.6
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (5 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cofense TriageZabbix
    Likelihood to Recommend
    Cofense
    The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors
    Incentivized
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    Zabbix
    Zabbix is great for monitoring your servers and seeing alerts when the system uses too much CPU or memory. This allowed the system Engineer to be proactive and add resources to these systems to avoid interrupting the services. Especially servers running operations applications and services. This is one of the best usages for Zabbix.
    Incentivized
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    Pros
    Cofense
    • Separating links and attachments contained in the email, and checking to see if they are known malicious.
    • Clustering like emails to save time when responding.
    • Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.
    Incentivized
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    Zabbix
    • Collecting hardware data - CPU, Memory, Network, and Disk Metrics are collected and reported on.
    • Flexible design - It is very easy to build out even very large environments via the templating system. You can also start where you are - network monitoring, server monitoring, etc. and then build it out from there as time and resources permit.
    • Provides a "plugin architecture" (via XML templates) to allow end users to extend it to monitor all kinds of equipment, software, or other metrics that are not already added into the software already.
    • Very complete documentation. Almost every aspect of Zabbix has been documented and reported on.
    • Cost - Zabbix is FOSS software and always free. Support is reasonably priced and readily available.
    Incentivized
    Read full review
    Cons
    Cofense
    • There are too many interdependent pieces which you have to acquire separately.
    • I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
    • We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.
    Incentivized
    Read full review
    Zabbix
    • Creating an alert & its trigger can be made easier.
    • More VM-based data collection counters should be introduced to have better VM monitoring.
    • The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.
    Incentivized
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    Likelihood to Renew
    Cofense
    Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.
    Incentivized
    Read full review
    Zabbix
    It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
    Incentivized
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    Usability
    Cofense
    The interface is easy and intuitive.
    Incentivized
    Read full review
    Zabbix
    I think every organization, especially the IT department, needs a tool like this. I know of another product like Zabbix that gives a similar or the same solution, but its range makes it very useful. You can see almost all the device info in one place: disk usage, disk space, network usage, etc.
    Incentivized
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    Reliability and Availability
    Cofense
    We've experienced zero downtime.
    Incentivized
    Read full review
    Zabbix
    No answers on this topic
    Performance
    Cofense
    No slowness seen.
    Incentivized
    Read full review
    Zabbix
    No answers on this topic
    Support Rating
    Cofense
    No answers on this topic
    Zabbix
    The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
    Incentivized
    Read full review
    In-Person Training
    Cofense
    Training was through, relevant and easy to follow.
    Incentivized
    Read full review
    Zabbix
    No answers on this topic
    Implementation Rating
    Cofense
    No answers on this topic
    Zabbix
    We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
    Incentivized
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    Alternatives Considered
    Cofense
    The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.
    Incentivized
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    Zabbix
    We're using the Solarwinds suite as our global monitoring standard, but it is very complex and its licensing model makes it difficult to monitor a wide range of technologies. So, we're using Zabbix as a complement on our monitoring process. Zabbix is a way more flexible and has free integrations to a wide range of technologies. It is also more 'user friendly' and easy to manage.
    Incentivized
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    Scalability
    Cofense
    We've experienced zero downtime
    Incentivized
    Read full review
    Zabbix
    No answers on this topic
    Return on Investment
    Cofense
    • Due to the integration potential, large amounts of time are saved on a daily basis.
    • Incident response time has dropped due to the increased information available by having access to phishing emails directly.
    • Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.
    Incentivized
    Read full review
    Zabbix
    • Good ROI when trying to get ahead of network related problems instead of waiting for users to complain
    • Good ROI when doing upgrades or exploratory work on a neglected network
    • Good ROI when showing usage trends to management showing higher actual usage versus what was thought to be happening
    Read full review
    ScreenShots

    Cofense Triage Screenshots

    Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter Details