Cognito Forms vs. Zonka Feedback

Cognito Forms

Zonka Feedback

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cognito Forms	Score 8.7 out of 10	N/A	Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.	N/A
Zonka Feedback	Score 7.5 out of 10	Mid-Size Companies (51-1,000 employees)	Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way users manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View feedback reports to target Customer Delight and Growth.	N/A

Pricing

Cognito Forms

Zonka Feedback

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Cognito Forms	Zonka Feedback
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

$29 1 Device

Additional Details

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More Pricing Information

Community Pulse
	Cognito Forms	Zonka Feedback
Top Pros	Pro Conditional logic Pro Cost effective Pro Zapier integration	No answers on this topic
Top Cons	Minus Ability to copy Minus Self help Minus Need to update	No answers on this topic

Features

Cognito Forms

Zonka Feedback

Survey Format & Appearance

Comparison of Survey Format & Appearance features of Product A and Product B
	Cognito Forms 8.0 2 Ratings 3% above category average	Zonka Feedback - Ratings
Survey templates	8.02 Ratings	00 Ratings
Themes	7.02 Ratings	00 Ratings
Custom logo/branding	9.02 Ratings	00 Ratings

Survey Content

Comparison of Survey Content features of Product A and Product B
	Cognito Forms 9.7 2 Ratings 13% above category average	Zonka Feedback - Ratings
Changes to live survey	9.01 Ratings	00 Ratings
Question design help	10.02 Ratings	00 Ratings
Multiple question types	10.02 Ratings	00 Ratings

Survey Logic

Comparison of Survey Logic features of Product A and Product B
	Cognito Forms 10.0 2 Ratings 20% above category average	Zonka Feedback - Ratings
Survey logic flexibility	10.02 Ratings	00 Ratings

Survey Reporting & Analytics

Comparison of Survey Reporting & Analytics features of Product A and Product B
	Cognito Forms 8.8 2 Ratings 8% above category average	Zonka Feedback - Ratings
Response tracking	9.01 Ratings	00 Ratings
Data export	9.02 Ratings	00 Ratings
Standard reports	8.02 Ratings	00 Ratings
Custom reports	9.02 Ratings	00 Ratings
Analytics	9.02 Ratings	00 Ratings

Survey Administration & Security

Comparison of Survey Administration & Security features of Product A and Product B
	Cognito Forms 9.0 2 Ratings 7% above category average	Zonka Feedback - Ratings
Access controls	8.02 Ratings	00 Ratings
Compliance	10.02 Ratings	00 Ratings

Survey Distribution

Comparison of Survey Distribution features of Product A and Product B
	Cognito Forms 9.0 1 Ratings 11% above category average	Zonka Feedback - Ratings
Vendor-offered crowdsourcing	9.01 Ratings	00 Ratings
Respondent restrictions	9.01 Ratings	00 Ratings

Best Alternatives
	Cognito Forms	Zonka Feedback
Small Businesses	Square 9 Softworks Score 9.9 out of 10	Square 9 Softworks Score 9.9 out of 10
Medium-sized Companies	Square 9 Softworks Score 9.9 out of 10	Square 9 Softworks Score 9.9 out of 10
Enterprises	Predictive Index Behavioral Assessment Score 9.8 out of 10	Predictive Index Behavioral Assessment Score 9.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Cognito Forms	Zonka Feedback
Likelihood to Recommend	8.5 (4 ratings)	- (0 ratings)
Usability	7.8 (3 ratings)	- (0 ratings)
Support Rating	8.5 (3 ratings)	- (0 ratings)

User Testimonials
	Cognito Forms	Zonka Feedback
Likelihood to Recommend	Cognito Forms It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms... James de Raeve GM India and VP Certification Read full review	Zonka Feedback No answers on this topic
Pros	Cognito Forms Cost effective. Easy to use. Safe. Automates data collection. Incentivized WS Willem Smit Managing Director Read full review	Zonka Feedback No answers on this topic
Cons	Cognito Forms I am happy with Cognito Forms. I have not found any issues. Incentivized Verified User Anonymous Read full review	Zonka Feedback No answers on this topic
Usability	Cognito Forms Non calculated fields are easy to use. Calculations can be a nightmare to get working due to complex and unintuitive syntax, as a non-programmer Incentivized Russell Barnett, EA, CTS CEO Read full review	Zonka Feedback No answers on this topic
Support Rating	Cognito Forms quick and knowledgable James de Raeve GM India and VP Certification Read full review	Zonka Feedback No answers on this topic
Alternatives Considered	Cognito Forms I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms. Incentivized Verified User Anonymous Read full review	Zonka Feedback No answers on this topic
Return on Investment	Cognito Forms Safe us a lot of time doing client onboarding. Use it for data collection for business plan info collection. Incentivized WS Willem Smit Managing Director Read full review	Zonka Feedback No answers on this topic
ScreenShots		Zonka Feedback Screenshots