What users are saying about
21 Ratings
3 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Coinbase

I think Coinbase is a great place to start for people that are just getting acquainted with the cryptocurrency space. The interface works as much like a traditional bank as you could expect, considering Coinbase is not a bank, so it's very easy for users to get a handle on what is going on.Storing money long-term in Coinbase is not particularly advisable, as the nature of cryptocurrency is that you are to trust no one with your secure keys. By using Coinbase, you are inherently breaking that idea, and trusting Coinbase to keep your funds secure for you.
Jim Rubenstein | TrustRadius Reviewer

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Ben Lachman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Coinbase
Paddle
8.7
Product catalog & listings
Coinbase
Paddle
9.0
Product management
Coinbase
Paddle
9.0
Branding
Coinbase
Paddle
7.6
Mobile storefront
Coinbase
Paddle
9.5
Product variations
Coinbase
Paddle
9.0
Website integration
Coinbase
Paddle
10.0
Visual customization
Coinbase
Paddle
6.5
CMS
Coinbase
Paddle
9.0

Online Shopping Cart

Coinbase
Paddle
9.7
Abandoned cart recovery
Coinbase
Paddle
9.5
Checkout user experience
Coinbase
Paddle
10.0

Online Payment System

Coinbase
Paddle
10.0
eCommerce security
Coinbase
Paddle
10.0

eCommerce Marketing

Coinbase
Paddle
8.5
Promotions & discounts
Coinbase
Paddle
8.0
Personalized recommendations
Coinbase
Paddle
9.0

eCommerce Business Management

Coinbase
Paddle
9.0
Multi-site management
Coinbase
Paddle
10.0
Order processing
Coinbase
Paddle
10.0
Inventory management
Coinbase
Paddle
8.0
Custom functionality
Coinbase
Paddle
8.0

Pros

Coinbase

  • Very simple dashboard for monitoring your coins
  • Makes buying and selling Cryptocurrencies very simple once your account is set up
  • Has a price alert feature for monitoring prices when they go above or below your target prices
Brad Henderson | TrustRadius Reviewer

Paddle

  • macOS application licensing/trials
  • JavaScript-based purchase page for web
  • Webhooks
Andrew Liakh | TrustRadius Reviewer

Cons

Coinbase

  • The fees are way too high. Once you get used to trading cryptocurrency you should find a better solution.
  • Their customer support is abysmal
Tom Davies | TrustRadius Reviewer

Paddle

  • More detailed dashboard
  • Invoicing feature for accepting direct payments
  • It's better if they can offer lower transaction rates
Tarun Mangukiya | TrustRadius Reviewer

Support Rating

Coinbase

Coinbase 7.0
Based on 2 answers
I haven't needed to contact support for Coinbase yet—it's probably because it is super easy to use and very intuitive. If I were to use the support, it would probably be better than these other companies because most of the other ones come from foreign markets or aren't as big as Coinbase.
Brian Chung | TrustRadius Reviewer

Paddle

No score
No answers yet
No answers on this topic

Alternatives Considered

Coinbase

Coinbase definitely provides the most impressive user experience of all the crypto-currency exchanges.Coinbase is one of only a few that US uses to buy crypto with fiat (USD) currency, making it on the short list of feasible platforms to use. However, Coinbase does lack options for utilizing non-mainstream (alt) crypto-currencies. I selected Coinbase because they are the most robust, complete feeling, user experience. Their security practices are top-notch, and they have insurance policies to cover their customers in the event of a compromise.
Jim Rubenstein | TrustRadius Reviewer

Paddle

Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
Ben Lachman | TrustRadius Reviewer

Return on Investment

Coinbase

  • There are no chargebacks which saves money if you are using it for ecommerce
  • It easily allows you to purchase coins, which saves you time
  • It's an easy to use platform, which saves you time in learning
Brian Chung | TrustRadius Reviewer

Paddle

  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.
Andrew Liakh | TrustRadius Reviewer

Pricing Details

Coinbase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paddle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Add comparison