Collab OneContact CC vs. MiContact Center
Collab OneContact CC vs. MiContact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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OneContact CC | N/A | OneContact CC is a call center platform from Collab in Portugal. | N/A | |
MiContact Center | N/A | Canadian company Mitel offers MiContact Center, a call and contact center solution designed for both small businesses and larger enterprises. It comes in several different iterations that support various needs and use cases. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Collab OneContact CC | MiContact Center | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Collab OneContact CC | MiContact Center | |
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Small Businesses | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Medium-sized Companies | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Enterprises | Bright Pattern Contact Center Score 9.6 out of 10 | Bright Pattern Contact Center Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Collab OneContact CC | MiContact Center | |
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Likelihood to Recommend | 7.3 (1 ratings) | 9.5 (2 ratings) |
Collab OneContact CC | MiContact Center | |
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Likelihood to Recommend | ![]() Collab
| ![]() Mitel Networks Corporation
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Pros | ![]() Collab
| ![]() Mitel Networks Corporation
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Cons | ![]() Collab
| ![]() Mitel Networks Corporation
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Alternatives Considered | ![]() Collab
| ![]() Mitel Networks Corporation
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Return on Investment | ![]() Collab
| ![]() Mitel Networks Corporation
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ScreenShots |