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CommentSold vs. Dubb - Video Communication Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CommentSold

    Score10 out of 10
    N/ACommentSold is an ecommerce platform from the company of the same name in Huntsville, designed to help businesses sell products digitally. With CommentSold, businesses can manage inventory, automate invoicing, enable sales through social networking, and drive web and mobile applications.

    $49

    per month

    Dubb - Video Communication Platform

    Score8.1 out of 10
    N/ADubb is a video communication platform that offers business users a platform to send personalized, trackable videos. Based in Los Angeles, the company was founded by technologists with specialties in marketing automation, artificial intelligence, and machine learning. The Dubb platform features a mobile app, Outlook Add-In, website, Slack app, and Chrome Extension (with integrations to LinkedIn, Gmail, and more). The company was built on the premise that everyone should have the ability to share…

    $10

    per user

    Pricing
    CommentSoldDubb - Video Communication Platform
    Editions & Modules
    Basic
    $49.00
    per month
    Business
    $149.00
    per month
    Support
    $10/mo
    per user
    Sales/Marketing Pro
    $40/mo
    per user
    Pro Plus
    $100/mo
    per user
    Offerings
    Pricing Offerings
    CommentSoldDubb - Video Communication Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    CommentSoldDubb - Video Communication Platform
    Considered Both Products
    CommentSold
    No answer on this topic
    Dubb
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    62 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    62 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    63 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    62 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    62 Answers
    Best Alternatives
    CommentSoldDubb - Video Communication Platform
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    Vyond
    Score8.4 out of 10
    Medium-sized Companies
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    Vyond
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    Vyond
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CommentSoldDubb - Video Communication Platform
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.8
    (63 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (17 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (15 ratings)
    User Testimonials
    CommentSoldDubb - Video Communication Platform
    Likelihood to Recommend
    CommentSold
    Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)
    Read full review
    Dubb
    Although it is an extremely diverse platform with many use cases, I have found it best suited to creating a message based on a specific marketing strategy and being able to reach people at scale. While it offers adequate CRM functionality in most cases, if you are needing a more robust CRM it might not have the functionality you need.
    Read full review
    Pros
    CommentSold
    • Setting up for live sales and being able to be live on multiple platforms at once
    • Setting up the App was very easy
    • Sending push notifications directly to my customers
    • Reporting is simple and informative
    Read full review
    Dubb
    • Very simple to use. When I'm considering a new tool, it has to make my day easier. Not add frustration to my day.
    • Includes personal branding in multiple places.
    • I really like the Presets. Before I realized presets were an option, I was spending an additional time adding CTAs. Now I have presets for each category. And I can add specific videos to each preset.
    Read full review
    Cons
    CommentSold
    • We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
    • We sometimes have issues getting our lives to work on Instagram
    • Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business
    Read full review
    Dubb
    • I don't see how we can easily change the order in which videos are displayed on a showcase. It seems to default to the order in which the videos were uploaded, from oldest to most recent. That being said, I have not brought this up to the Dubb team yet; usually if something makes sense and can be done, the Dubb team figures out how to make it happen.
    Incentivized
    Read full review
    Likelihood to Renew
    CommentSold
    No answers on this topic
    Dubb
    It's our favorite tool. It continues to get better. It gives us the opportunity to make a passive income for an outstanding product. It makes marketing fun and much easier since talking is much easier and more enjoyable than writing is. Plus the open rate is through the roof. In a world that has become almost completely virtual, it allows us to give a personal, in-person touch.
    Read full review
    Usability
    CommentSold
    No answers on this topic
    Dubb
    In 1987 I fell 3 stories and was in rehabilitation and surgeries for 2 years. I broke my arm and type with one finger on my right hand. I love that I can do so much with a video quickly than I can with typing. I still type plenty, however, if I can launch DUbb and record a video I will if I have a choice. Easy to use and makes a huge difference in my life. It's the one solution that has made the most impact on my life as far as my business is concerned
    Read full review
    Support Rating
    CommentSold
    No answers on this topic
    Dubb
    They have three webinars a week for onboarding and Q&A purposes! They have a very active Facebook group, they are very active on email sending quality content for the growth of your initiatives. Only for support, I would get started all over with them
    Read full review
    Alternatives Considered
    CommentSold
    We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify
    Read full review
    Dubb
    Dubb - Video Communication Platform's technology works. The other company's built-in video recording capability resulted in a very low-quality output (video), and Dubb - Video Communication Platform is built for business owners and marketers, which is a better fit for me, personally.
    Read full review
    Return on Investment
    CommentSold
    • Our online sales have increased 50% since starting CommentSold
    • We're slowing increasing app downloads every day
    • We are building a relationship and connections with customers who watch our live sales
    Read full review
    Dubb
    • I've had challenges with screen recording. In my experience, the audio has cut out numerous times, which results in re-watching my video (which takes time) to see where the audio cuts out and then having to re-record (which takes more time too). I now use a different platform for screen recording because of this experience.
    Read full review
    ScreenShots

    Dubb - Video Communication Platform Screenshots

    Screenshot of Custom Video Landing Pages with Multiple CTA's, Playlist, Exit Intent Module and more.Screenshot of Custom Email Templates with AutomationScreenshot of Video SMS & Video SMS Automation and Bulk Sending/Tracking