You have to try Dubb - Video Communication Platform!
June 30, 2023

You have to try Dubb - Video Communication Platform!

Peter McLellan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dubb - Video Communication Platform

As a Realtor, I want to ensure that my clients have the best experience possible. Dubb - Video Communication Platform not only fits well with my personality, but it perfectly aligns with how I want my business to look. Dubb - Video Communication Platform provides the technology that allows me to be personable, not pushy - At Scale! I can communicate clearly and concisely with my clients about market trends, available properties, and property walk-throughs... but there are so many other features that I haven't had the opportunity yet to try out!
  • 1st class support team - The team at Dubb truly go out of their way to support the subscribers. I have found them to be extremely proactive and attentive at addressing questions and issues that pop up.
  • Customization features - Once you have a vision of how you want your business to look, the custom features on Dubb - Video Communication Platform are excellent. For example, you can build email and SMS campaigns and the templates give you a great starting point. Dubb - Video Communication Platform will only continue to build on this, so I am excited to see what that looks like.
  • Ease of Use - Once you understand the platform, it is extremely easy to navigate your way through the process from start to completion. From utilizing IRA, the built-in AI, to come up with ideas for content creation, to recording the video, to editing the video, to adding contacts, to compiling your email... it is all very easy and the finished product looks really high end.
  • Multiple ways to record - The variety of ways you can record on your devices is excellent. Dubb - Video Communication Platform has really excelled at integrating its platform with an extensive list of 3rd party platforms (LinkedIn, Google Chrome, Outlook, etc.) as well as through its desktop app. Having the ability to record video direct in so many apps will be so useful and specific to your own workflow.
  • Analytics - Having the ability to track the analytics of the recipient is a game changer. You have the ability to see key metrics that will help guide your business decisions... you will be able to see what types of videos are more popular than others and spot trends on what is working and what is not. Amazing feature!
  • Video Editing - The editing feature is not as robust as other platforms, but for simple editing, Dubb - Video Communication Platform works well.
  • Filter Options - I think the filter feature could be expanded slightly to be more intuitive and give more options. The drop downs, for example, in the contacts page for tags and filter can be limited in scope and I think this is an area that if Dubb - Video Communication Platform expanded, you can improve the experience slightly.
  • Dashboard - For a new user the dashboard is quite busy. It would be nice if you had an option to customize that dashboard.
  • Provides a clean high-end interactive final product for the customer
  • Analytics Tracking
  • Integrates with other 3rd party platforms critical for my business
  • Diverse functionality to be able to record
  • Allows me to scale
  • Using Dubb - Video Communication Platform will allow me to reach tens of thousands of clients.
I compared Dubb - Video Communication Platform with BombBomb. After review, I just preferred the features and functionality of Dubb - Video Communication Platform. Things like the calendar integration and 1:1 chat feature will add value to my business. I just felt that Dubb - Video Communication Platform was more diverse in its offerings.

Do you think Dubb - Video Communication Platform delivers good value for the price?

Yes

Are you happy with Dubb - Video Communication Platform's feature set?

Yes

Did Dubb - Video Communication Platform live up to sales and marketing promises?

Yes

Did implementation of Dubb - Video Communication Platform go as expected?

Yes

Would you buy Dubb - Video Communication Platform again?

Yes

Although it is an extremely diverse platform with many use cases, I have found it best suited to creating a message based on a specific marketing strategy and being able to reach people at scale. While it offers adequate CRM functionality in most cases, if you are needing a more robust CRM it might not have the functionality you need.