TrustRadius: an HG Insights company

CommentSold vs. Meta Commerce Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CommentSold

    Score10 out of 10
    N/ACommentSold is an ecommerce platform from the company of the same name in Huntsville, designed to help businesses sell products digitally. With CommentSold, businesses can manage inventory, automate invoicing, enable sales through social networking, and drive web and mobile applications.

    $49

    per month

    Meta Commerce Manager

    Score7 out of 10
    N/ACommerce Manager is the central tool for online selling activity across Facebook and Instagram, from Meta. Users can manage product catalogs, set up a shop, view sales activity and enable checkout if a business is eligible.N/A
    Pricing
    CommentSoldMeta Commerce Manager
    Editions & Modules
    Basic
    $49.00
    per month
    Business
    $149.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    CommentSoldMeta Commerce Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    CommentSoldMeta Commerce Manager
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    CommentSoldMeta Commerce Manager
    Likelihood to Recommend
    CommentSold
    Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)
    Read full review
    Meta Platforms Inc
    Meta Commerce Manager is well suited for posting content to semi-targeted users; posting is easy as a few clicks once content is created. Some of the tools are very easy to use. Back-end analytics are there, although it can be expensive or complicated how far your institution wants to drill down.
    Incentivized
    Read full review
    Pros
    CommentSold
    • Setting up for live sales and being able to be live on multiple platforms at once
    • Setting up the App was very easy
    • Sending push notifications directly to my customers
    • Reporting is simple and informative
    Read full review
    Meta Platforms Inc
    • Targeted ads.
    • Analytics.
    • Simplicity (at basic level).
    Incentivized
    Read full review
    Cons
    CommentSold
    • We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
    • We sometimes have issues getting our lives to work on Instagram
    • Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business
    Read full review
    Meta Platforms Inc
    • Nuances of service are confusing.
    • Pricing is all over the place.
    • Customer services can be lacking.
    Incentivized
    Read full review
    Usability
    CommentSold
    No answers on this topic
    Meta Platforms Inc
    Site navigation isn't the best, but there are many tools available for you to use. Plenty of data on metrics and everything else you would be looking for on a platform like this.
    Incentivized
    Read full review
    Support Rating
    CommentSold
    No answers on this topic
    Meta Platforms Inc
    You can only contact support via Facebook Messenger. They are fairly quick to respond, but cannot always help you. When items get falsely flagged as inappropriate for the platform, it is a crap shoot whether or now submitting them to be re-evaluated will pan out.
    Incentivized
    Read full review
    Alternatives Considered
    CommentSold
    We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify
    Read full review
    Meta Platforms Inc
    It is inferior to all of those products, but since there are zero listing fees and zero commissions it is worth the effort to use it. I have already mentioned all of the pros & cons, so will not bother to do so again here.
    Incentivized
    Read full review
    Return on Investment
    CommentSold
    • Our online sales have increased 50% since starting CommentSold
    • We're slowing increasing app downloads every day
    • We are building a relationship and connections with customers who watch our live sales
    Read full review
    Meta Platforms Inc
    • Community engagement.
    • Needs better and more simple analytics.
    • Needs trainings.
    Incentivized
    Read full review
    ScreenShots