CommentSold vs. PromoRepublic

Prior to using CommentSold I was manually invoicing customers which took up time (and caused a lot of paperwork). Commentsold has saved me a TON of time. I also really like the waitlist feature. When items are restocked we often get sales without having to do anything. Like I mentioned before, I do wish that CommentSold synced with Shopify a little more seamlessly. There are some things that take more time to do because I have to do it on Shopify and CommentSold (like rearranging product photos, assigning items to collections etc)

In terms of well suited for our business, it saves a good amount of time focusing on other tasks instead of sitting on one task alone for a long time. For less appropriate scenarios, if a keyword search would give the best result, that would help to even save more time. But great and good going.

Incentivized

• Setting up for live sales and being able to be live on multiple platforms at once
• Setting up the App was very easy
• Sending push notifications directly to my customers
• Reporting is simple and informative

• Calendar overview for all platforms per client is great.
• Image creation tool is fairly robust.
• Analytics dashboard is excellent and easy for clients to understand.
• Support is super quick.

Incentivized

• We also use Shopify and I wish that CommentSold integrated with it a little better. For example, I wish gift cards worked both places. And I wish the collections synced.
• We sometimes have issues getting our lives to work on Instagram
• Customer service is good but I wish they still had the programs where we worked directly with CommentSold reps to help build our business

• I wish there was a way to bulk upload posts.
• There are some ways that they could save time by removing unnecessary pop-ups.

Incentivized

We use CommentSold AND Shopify. We would prefer to use only one but each has different features that we can't let go of. If CommentSold improved their in-store check out and website personalization options, we would consider dropping Shopify

Ultimately I selected PR because I was able to get it for a one-time cost rather than a subscription, but now that I'm used to it I couldn't imagine life without it. I've only used the free versions of the other platforms, so my experience with PR is obviously superior. However, there is absolutely nothing about PR that would make me consider switching to an alternative.

Incentivized

• Our online sales have increased 50% since starting CommentSold
• We're slowing increasing app downloads every day
• We are building a relationship and connections with customers who watch our live sales

• Consistency is key and having PromoRepublic has helped fill in the gaps when I don't have original content ready. The consistency has helped increase our engagement.

Incentivized