TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Common Room

    Score7.6 out of 10
    N/ACommon Room brings community engagement, product usage, and customer data into a single place. It uses intelligence to surface insights from across an entire community and provide tools to act on those insights directly from the app. This allows teams to discover what’s most important, nurture key personas, measure the impact of their programs, and collaborate across their organization.

    $15,000

    per year

    OpenText WEM

    Score9 out of 10
    N/AOpenText's Web Experience Management is part of the Customer Experience suite and is based on the Vignette product that OpenText acquired in 2009.N/A
    Pricing
    Common RoomOpenText WEM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Common RoomOpenText WEM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Common RoomOpenText WEM
    Security
    Comparison of Security features of Common Room and OpenText WEM
    Feature
    Common Room
    -
    Ratings
    OpenText WEM
    8.5
    2 Ratings
    3% above category average
    Role-based user permissions00 Ratings8.52 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Common Room and OpenText WEM
    Feature
    Common Room
    -
    Ratings
    OpenText WEM
    8.2
    2 Ratings
    5% above category average
    API00 Ratings8.52 Ratings
    Internationalization / multi-language00 Ratings8.01 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Common Room and OpenText WEM
    Feature
    Common Room
    -
    Ratings
    OpenText WEM
    7.9
    2 Ratings
    1% above category average
    WYSIWYG editor00 Ratings7.42 Ratings
    Code quality / cleanliness00 Ratings8.02 Ratings
    Admin section00 Ratings8.02 Ratings
    Page templates00 Ratings7.52 Ratings
    Library of website themes00 Ratings8.52 Ratings
    Mobile optimization / responsive design00 Ratings7.52 Ratings
    Publishing workflow00 Ratings8.02 Ratings
    Form generator00 Ratings8.52 Ratings
    Web Content Management
    Comparison of Web Content Management features of Common Room and OpenText WEM
    Feature
    Common Room
    -
    Ratings
    OpenText WEM
    8.6
    2 Ratings
    14% above category average
    Content taxonomy00 Ratings8.52 Ratings
    SEO support00 Ratings7.42 Ratings
    Bulk management00 Ratings9.02 Ratings
    Availability / breadth of extensions00 Ratings9.02 Ratings
    Community / comment management00 Ratings9.02 Ratings
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    Common RoomOpenText WEM
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    Score9 out of 10
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    User Ratings
    Common RoomOpenText WEM
    Likelihood to Recommend
    7.3
    (3 ratings)
    9.0
    (2 ratings)
    Usability
    7.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Common RoomOpenText WEM
    Likelihood to Recommend
    Common Room Inc.
    For the price, I think Common Room does an okay job of ABM tracking and account identification. Similar software is 2x the price. So it can be a great place to start and figure out your needs before diving into something more complicated
    Incentivized
    Read full review
    OpenText
    Areas where OpenText WEM is well suited 1. Improved digital/web presence of the organization's leaders globally. 2. Established the leaders as go-to experts for thought leadership and domain knowledge among C-level executives of related industries. 3. Amplified the client’s marketing and branding efforts. 4. Customer engagement reflected by interaction count on social media—likes,comments and conversations.
    Incentivized
    Read full review
    Pros
    Common Room Inc.
    • Data aggregation
    • Signal capture
    • Marketing campaign engagement
    Incentivized
    Read full review
    OpenText
    • Easier management of websites.
    • Integrates well with Portal to deliver news, working like a blog.
    Incentivized
    Read full review
    Cons
    Common Room Inc.
    • Setting up different saved search plays to find our ICP
    • More help within the customer success team so help us set up prospecting plays
    • "keyword" searches
    Incentivized
    Read full review
    OpenText
    • It's unable to connect user accounts so that accounts are set and utilize a single sign-in.
    Incentivized
    Read full review
    Usability
    Common Room Inc.
    It is hard to learn to use. Names of features are really unclear. I needed way more training in order to get value out of the platform, especially for actually executing on the tools and data
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Common Room Inc.
    I chose to go with Common Room because of the depth of reporting and data that it gives a seller about their accounts. While it doesn't have some of the out of the box marketing functionality, the goal of these types of customer intelligence platforms is to give sellers a leg up, so seller information is more important that out of the box marketing info
    Incentivized
    Read full review
    OpenText
    We have choosen OpenText WEM against other vendors because : 1. Helped client reinforce brand image
    through unique design language and templatization of collaterals, consistent
    messaging, and regular competitor benchmarking. 2. Enables lead generation through
    high-quality gated collateral, product videos, etc. 3. Senior management and sales lead meet
    client regularly for project review meetings and feedback on engagement
    Incentivized
    Read full review
    Return on Investment
    Common Room Inc.
    • Has brought in many more outbound booked meetings
    • Didn't really work for tracking the inbound process
    • Tracked to the location and minute where people were viewing your website
    Incentivized
    Read full review
    OpenText
    • Improved online engagement.
    • Speeds up our digital transformation my the day.
    • Modernizing our web content management system.
    Incentivized
    Read full review
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