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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commun.it

    Score7.6 out of 10
    N/ACommun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.N/A

    Piano Amplifier

    Score8 out of 10
    N/AA solution to amplify content with AI-powered social publishing. Used to grow and engage an audience through real-time data and machine-learning optimization, guiding users to content, and to just the right place in the social conversation. Socialflow was acquired by Piano in 2022, and is now a Piano solution.N/A
    Pricing
    Commun.itPiano Amplifier
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Commun.itPiano Amplifier
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Commun.itPiano Amplifier
    Listening/monitoring
    Comparison of Listening/monitoring features of Commun.it and Piano Amplifier
    Feature
    Commun.it
    6.1
    5 Ratings
    23% below category average
    Piano Amplifier
    5.0
    2 Ratings
    42% below category average
    Boolean keyword searches6.92 Ratings5.12 Ratings
    Filtering out noise/spam7.05 Ratings4.62 Ratings
    Sentiment analysis5.44 Ratings5.12 Ratings
    Broad channel coverage5.04 Ratings5.12 Ratings
    Publishing
    Comparison of Publishing features of Commun.it and Piano Amplifier
    Feature
    Commun.it
    5.6
    5 Ratings
    37% below category average
    Piano Amplifier
    5.1
    3 Ratings
    46% below category average
    Content planning and scheduling8.84 Ratings5.13 Ratings
    Audience targeting6.34 Ratings5.13 Ratings
    Content optimization4.04 Ratings5.13 Ratings
    Workflow management3.44 Ratings5.13 Ratings
    Engagement
    Comparison of Engagement features of Commun.it and Piano Amplifier
    Feature
    Commun.it
    6.9
    4 Ratings
    16% below category average
    Piano Amplifier
    5.0
    3 Ratings
    48% below category average
    Automated routing and prioritization7.24 Ratings5.12 Ratings
    Customer interaction histories7.24 Ratings4.62 Ratings
    Bulk actions6.33 Ratings5.13 Ratings
    Marketing
    Comparison of Marketing features of Commun.it and Piano Amplifier
    Feature
    Commun.it
    5.8
    5 Ratings
    29% below category average
    Piano Amplifier
    5.1
    3 Ratings
    41% below category average
    Lead generation4.95 Ratings5.13 Ratings
    Content marketing9.75 Ratings5.13 Ratings
    Paid media management2.32 Ratings5.13 Ratings
    Campaigns and promotions6.14 Ratings5.13 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Commun.it and Piano Amplifier
    Feature
    Commun.it
    7.5
    5 Ratings
    10% below category average
    Piano Amplifier
    5.7
    3 Ratings
    37% below category average
    Twitter9.85 Ratings5.13 Ratings
    Facebook7.04 Ratings5.13 Ratings
    LinkedIn6.92 Ratings5.13 Ratings
    Instagram6.13 Ratings5.13 Ratings
    Google+00 Ratings9.01 Ratings
    Pinterest00 Ratings5.12 Ratings
    YouTube00 Ratings5.12 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Commun.it and Piano Amplifier
    Feature
    Commun.it
    5.6
    5 Ratings
    32% below category average
    Piano Amplifier
    5.1
    3 Ratings
    41% below category average
    Campaign success analytics7.85 Ratings5.13 Ratings
    Real-time tracking4.94 Ratings5.13 Ratings
    Competitor analysis4.03 Ratings5.12 Ratings
    Account management
    Comparison of Account management features of Commun.it and Piano Amplifier
    Feature
    Commun.it
    5.6
    3 Ratings
    34% below category average
    Piano Amplifier
    7.1
    3 Ratings
    11% below category average
    Role-based user permissions & privileges3.83 Ratings7.13 Ratings
    Mobile access7.32 Ratings7.13 Ratings
    Best Alternatives
    Commun.itPiano Amplifier
    Small Businesses
    Sendible
    Score7.2 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commun.itPiano Amplifier
    Likelihood to Recommend
    7.0
    (5 ratings)
    5.6
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    5.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    5.6
    (2 ratings)
    User Testimonials
    Commun.itPiano Amplifier
    Likelihood to Recommend
    Commun.it Inc.
    For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
    Incentivized
    Read full review
    Piano Software
    SocialFlow is well suited for Platform & keyword research : 1. In-depth research to identify requisite platforms & channels and the pertaining keywords, followed by query building to create search profiles & topic tags Social mediaplatforms Professional review forums Industry-focused discussion sites E-commerce websites Content streaming platforms data extraction​ 2. Setting up processes and tools for data extraction such as –-Social intelligence tools-Web scraping-Custom crawlers-Manual minimum (if applicable)
    Read full review
    Pros
    Commun.it Inc.
    • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
    • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
    Incentivized
    Read full review
    Piano Software
    • Posts without human input.
    • Monitors algorithms.
    • Easy to use interface.
    Incentivized
    Read full review
    Cons
    Commun.it Inc.
    • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
    • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
    • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
    Incentivized
    Read full review
    Piano Software
    • I'd like to open up windows for more than one account/platform at time.
    Incentivized
    Read full review
    Likelihood to Renew
    Commun.it Inc.
    No answers on this topic
    Piano Software
    • Clarity of communication
    • Quality of product
    • Its sheer utility
    • How we now rely on it greatly
    • Reasonable price point
    Incentivized
    Read full review
    Usability
    Commun.it Inc.
    No answers on this topic
    Piano Software
    I give this rating as an outcome to understand competitor social strategy to improve strategic positioning. Drive improvement by benchmarking and serving to compete on content Identify trends, topics/themes, potential threats, etc. Improve campaigns by measuring and comparing audience reach, Interaction, etc. Measure engagement rate to analyze audience association.​ What themes/topics are generating higher engagement Insights to assist marketing teams in planning future campaigns
    Read full review
    Support Rating
    Commun.it Inc.
    No answers on this topic
    Piano Software
    They don’t seem to understand the issues when we explain them.
    Incentivized
    Read full review
    Alternatives Considered
    Commun.it Inc.
    Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
    Incentivized
    Read full review
    Piano Software
    We've also evaluated HootSuite and Sprout Social, and we used both in the past. SocialFlow is superior in its content system for creating, editing, and publishing posts. It's ideal for a team of our size. The cost is fair. It was overall the best option in all of the categories we were looking for.
    Incentivized
    Read full review
    Return on Investment
    Commun.it Inc.
    • Brand awareness
    • Lead generation
    • Prospect nurturing and ongoing customer support
    Read full review
    Piano Software
    • Increased engagement
    • ROI
    • Efficiency
    • Transparency/data/insight
    Incentivized
    Read full review
    ScreenShots