What users are saying about
8 Ratings
28 Ratings
8 Ratings
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Score 7.6 out of 100
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Commun.it

For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
Adeline Garman BA (Hons) DipM MCIM | TrustRadius Reviewer

Sendible

Sendible is appropriate for promoting any website and automating social media profiles, prospecting new leads to build the audience. Sendible puts businesses on a path for lead acquisition and provides a clear operating strategy for deploying social media campaigns that help drive traffic.It is designed for all businesses that use social media.
Daniel Cooper | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Commun.it
6.1
Sendible
8.3
Boolean keyword searches
Commun.it
6.9
Sendible
8.0
Filtering out noise/spam
Commun.it
7.0
Sendible
8.0
Sentiment analysis
Commun.it
5.4
Sendible
8.0
Broad channel coverage
Commun.it
5.0
Sendible
9.2

Publishing

Commun.it
5.6
Sendible
8.9
Content planning and scheduling
Commun.it
8.8
Sendible
9.4
Audience targeting
Commun.it
6.3
Sendible
9.0
Content optimization
Commun.it
4.0
Sendible
8.7
Workflow management
Commun.it
3.4
Sendible
8.4

Engagement

Commun.it
6.9
Sendible
9.2
Automated routing and prioritization
Commun.it
7.2
Sendible
8.8
Customer interaction histories
Commun.it
7.2
Sendible
9.5
Bulk actions
Commun.it
6.3
Sendible
9.2

Marketing

Commun.it
5.8
Sendible
7.1
Lead generation
Commun.it
4.9
Sendible
9.0
Content marketing
Commun.it
9.7
Sendible
9.3
Paid media management
Commun.it
2.3
Sendible
1.0
Campaigns and promotions
Commun.it
6.1
Sendible
9.0

Channel coverage/integration

Commun.it
7.5
Sendible
9.4
Twitter
Commun.it
9.8
Sendible
9.4
Facebook
Commun.it
7.0
Sendible
9.4
LinkedIn
Commun.it
6.9
Sendible
9.4
Instagram
Commun.it
6.1
Sendible
9.4
Google+
Commun.it
Sendible
10.0
Pinterest
Commun.it
Sendible
9.0
YouTube
Commun.it
Sendible
9.4

Reporting/analytics

Commun.it
5.6
Sendible
9.2
Campaign success analytics
Commun.it
7.8
Sendible
9.1
Real-time tracking
Commun.it
4.9
Sendible
9.4
Competitor analysis
Commun.it
4.0
Sendible
9.0

Account management

Commun.it
5.6
Sendible
9.2
Role-based user permissions & privileges
Commun.it
3.8
Sendible
9.0
Mobile access
Commun.it
7.3
Sendible
9.4

Pros

Commun.it

  • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
  • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
 Atilla Vekony | TrustRadius Reviewer

Sendible

  • Easy to schedule and post to all of your social media platforms.
  • Customer support is very accommodating and always there to help. I have never had an issue with reaching someone whether it was for a quick question or to demo other features.
  • They have an awesome affiliate program (example: I earned over $600 from one company clicking through an signing up from my affiliate link - yay!)
  • Compared to other social media platforms, Sendible has been the most robust with features and ease of use.
  • They are always making advances and upgrades to their service offerings to better meet the needs of their customers.
Lee'Ann Burgess | TrustRadius Reviewer

Cons

Commun.it

  • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
  • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
  • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
Anonymous | TrustRadius Reviewer

Sendible

  • Inbox. The inbox of incoming messages/posts is very clunky. Threads are separated into individual messages, making it difficult to follow conversations.
  • Reporting. The included reporting features are limited and don't allow for enough customization to be worth using.
  • Hashtags. When discussing the 10 most common mistakes (or whatever the title might be), we are unable to say "You won't believe #3" because the system reads this as a hashtag to link rather than just a number. It adds on editing time when approving posts.
  • Default settings. As a Social Media Manager, it is annoying to have myself set as default when looking at the content calendar. I don't write the posts, just approved and schedule them, so manually entering in my writers' names in the filters could be made easier by making this an editable feature.
  • Instagram. You cannot post multiple images in a single Instagram post from Sendible.
  • Service Lists. They are supposed to be helpful in grouping your services (we do this by brand), however, these lists don't pull the information you put on individual services. So if I have a list with Facebook, Instagram, and Pinterest for Brand A, you can't just add the Brand A Service List filter onto the calendar and see all of those posts that are scheduled. They don't seem to have much purpose at all.
Megan Lemons | TrustRadius Reviewer

Likelihood to Renew

Commun.it

No score
No answers yet
No answers on this topic

Sendible

Sendible 8.0
Based on 4 answers
If I am given a larger budget to work with then I'd like a program that tracks and collects my PR hits, as well as sends me important info to respond to. I realy like the way New Brand Analytics tracks my Trip Advisor,etc ratings
Anonymous | TrustRadius Reviewer

Usability

Commun.it

No score
No answers yet
No answers on this topic

Sendible

Sendible 9.0
Based on 2 answers
Sendible is very easy to use. I was a new member on my marketing team and this was one of the first platforms I was exposed to. The interface is clear and simple and there are a lot of helpful tools within the platform.
Anonymous | TrustRadius Reviewer

Support Rating

Commun.it

No score
No answers yet
No answers on this topic

Sendible

Sendible 9.5
Based on 2 answers
Sendible accommodates its users with superior customer service. Users who require a more personalized support can navigate right on the Sendible homepage and schedule a demo.The Sendible team frequently updates their blog content with vibrant posts and graphics associated with management of social media. Sendible staff will always do their best to help with questions and they are very receptive.
Daniel Cooper | TrustRadius Reviewer

Alternatives Considered

Commun.it

Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
Austin Vashaw | TrustRadius Reviewer

Sendible

Sendible totally knocks the rest of the competition out of the water. I have literally tried every single other scheduling app that out there and this platform is the best to view and keep scheduled posts up with ease. You can read and respond to messages right from the home screen and organize how you want to see your feed.
olivia lori | TrustRadius Reviewer

Return on Investment

Commun.it

  • Brand awareness
  • Lead generation
  • Prospect nurturing and ongoing customer support
Yarin Hochman | TrustRadius Reviewer

Sendible

  • Our case study on the Pinterest side of things was remarkable. Allowing us to schedule our pins in advance meant we could publish at a higher frequency and also at more meaningful times. It impacted our Pinterest growth and conversions from Pinterest very noticeably.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Commun.it

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Commun.it Editions & Modules

Additional Pricing Details

Sendible

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$29*

* a month

Sendible Editions & Modules

Edition
Creator$291
Traction$891
Scale$1991
Expansion$3991
Custom White Labelprice on request
  1. per month
Additional Pricing Details
15% discount if paying annually. 15% monthly discount or 25% annual discount offered to non-profits.

Rating Summary

Likelihood to Recommend

Commun.it
7.0
Sendible
9.0

Likelihood to Renew

Commun.it
Sendible
8.0

Usability

Commun.it
Sendible
9.0

Support Rating

Commun.it
Sendible
9.5

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