What users are saying about
8 Ratings
39 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100
39 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

  • Sendible ranks higher in 7 feature sets: Listening/monitoring, Publishing, Engagement, Marketing, Channel coverage/integration, Reporting/analytics, Account management

Listening/monitoring

6.1

Commun.it

61%
8.3

Sendible

83%
Sendible ranks higher in 4/4 features

Boolean keyword searches

6.9
69%
2 Ratings
8.0
80%
5 Ratings

Filtering out noise/spam

7.0
70%
5 Ratings
8.0
80%
4 Ratings

Sentiment analysis

5.4
54%
4 Ratings
8.0
80%
4 Ratings

Broad channel coverage

5.0
50%
4 Ratings
9.0
90%
6 Ratings

Publishing

5.6

Commun.it

56%
8.4

Sendible

84%
Sendible ranks higher in 4/4 features

Content planning and scheduling

8.8
88%
4 Ratings
9.0
90%
11 Ratings

Audience targeting

6.3
63%
4 Ratings
8.5
85%
9 Ratings

Content optimization

4.0
40%
4 Ratings
8.1
81%
9 Ratings

Workflow management

3.4
34%
4 Ratings
8.1
81%
10 Ratings

Engagement

6.9

Commun.it

69%
9.2

Sendible

92%
Sendible ranks higher in 3/3 features

Automated routing and prioritization

7.2
72%
4 Ratings
9.0
90%
8 Ratings

Customer interaction histories

7.2
72%
4 Ratings
9.5
95%
7 Ratings

Bulk actions

6.3
63%
3 Ratings
9.0
90%
8 Ratings

Marketing

5.8

Commun.it

58%
7.0

Sendible

70%
Commun.it ranks higher in 2/4 features

Lead generation

4.9
49%
5 Ratings
9.0
90%
4 Ratings

Content marketing

9.7
97%
5 Ratings
9.0
90%
9 Ratings

Paid media management

2.3
23%
2 Ratings
1.0
10%
1 Rating

Campaigns and promotions

6.1
61%
4 Ratings
9.0
90%
2 Ratings

Channel coverage/integration

7.5

Commun.it

75%
9.2

Sendible

92%
Sendible ranks higher in 6/7 features

Twitter

9.8
98%
5 Ratings
9.0
90%
9 Ratings

Facebook

7.0
70%
4 Ratings
9.0
90%
11 Ratings

LinkedIn

6.9
69%
2 Ratings
9.0
90%
10 Ratings

Instagram

6.1
61%
3 Ratings
9.0
90%
8 Ratings

Google+

N/A
0 Ratings
10.0
100%
8 Ratings

Pinterest

N/A
0 Ratings
9.0
90%
3 Ratings

YouTube

N/A
0 Ratings
9.0
90%
6 Ratings

Reporting/analytics

5.6

Commun.it

56%
9.2

Sendible

92%
Sendible ranks higher in 3/3 features

Campaign success analytics

7.8
78%
5 Ratings
9.0
90%
9 Ratings

Real-time tracking

4.9
49%
4 Ratings
9.5
95%
7 Ratings

Competitor analysis

4.0
40%
3 Ratings
9.0
90%
4 Ratings

Account management

5.6

Commun.it

56%
9.0

Sendible

90%
Sendible ranks higher in 2/2 features

Role-based user permissions & privileges

3.8
38%
3 Ratings
9.0
90%
10 Ratings

Mobile access

7.3
73%
2 Ratings
9.0
90%
8 Ratings

Attribute Ratings

  • Sendible is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Commun.it

70%
5 Ratings
8.7

Sendible

87%
15 Ratings

Likelihood to Renew

Commun.it

N/A
0 Ratings
8.0

Sendible

80%
4 Ratings

Usability

Commun.it

N/A
0 Ratings
9.0

Sendible

90%
3 Ratings

Support Rating

Commun.it

N/A
0 Ratings
9.7

Sendible

97%
3 Ratings

Likelihood to Recommend

Commun.it

For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
Adeline Garman BA (Hons) DipM MCIM | TrustRadius Reviewer

Sendible

I have a fairly straightforward use case for Sendible and it meets almost all of my needs. If you are a small company that needs a collaborative solution to social media content creation, and likely has a small team (or no team) to manage social media postings, I think Sendible is likely a great tool to schedule posts and largely automate social media marketing. A larger company or more involved marketing team could still use Sendible to schedule and collaborate on posts. However, there may be additional features they may want or need (like the ability to promote posts) that may not be available with Sendible.
Anonymous | TrustRadius Reviewer

Pros

Commun.it

  • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
  • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
 Atilla Vekony | TrustRadius Reviewer

Sendible

  • Easy to schedule and post to all of your social media platforms.
  • Customer support is very accommodating and always there to help. I have never had an issue with reaching someone whether it was for a quick question or to demo other features.
  • They have an awesome affiliate program (example: I earned over $600 from one company clicking through an signing up from my affiliate link - yay!)
  • Compared to other social media platforms, Sendible has been the most robust with features and ease of use.
  • They are always making advances and upgrades to their service offerings to better meet the needs of their customers.
Lee'Ann Burgess | TrustRadius Reviewer

Cons

Commun.it

  • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
  • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
  • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
Anonymous | TrustRadius Reviewer

Sendible

  • Inbox. The inbox of incoming messages/posts is very clunky. Threads are separated into individual messages, making it difficult to follow conversations.
  • Reporting. The included reporting features are limited and don't allow for enough customization to be worth using.
  • Hashtags. When discussing the 10 most common mistakes (or whatever the title might be), we are unable to say "You won't believe #3" because the system reads this as a hashtag to link rather than just a number. It adds on editing time when approving posts.
  • Default settings. As a Social Media Manager, it is annoying to have myself set as default when looking at the content calendar. I don't write the posts, just approved and schedule them, so manually entering in my writers' names in the filters could be made easier by making this an editable feature.
  • Instagram. You cannot post multiple images in a single Instagram post from Sendible.
  • Service Lists. They are supposed to be helpful in grouping your services (we do this by brand), however, these lists don't pull the information you put on individual services. So if I have a list with Facebook, Instagram, and Pinterest for Brand A, you can't just add the Brand A Service List filter onto the calendar and see all of those posts that are scheduled. They don't seem to have much purpose at all.
Megan Lemons | TrustRadius Reviewer

Pricing Details

Commun.it

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Commun.it Editions & Modules

Additional Pricing Details

Sendible

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$9.99 per month

Sendible Editions & Modules

Edition
Creator$291
Traction$891
Scale$1991
Expansion$3991
Custom White Labelprice on request
  1. per month
  2. none
Additional Pricing Details
15% discount if paying annually. 15% monthly discount or 25% annual discount offered to non-profits.

Likelihood to Renew

Commun.it

No score
No answers yet
No answers on this topic

Sendible

Sendible 8.0
Based on 4 answers
If I am given a larger budget to work with then I'd like a program that tracks and collects my PR hits, as well as sends me important info to respond to. I realy like the way New Brand Analytics tracks my Trip Advisor,etc ratings
Anonymous | TrustRadius Reviewer

Usability

Commun.it

No score
No answers yet
No answers on this topic

Sendible

Sendible 9.0
Based on 3 answers
Sendible is 100% web based so managing social media platforms can be done from anywhere with internet connectivity. During registration, Sendible takes its users on a tour of its main features. The sleek design was engineered by professionals who have great interest in social media marketing. There is ample support in case users get lost and there is no learning curve.
Daniel Cooper | TrustRadius Reviewer

Support Rating

Commun.it

No score
No answers yet
No answers on this topic

Sendible

Sendible 9.7
Based on 3 answers
Sendible has a great resource center which I have used multiple times throughout my year using the platform. There are plenty of troubleshooting articles and guides that make it easy to uncover the root of any small issues I may have.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Commun.it

Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
Austin Vashaw | TrustRadius Reviewer

Sendible

Sendible totally knocks the rest of the competition out of the water. I have literally tried every single other scheduling app that out there and this platform is the best to view and keep scheduled posts up with ease. You can read and respond to messages right from the home screen and organize how you want to see your feed.
olivia lori | TrustRadius Reviewer

Return on Investment

Commun.it

  • Brand awareness
  • Lead generation
  • Prospect nurturing and ongoing customer support
Yarin Hochman | TrustRadius Reviewer

Sendible

  • Our case study on the Pinterest side of things was remarkable. Allowing us to schedule our pins in advance meant we could publish at a higher frequency and also at more meaningful times. It impacted our Pinterest growth and conversions from Pinterest very noticeably.
Anonymous | TrustRadius Reviewer

Screenshots

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