Commun.it vs. ZoomSphere

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Commun.it
Score 7.6 out of 10
N/A
Commun.it is a social media management solution built around features such as analytics, automated insights through campaigns, and influencer marketing.N/A
ZoomSphere
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
ZoomSphere is a social media management platform that helps 7000+ customers across the world manage all their social media interactions including social listening, publishing and reporting. According to the vendor, ZoomSphere has been created keeping medium and scaling teams in mind making it super collaborative to use. One of the USP's of ZoomSphere is that we do not require head counts on how many users you have or how many profiles you connect or how many likes and…N/A
Pricing
Commun.itZoomSphere
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Commun.itZoomSphere
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Commun.itZoomSphere
Top Pros
Top Cons
Features
Commun.itZoomSphere
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Commun.it
6.1
5 Ratings
23% below category average
ZoomSphere
-
Ratings
Boolean keyword searches6.92 Ratings00 Ratings
Filtering out noise/spam7.05 Ratings00 Ratings
Sentiment analysis5.44 Ratings00 Ratings
Broad channel coverage5.04 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Commun.it
5.6
5 Ratings
34% below category average
ZoomSphere
8.0
1 Ratings
1% above category average
Content planning and scheduling8.84 Ratings8.01 Ratings
Audience targeting6.34 Ratings7.01 Ratings
Content optimization4.04 Ratings00 Ratings
Workflow management3.44 Ratings9.01 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Commun.it
6.9
4 Ratings
15% below category average
ZoomSphere
-
Ratings
Automated routing and prioritization7.24 Ratings00 Ratings
Customer interaction histories7.24 Ratings00 Ratings
Bulk actions6.33 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Commun.it
5.8
5 Ratings
28% below category average
ZoomSphere
9.0
1 Ratings
16% above category average
Lead generation4.95 Ratings00 Ratings
Content marketing9.75 Ratings9.01 Ratings
Paid media management2.32 Ratings00 Ratings
Campaigns and promotions6.14 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Commun.it
7.5
5 Ratings
13% below category average
ZoomSphere
8.4
1 Ratings
1% below category average
Twitter9.85 Ratings10.01 Ratings
Facebook7.04 Ratings10.01 Ratings
LinkedIn6.92 Ratings8.01 Ratings
Instagram6.13 Ratings7.01 Ratings
YouTube00 Ratings7.01 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Commun.it
5.6
5 Ratings
33% below category average
ZoomSphere
8.3
1 Ratings
6% above category average
Campaign success analytics7.85 Ratings8.01 Ratings
Real-time tracking4.94 Ratings7.01 Ratings
Competitor analysis4.03 Ratings10.01 Ratings
Account management
Comparison of Account management features of Product A and Product B
Commun.it
5.6
3 Ratings
37% below category average
ZoomSphere
8.5
1 Ratings
4% above category average
Role-based user permissions & privileges3.83 Ratings10.01 Ratings
Mobile access7.32 Ratings7.01 Ratings
Best Alternatives
Commun.itZoomSphere
Small Businesses
Publer
Publer
Score 9.8 out of 10
Publer
Publer
Score 9.8 out of 10
Medium-sized Companies
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
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Score 9.3 out of 10
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User Ratings
Commun.itZoomSphere
Likelihood to Recommend
7.0
(5 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Commun.itZoomSphere
Likelihood to Recommend
Commun.it Inc.
For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
Read full review
ZoomSphere
ZoomSphere is suited for all companies - from small to big, for one brand or more brands within company. With ZoomSphere you can leverage your social media presence - but you need to use lot of apps ZoomSphere has. I think that ZoomSphere is not suited for company that want to use ZoomSphere for only one purpose, for example content creation and publishing. There are plenty of ways how to use ZoomSphere more complex.
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Pros
Commun.it Inc.
  • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
  • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
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ZoomSphere
  • Content Creation and Publishing
  • Analytics and Reporting
  • Workflow management
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Cons
Commun.it Inc.
  • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
  • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
  • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
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ZoomSphere
  • Community Management
  • Viewable backlog or product roadmap
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Usability
Commun.it Inc.
No answers on this topic
ZoomSphere
There is always a space for improvement, but overall I see ZoomSphere as a valuable partner and tool for our business on social media. Maybe in a future rest of the apps in tool (community management, social media listening,...) will be on a same level as competitors and we will use only one tool for whole social media management. But if not, ZoomSphere is still awesome for the most of it
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Support Rating
Commun.it Inc.
No answers on this topic
ZoomSphere
Whenever I contacted customer service, I had a great response within minutes. Sometimes was not easy to solve, but somehow we figured it out. I would like to reccommend more proactive communication with clients regarding product roadmap, for example "In 1Q we will launch XY,..." Client should know that before implementation - client can prepare for news, client can test something,...
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Alternatives Considered
Commun.it Inc.
Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
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ZoomSphere
We see ZoomSphere as a better option than Kontentino. They are almost the same in way you can use the tool, but ZoomSphere has better UI and UX and also customer service. We also know that pricing levels are better with ZoomSphere than Kontentino. But both tools are quite awesome for social media management. Just book a demo, have a trial and you will see by yourself.
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Return on Investment
Commun.it Inc.
  • Brand awareness
  • Lead generation
  • Prospect nurturing and ongoing customer support
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ZoomSphere
  • Possitive effect into measure all awareness effects on social channels
  • Time effectiveness
  • Faster workflow management and realtime communication
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ScreenShots

ZoomSphere Screenshots

Screenshot of ZoomSphere workspace interface.Screenshot of ZoomSphere publishig calendar.Screenshot of Publishing calendar in post detail with real previews of all social media posts.