What users are saying about
8 Ratings
2 Ratings
8 Ratings
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Score 7.6 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Commun.it

For a small business or individual Commun.it could be used to quickly and efficiently grow an audience. Using the featured hashtag functionality in particular means that, instead of wading through various searches on Twitter, all the information is at your finger-tips and you can act on it accordingly. I think it would have benefits for businesses of multiple sizes however a smaller business might find the price-point prohibitive.
Adeline Garman BA (Hons) DipM MCIM | TrustRadius Reviewer

ZoomSphere

ZoomSphere is well suited if you are a new entrepreneur and need to reach out to your audience. It's an excellent service that could help your business prosper tremendously. It seamlessly incorporates social media and email marketing. However, there are not many free trial offers, especially if you're just starting out and need something to get started.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Commun.it
6.1
ZoomSphere
7.7
Boolean keyword searches
Commun.it
6.9
ZoomSphere
9.0
Filtering out noise/spam
Commun.it
7.0
ZoomSphere
7.0
Sentiment analysis
Commun.it
5.4
ZoomSphere
Broad channel coverage
Commun.it
5.0
ZoomSphere
7.0

Publishing

Commun.it
5.6
ZoomSphere
8.0
Content planning and scheduling
Commun.it
8.8
ZoomSphere
8.0
Audience targeting
Commun.it
6.3
ZoomSphere
8.0
Content optimization
Commun.it
4.0
ZoomSphere
Workflow management
Commun.it
3.4
ZoomSphere
8.0

Engagement

Commun.it
6.9
ZoomSphere
8.3
Automated routing and prioritization
Commun.it
7.2
ZoomSphere
8.0
Customer interaction histories
Commun.it
7.2
ZoomSphere
8.0
Bulk actions
Commun.it
6.3
ZoomSphere
9.0

Marketing

Commun.it
5.7
ZoomSphere
8.0
Lead generation
Commun.it
4.9
ZoomSphere
Content marketing
Commun.it
9.6
ZoomSphere
8.0
Paid media management
Commun.it
2.3
ZoomSphere
Campaigns and promotions
Commun.it
6.1
ZoomSphere

Channel coverage/integration

Commun.it
7.5
ZoomSphere
7.7
Twitter
Commun.it
9.8
ZoomSphere
8.0
Facebook
Commun.it
6.9
ZoomSphere
8.0
LinkedIn
Commun.it
6.9
ZoomSphere
8.0
Instagram
Commun.it
6.1
ZoomSphere
8.0
Google+
Commun.it
ZoomSphere
6.0
YouTube
Commun.it
ZoomSphere
8.0

Reporting/analytics

Commun.it
5.6
ZoomSphere
9.0
Campaign success analytics
Commun.it
7.8
ZoomSphere
9.0
Real-time tracking
Commun.it
4.9
ZoomSphere
9.0
Competitor analysis
Commun.it
4.0
ZoomSphere
9.0

Account management

Commun.it
5.6
ZoomSphere
9.0
Role-based user permissions & privileges
Commun.it
3.8
ZoomSphere
9.0
Mobile access
Commun.it
7.3
ZoomSphere
9.0

Pros

Commun.it

  • Commun.it recommends good content to Tweet if you provide the right hashtags or topics to search.
  • Commun.it makes it really easy to thank each now Twitter follower and to reach out to influencers that you may have neglected.
 Atilla Vekony | TrustRadius Reviewer

ZoomSphere

  • Manages all social media at once.
  • Seamless tool to organize your business.
Anonymous | TrustRadius Reviewer

Cons

Commun.it

  • Be prepared, you'll receive a lot of emails from commun.it. They keep you engaged by reminding you to return to your dashboard. But they also will send several emails trying to get you to upgrade.
  • "Thanks for the retweet" and "Thanks to the high-value members" aren't tactics I like to use on Twitter.
  • On the free version, you are only allowed 20 actions a day. This goes by in a flash, would love to have a few more.
Anonymous | TrustRadius Reviewer

ZoomSphere

  • Facebook analytics could use some improvement.
  • Email marketing could use some improvement.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Commun.it

Tweepsmap's audience and engagement tools aren't as powerful as Commun.it's, but they're far more trustworthy. I also like their tool for detecting inactive users (followed accounts who haven't tweeted in 2 or 6 months). I would actually consider shelling out for their paid tools, which sound quite useful (for instance, location-based statistics).
Austin Vashaw | TrustRadius Reviewer

ZoomSphere

GoToMeeting is more for helping you collaborate face-to-face or through a virtual assistant. Whereas ZoomSphere is more like a publishing/managing company. ZoomSphere is excellent when it comes to growing your business. It helps you do the marketing seamlessly. Plus you could schedule your post to post on your favorite platforms without having to spend so much time.
Anonymous | TrustRadius Reviewer

Return on Investment

Commun.it

  • Brand awareness
  • Lead generation
  • Prospect nurturing and ongoing customer support
Yarin Hochman | TrustRadius Reviewer

ZoomSphere

  • You can bulk manage your contacts.
  • Able to publish seamlessly.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Commun.it

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ZoomSphere

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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