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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Commvault Cloud

    Score7.7 out of 10
    N/ACommvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.N/A

    DiskStation

    Score8.8 out of 10
    N/ADiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A
    Pricing
    Commvault CloudDiskStation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Commvault CloudDiskStation
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Commvault CloudDiskStation
    Considered Both Products
    Commvault
    No answer on this topic
    Synology
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    60 Answers
    100%
    Would buy again
    29 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    55 Answers
    100%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    60 Answers
    100%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    47 Answers
    100%
    Lived up to sales and marketing promises
    26 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    50 Answers
    100%
    Implementation went as expected
    27 Answers
    Features
    Commvault CloudDiskStation
    Data Center Backup
    Comparison of Data Center Backup features of Commvault Cloud and Synology DiskStation
    Feature
    Commvault Cloud
    7.2
    77 Ratings
    15% below category average
    Synology DiskStation
    -
    Ratings
    Universal recovery8.067 Ratings00 Ratings
    Instant recovery7.064 Ratings00 Ratings
    Recovery verification7.068 Ratings00 Ratings
    Business application protection7.572 Ratings00 Ratings
    Multiple backup destinations5.371 Ratings00 Ratings
    Incremental backup identification7.077 Ratings00 Ratings
    Backup to the cloud7.559 Ratings00 Ratings
    Deduplication and file compression7.575 Ratings00 Ratings
    Snapshots7.571 Ratings00 Ratings
    Flexible deployment6.166 Ratings00 Ratings
    Management dashboard7.567 Ratings00 Ratings
    Platform support7.067 Ratings00 Ratings
    Retention options8.065 Ratings00 Ratings
    Encryption7.564 Ratings00 Ratings
    Best Alternatives
    Commvault CloudDiskStation
    Small Businesses
    BDRShield
    Score6.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Bacula Enterprise
    Score8.6 out of 10
    FreeNAS
    Score5.4 out of 10
    Enterprises
    Bacula Enterprise
    Score8.6 out of 10
    FreeNAS
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Commvault CloudDiskStation
    Likelihood to Recommend
    6.5
    (79 ratings)
    9.2
    (30 ratings)
    Likelihood to Renew
    9.0
    (8 ratings)
    10.0
    (3 ratings)
    Usability
    7.0
    (16 ratings)
    9.1
    (9 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (52 ratings)
    9.7
    (7 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Commvault CloudDiskStation
    Likelihood to Recommend
    Commvault
    Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.
    Incentivized
    Read full review
    Synology
    The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
    Incentivized
    Read full review
    Pros
    Commvault
    • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
    • Improves our Disaster Recovery
    • Starting to utilize for data migration for VMware in places where Zerto is too expensive
    Incentivized
    Read full review
    Synology
    • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
    • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
    • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
    Incentivized
    Read full review
    Cons
    Commvault
    • For database restores, it has to restore the entire database in order to recover just one table.
    • Backups of virtual machines with direct attached storage is difficult.
    • I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
    Incentivized
    Read full review
    Synology
    • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
    • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
    • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
    • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
    Incentivized
    Read full review
    Likelihood to Renew
    Commvault
    It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
    Incentivized
    Read full review
    Synology
    As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
    Read full review
    Usability
    Commvault
    Have a interface very user friendly. You do not need a lot of training, or any formal training really, to get up and going and use nearly all of the functionality of the product. This facilitates the post-implementation company as it reduces costs with backup specialists and any trained analyst can take care of its infrastructure. One negative point is not all the options and features are in the HTML view.
    Incentivized
    Read full review
    Synology
    The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
    Incentivized
    Read full review
    Reliability and Availability
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
    Incentivized
    Read full review
    Synology
    No answers on this topic
    Performance
    Commvault
    Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
    Incentivized
    Read full review
    Synology
    No answers on this topic
    Support Rating
    Commvault
    I would rate Commvault's support as an 'average' support. Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves. We had some issues with their support taking a really long time to respond and fix some issues in the past. In most cases we ended up appealing to the community, other peers, or Commvault's SE team.
    Incentivized
    Read full review
    Synology
    Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
    Incentivized
    Read full review
    In-Person Training
    Commvault
    Traning is very easy very helpful
    Incentivized
    Read full review
    Synology
    No answers on this topic
    Online Training
    Commvault
    Commvault training is very important and very helpful full for immplementation.
    Incentivized
    Read full review
    Synology
    No answers on this topic
    Implementation Rating
    Commvault
    Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
    Incentivized
    Read full review
    Synology
    No answers on this topic
    Alternatives Considered
    Commvault
    In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.
    Incentivized
    Read full review
    Synology
    Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
    Incentivized
    Read full review
    Scalability
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
    Incentivized
    Read full review
    Synology
    No answers on this topic
    Return on Investment
    Commvault
    • I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.
    Incentivized
    Read full review
    Synology
    • Minimal investment in the hardware, big return on productivity
    • Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
    • Productivity on the road through web access has increased productivity and billable hours for remote employees
    Incentivized
    Read full review
    ScreenShots