Comodo Advanced Endpoint Protection (AEP) vs. HCL BigFix

It seems to be one of the best AV products that I have used. One issue that I have is with billing/invoicing and how the licenses are issued.

Incentivized

HCL BigFix is well-suited:

1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
   However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.

• Mitigates exposure to unwanted files and malware.
• Ease of Use and Management.
• Administrator control unlike standard antivirus purchased in the consumer/small business market.

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• Software inventory.
• Patch deployment.
• Patch review.

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• Stability, they could grow when it comes to updates to the client. There always seems to be complications.
• Locking of systems. In the event of trouble, systems lock down so far that the administrator has to drive to the location where device is located, uninstall and reinstall.

Incentivized

• The patching function is difficult for RedHat Linux servers, and can be improved.
• The site configuration and access control appears to be cumbersome.

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Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.

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I was using a platform called Barkly which seemed to work well at the time. I ran a ransomware simulation against Barkly and it did not perform as well as anticipated. I began searching for another AV platform, found Comodo and decided to run the same ransomware test. Comodo [Advanced Endpoint Protection (AEP)] performed much better and was more effective at stopping the simulated ransomware.

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We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

• Increased [efficiency]
• Can centrally manage the endpoints
• Mitigation of threats/vulnerabilities to the endpoint

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• When there is a need to patch a Windows System it has worked

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