Compeat, with Ctuit Radar vs. ShippingEasy

Compeat is very well suited for large, sit down dining restaurants and can be too much for smaller scale establishments.

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ShippingEasy is perfect for a small business that needs the inventory system but doesn't want to pay through the nose. The customer service is excellent - they help you in set up, making changes, and make sure you understand how to use it. They save me time in managing our inventory and save me time when there is a problem - I call and get an answer right away. Plus if there is a system wide problem, which there rarely is, they make announcements and keep us up to date during and after

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• It is a reliable accounting system, I like the fact that all transactions are recorded and not possible to change it after it is posted.
• Inventory is very useful and you can scan items to help with the counting.
• DSR are pulled automatically from our POS System
• Bank Reconciliation is pretty easily be done and the bank extract can be imported into the system, Compeat matches transaction automatically.

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• ShippingEasy makes it very easy to set up shipping rules for various scenarios so that shipping is fairly automated. It really is a click and ship type set up.
• ShippingEasy integrates into our BigCommerce platform very well. We very rarely have any issues with ShippingEasy syncing orders and shipping status to BigCommerce and vise versa.
• ShippingEasy's marketing service is very easy to use. It makes email campaign design extremely easy and aesthetically pleasing and it also makes automated emails very easy to set up as well.

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• Reporting Reporting Reporting
• Customer Service
• Lack of AUTO IMPORT FEATURE TO ACCOUNTING SOFTWARE

• Fails to sync with the store consistently.
• Integration with Stamps.com is problematic.

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ShippingEasy customer support is excellent. We rarely have to wait on hold, the reps are knowledgeable, well trained, well spoken, and understand technical issues. They listen carefully to make sure they understand the issue and check if they do not know something. I feel confident that I am getting correct information and rarely have to make more than one phone call to get an issue corrected.

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Much better and more willing to "build" a product that works for our company.

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ShippingEasy works well across multiple apps and offers better interface, in my opinion

• It helps us keep our costs manageable, we can keep our theoretical costs within 1% of our actual costs.
• Creating shopping lists and par levels makes purchasing less daunting and saves hours in time.

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Independently Invited by TrustRadius

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• ShippingEasy has really had a positive impact overall on our business. It is very simple to use and the flexibility of the shipping rules has more or less automated shipping. So for a small organization like ourselves, it allows us to reduce overhead by not having to have multiple employees to ship.
• It also has helped reduce overhead significantly by switching our email marketing from Constant Contact. It is about a 10th of the price and has more functionality. So that was definitely a no-brainer
• All in all, ShippingEasy helps us reduce overhead the most in labor. It is extremely easy to use so a lot less of our time is devoted to shipping concerns such as manually entering shipments like before and making sure shipment information is transferred over to BigCommerce, or doing return labels. Everything integrates so well it is essentially automated.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info