What users are saying about
4 Ratings
25 Ratings
4 Ratings
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Score 8.6 out of 100
25 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Concord

Contract management is well suited, and templates are less appropriate, but still a nice feature.
Piper Paton Shano | TrustRadius Reviewer

SignRequest

It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
Carter Durham | TrustRadius Reviewer

Feature Rating Comparison

Contract Authoring

Concord
8.5
SignRequest
Contract creation
Concord
8.4
SignRequest
Contract templates
Concord
9.1
SignRequest
Clause library/saved fields
Concord
7.6
SignRequest
Guided logic
Concord
9.1
SignRequest

Contract Collaboration

Concord
8.6
SignRequest
Contract sharing
Concord
8.6
SignRequest
Contract editing
Concord
8.6
SignRequest
Collaborating on contracts
Concord
8.6
SignRequest
Approval process
Concord
9.4
SignRequest
Interdepartmental workflows
Concord
7.6
SignRequest

Contract Monitoring

Concord
8.2
SignRequest
Contract database
Concord
7.8
SignRequest
Legacy contracts
Concord
8.2
SignRequest
Contract search
Concord
8.6
SignRequest
Contract milestone reminders & alerts
Concord
8.2
SignRequest
Custom contract reports
Concord
7.6
SignRequest
Tracking contract status
Concord
8.0
SignRequest
Compliance check
Concord
9.1
SignRequest

Pros

Concord

  • Automated templates are incredibly easy to implement. Concord also does, for the most part, very well at keeping formatting when uploading documents in Word. The only downside is if you use formulas (naming convention for contracts), if you do not copy + paste as values before uploading then it will give the contract the name of the formula.
Jacob Wall | TrustRadius Reviewer

SignRequest

  • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
  • Price- SignRequest has one of the more attractive price points for businesses.
  • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
Anonymous | TrustRadius Reviewer

Cons

Concord

  • For what we use, we do not see any areas that are in need of improvement.
Shelle Pourmanafzadehardabili | TrustRadius Reviewer

SignRequest

  • I think the "prepare document" screen can be a little more user-friendly
  • A way to keep the documents organized a bit better on the documents screen
  • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
R. Melissa Masoom | TrustRadius Reviewer

Usability

Concord

No score
No answers yet
No answers on this topic

SignRequest

SignRequest 10.0
Based on 1 answer
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
Meredith Brough | TrustRadius Reviewer

Support Rating

Concord

No score
No answers yet
No answers on this topic

SignRequest

SignRequest 8.8
Based on 6 answers
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
Matthew Veil | TrustRadius Reviewer

Alternatives Considered

Concord

I would rather not compare apples and apples nor apples and oranges, and just share Concord has been an excellent Contract Management System for current organization.
Piper Paton Shano | TrustRadius Reviewer

SignRequest

Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
Becky Burgess | TrustRadius Reviewer

Return on Investment

Concord

  • Since our implementation, I am saving a few hours a month in managing our IC contracts.
  • When people have questions about contracts, now it's clear "Hey, look in Concord" versus "Hey, does John or Sally have this contract?".
Jacob Wall | TrustRadius Reviewer

SignRequest

  • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
  • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Concord

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Concord Editions & Modules

Edition
Starter, starting at$501
Professional, starting at$751
Enterprise, starting at$951
  1. per seat, per month, billed annually
Additional Pricing Details
All inclusive pricing built for you. Concord pricing includes implementation, services, and unlimited support. All Concord plans include unlimited documents and unlimited e-signatures.

SignRequest

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SignRequest Editions & Modules

Edition
Start$01
Professional$81
SMEminimal $162
EnterpriseCustom3
APICustom4
  1. per user
  2. $4 per user
  3. per user
  4. per installation
Additional Pricing Details
For text message verification and bank payment verification additional fees apply

Rating Summary

Likelihood to Recommend

Concord
9.0
SignRequest
9.4

Usability

Concord
SignRequest
10.0

Support Rating

Concord
SignRequest
8.8

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