Condens vs. Lyssna

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Condens
Score 8.8 out of 10
N/A
Condens helps users and their teams to store, structure, and analyze user research data and share findings across an organization. Condens helps turn raw data to findings, simplify time consuming tasks, and bring structure to testing processes while maintaining a flexible workflow.
$15
per month
Lyssna
Score 7.7 out of 10
N/A
Lyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…
$0
per month (3 seats included)
Pricing
CondensLyssna
Editions & Modules
Individual
$15
per month one researcher and 12 hours per month of automated transcription
Team
$190
per month 3 researchers and 50 hours per month of automated transcription
Business
$450
per month includes 5 researchers and unlisted automated transcriptions
Enterprise
$1,200
per month includes 10 researchers, unlisted transcriptions, and custom terms
Free
$0
3 seats included
Starter
$99
per month 5 seats included
Growth
$199
per month 15 seats included
Enterprise
Contact Sales
custom seats
Offerings
Pricing Offerings
CondensLyssna
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual plan. Panel responses are priced seperately.
More Pricing Information
Community Pulse
CondensLyssna
Best Alternatives
CondensLyssna
Small Businesses
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Medium-sized Companies
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Score 9.1 out of 10
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Score 9.1 out of 10
Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
CondensLyssna
Likelihood to Recommend
-
(0 ratings)
8.0
(5 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
CondensLyssna
Likelihood to Recommend
Condens Insights
No answers on this topic
Lyssna
UsabilityHub is well suited for remote unmoderated testing. Responses are captured very quickly and live updates allow the user to keep track of how the test is performing. The types of testing that make the most sense to use on UsabilityHub are preference test, first click test, navigational, and design surveys. It is less appropriate for one-on-one testing and lengthy questionnaires.
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Pros
Condens Insights
No answers on this topic
Lyssna
  • Rapid user feedback
  • Demographic targeting
  • Well presented results
  • Easy to use
  • Relatively inexpensive
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Cons
Condens Insights
No answers on this topic
Lyssna
  • Add additional demographic sorting options for the audience to better meet the needs of B2B users - for example include industry type, functional area, etc.
  • Bring back the navigation test type
  • Add additional test types
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Usability
Condens Insights
No answers on this topic
Lyssna
Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired.
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Alternatives Considered
Condens Insights
No answers on this topic
Lyssna
UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a broader tool, that records the screen and audio as a user navigates the website. You can set tasks and ask questions, but it much more about the user journey experience and their opinion, rather than testing a particular feature. Feedback also takes a bit longer. Hotjar is a combination of both, its a screen recording which helps you to see where users click and move to, but there is no audio or text feedback, just heatmaps/click maps for watching user behaviour.
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Return on Investment
Condens Insights
No answers on this topic
Lyssna
  • Increase in testing frequency per quarter.
  • Increase in approved projects for developments.
  • Few reverts per project.
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ScreenShots

Lyssna Screenshots

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