Likelihood to Recommend It is well suited to a user community that is computer savvy. It is great for posting service requests because they can be done from a smartphone while walking through the building. Classified ads are helpful in allowing residents to rent parking spots or sell goods. The Survey feature is helpful for measuring the pulse of the community on different issues.
Read full review In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!
Read full review Pros It allows me to manage the contact information for residents, owners, staff and contractors all in one. It allows me to communicate with a selected group of people at a time. It allows me to customize the amenities, pool, billiards, party room, etc. in a user-friendly way. It has a store feature for residents to purchase products conveniently with their credit card. Read full review Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative. It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop. It is very easy to organize documents (add, remove, arrange, edit, etc.) Read full review Cons The home screen is not very modern. There are graphs and silly things on there. Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though. Everything else is great. Read full review The viewing could be a bit more user friendly when opening from different types of devices. It would be nice if there was an alert that clients don't need to try to login when opening a document since they don't have an account. Read full review Usability While the admin and setup involve a learning curve, the ease of use for clients, even for complete novices to online document signing, makes Dotloop perfect as far as usability goes. We almost never have issues with clients signing documents or issues with lost/misplaced documents. It is made for people who have never signed an online document before.
Read full review Support Rating Condo Control Central is a modern, convenient and powerful tool for our Condominium Corporation, which allows us to effectively automate its communication processes. CCC includes many sections such as announcements, service requests, security reports, as well as a reliable communication system.
Read full review Whenever I have any issues with a loop or a document or signatures disappearing, I'm able to reach out to Dotloop and they answer promptly and appropriately. They've always been able to help me with whatever issues I have, in a timely fashion.
Read full review Alternatives Considered The interface is clean and self explanatory. It is easy to operate and communication has been made so easy and secure.
Read full review I personally feel that Dotloop is much more organized and easier to use. It feels more efficient to use and I have noticed the majority of the people I work with are more aware of Dotloop and trust it more
Read full review Return on Investment As Fire & Safety Chair, I now have the platform to organize, plan, and communicate to all residents and owners in the building. As chair of the social committee I can plan, book, advertise and communicate all events to the entire group of tenants and owners As workshop chair, I post rules, notices and privileges of registered users of the shop. Read full review Great at allowing our management to see what is going on within the office Great at quality and compliance with the submit for review function Read full review ScreenShots Condo Control Screenshots