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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conga Advantage CPQ

    Score8.9 out of 10
    N/AConga CPQ empowers sales, partners, and customers to efficiently configure complex products and services offerings, and provide personalized prices and quotes, utilizing codified product and pricing information - to drive higher win rates and a more pleasurable buying experience. Conga CPQ also helps to maintain a single price book, discounting structure, and quoting structure across all channels. With an API-first approach, configuration, pricing, or quoting…

    $35

    per month per user

    Dock 365

    N/AN/ADock’s Contract Management Solution aims to help businesses handle contracts hassle-free. It is presented as a contract management system to make the contract lifecycle management process simpler and completely manageable. With Dock, users can draft, review, negotiate, and store contracts. Using Office 365, Dock 365's system is designed to make it easy for users to find and refer to older contracts as needed.N/A

    Icertis

    Score7.8 out of 10
    Enterprise companies (1,001+ employees)
    Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+…N/A
    Pricing
    Conga Advantage CPQDock 365Icertis
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Conga Advantage CPQDock 365Icertis
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoYes
    Entry-level Setup FeeOptionalNo setup feeRequired
    Additional Details———
    More Pricing Information
    Community Pulse
    Conga Advantage CPQDock 365Icertis
    Considered Multiple Products
    Conga
    No answer on this topic
    Dock 365 Inc.
    No answer on this topic
    Icertis
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    47 Answers
    No answers on this topic
    83%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    44 Answers
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    46 Answers
    No answers on this topic
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    73%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    77%
    Implementation went as expected
    27 Answers
    No answers on this topic
    43%
    Implementation went as expected
    3 Answers
    Features
    Conga Advantage CPQDock 365Icertis
    CPQ
    Comparison of CPQ features of Conga Advantage CPQ and Dock 365 and Icertis
    Feature
    Conga Advantage CPQ
    8.6
    65 Ratings
    2% below category average
    Dock 365
    -
    Ratings
    Icertis
    -
    Ratings
    Quote sharing/sending8.860 Ratings00 Ratings00 Ratings
    Product configuration9.260 Ratings00 Ratings00 Ratings
    Configuration options8.960 Ratings00 Ratings00 Ratings
    Pricing rules8.760 Ratings00 Ratings00 Ratings
    Price adjustment9.161 Ratings00 Ratings00 Ratings
    Purchase history and open contracts7.849 Ratings00 Ratings00 Ratings
    Guided selling/Sales portal8.746 Ratings00 Ratings00 Ratings
    CPQ reporting & analytics7.154 Ratings00 Ratings00 Ratings
    CPQ-CRM integration8.657 Ratings00 Ratings00 Ratings
    Attachments to quotes9.055 Ratings00 Ratings00 Ratings
    Order capturing8.931 Ratings00 Ratings00 Ratings
    Contract Authoring
    Comparison of Contract Authoring features of Conga Advantage CPQ and Dock 365 and Icertis
    Feature
    Conga Advantage CPQ
    -
    Ratings
    Dock 365
    -
    Ratings
    Icertis
    7.5
    11 Ratings
    9% below category average
    Contract creation00 Ratings00 Ratings7.811 Ratings
    Contract templates00 Ratings00 Ratings8.510 Ratings
    Clause library/saved fields00 Ratings00 Ratings8.210 Ratings
    Guided logic00 Ratings00 Ratings5.49 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Conga Advantage CPQ and Dock 365 and Icertis
    Feature
    Conga Advantage CPQ
    -
    Ratings
    Dock 365
    -
    Ratings
    Icertis
    5.5
    13 Ratings
    39% below category average
    Contract sharing00 Ratings00 Ratings4.111 Ratings
    Contract editing00 Ratings00 Ratings6.99 Ratings
    Collaborating on contracts00 Ratings00 Ratings5.810 Ratings
    MS Word plug-in00 Ratings00 Ratings6.49 Ratings
    Approval process00 Ratings00 Ratings3.912 Ratings
    Interdepartmental workflows00 Ratings00 Ratings5.710 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Conga Advantage CPQ and Dock 365 and Icertis
    Feature
    Conga Advantage CPQ
    -
    Ratings
    Dock 365
    -
    Ratings
    Icertis
    6.2
    12 Ratings
    28% below category average
    Contract database00 Ratings00 Ratings6.711 Ratings
    Contract search00 Ratings00 Ratings6.511 Ratings
    Contract milestone reminders & alerts00 Ratings00 Ratings5.810 Ratings
    Custom contract reports00 Ratings00 Ratings5.09 Ratings
    Tracking contract status00 Ratings00 Ratings6.210 Ratings
    Compliance check00 Ratings00 Ratings6.97 Ratings
    Best Alternatives
    Conga Advantage CPQDock 365Icertis
    Small Businesses
    QuoteWerks
    Score9.8 out of 10
    DocuSign CLM
    Score8.2 out of 10
    DocuSign CLM
    Score8.2 out of 10
    Medium-sized Companies
    QuoteWerks
    Score9.8 out of 10
    Conga CLM
    Score8.8 out of 10
    Conga CLM
    Score8.8 out of 10
    Enterprises
    Agentforce Revenue Management
    Score8.6 out of 10
    Conga CLM
    Score8.8 out of 10
    Conga CLM
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Conga Advantage CPQDock 365Icertis
    Likelihood to Recommend
    8.9
    (82 ratings)
    -
    (0 ratings)
    6.3
    (13 ratings)
    Likelihood to Renew
    9.8
    (10 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (3 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (4 ratings)
    -
    (0 ratings)
    4.1
    (2 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    2.7
    (10 ratings)
    User Testimonials
    Conga Advantage CPQDock 365Icertis
    Likelihood to Recommend
    Conga
    It is well suited to providing quick pricing recommendations, allowing those who are quoting to get our agreements out efficiently. Where I find there may be some limitations is around the details that it uses to establish recommendations and the overrides. For example it would be nice to have a way to set overrides for those criteria like length of agreement, etc. and have it apply across the board
    Incentivized
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    Icertis is well suited for organizations that have a large number of contracts to manage and need a centralized platform to manage them. It is particularly useful for organizations that need to track and manage contract expiration dates, renewals, and other important dates. It is also well suited for organizations that need to comply with regulatory requirements and need a platform to help with compliance.In terms of scenarios where Icertis may be less appropriate, it may not be the best fit for organizations with a small number of contracts to manage. It may also not be the best fit for organizations that need a high degree of customization, as the platform does have some limitations in terms of customization options. Additionally, Icertis may not be the best fit for organizations that want a platform that is focused on specific industries, such as construction or real estate, as it's more generic in nature.It's worth noting that Icertis is a powerful and flexible tool, and its suitability for a particular organization depends on the specific needs and requirements of that organization.
    Incentivized
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    Pros
    Conga
    • The perceived power strength is that it is supposed to contain CPQ, Contract Management, Document generation and template manipulation, and cash/invoice process all in one wrapped package.
    • It was developed on the Force.com platform.
    • They provide multiple releases of their product per year.
    Incentivized
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    • Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
    • Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
    • Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
    Incentivized
    Read full review
    Cons
    Conga
    • Our number one complaint with Conga CPQ has been speed. In my experience, Conga CPQ is extremely slow, especially for large orders.
    • In my opinion, the configuration methods of Conga CPQ are outdated and error-prone. One literally puts configurations into string-based custom settings, including the API field names. This often leads to deployment issues and run-time configuration errors.
    • In my experience, Conga CPQ is everything but simple to develop. You need things like a 12-step pricing callback to support custom pricing.
    • In my experience, Conga CPQ support is not responsive.
    • When it comes time to lock in a renewal contract for Conga CPQ, in my experience, they delay engagement, so you are truly behind the 8 ball when it comes time to decide if you are going to continue with Conga CPQ.
    Incentivized
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
    • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
    • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
    Incentivized
    Read full review
    Likelihood to Renew
    Conga
    The rating is based on several things: 1) Ongoing support requirements being able to be addressed by cross training existing Salesforce administrators 2) Apttus superior corporate vision for the quote to cash space 3) Apttus execution of the corporate vision with automated agents (Max), and Artificial Intelligence/Machine Learning offerings to leverage the investment in Configure Price Quote 4) Apttus corporate health and investment in the product line
    Incentivized
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    No answers on this topic
    Usability
    Conga
    Conga CPQ is a great tool but lacks good support and [a] very limited knowledge base which doesn't include day to day errors which users face, thus leading us to support and take more time in turn. Also cart performance can be improved drastically which will enhance the user experience as the user doesn't have to wait for the pricing.
    Incentivized
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    Some functionality could be achieved with less clicking, the change management could be done a bit a better for deployments
    Incentivized
    Read full review
    Reliability and Availability
    Conga
    I have not heard of any issue
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    No answers on this topic
    Support Rating
    Conga
    Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

    I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    super dependent on how much money you want to pay. The general regular support can usually take around one to two weeks to get an answer and sometimes that issue is fixed but the underlying issue is not addressed even if you call out that it is a repeated issue. It appears that sometimes support is not really trained in how your instance is set up so there can be a bit of back and forth just to be able to get the appropriate support.
    Incentivized
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    Online Training
    Conga
    We attended 5 hours worth of webinars early on.

    We had to understand how objects worked to figure out how to structure our data.

    I would have liked more in-depth training but it would have been an additional cost
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    No answers on this topic
    Implementation Rating
    Conga
    Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
    Incentivized
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    No answers on this topic
    Alternatives Considered
    Conga
    We selected Apttus CPQ over SteelBrick due to the simplicity of SteelBrick's out of the box pricing and ability to customize quoted products. As a global organization with selling a highly configurable products, we felt the ability of Apttus to handle our requirements as standard functionalty rather than a customization was a material difference between the platforms.
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.
    Incentivized
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    Return on Investment
    Conga
    • The ability to generate engineered configurations that is right by construction has reduced the cycle time of the customer engagement. The fact that we are able to guide the process and end up with a validated bill of material reduces the iterations with the customers.
    • As long as the validations rules are correct the generated bill of material is accurate. We are now looking at using Apttus to perform quality checks in our product rules since the tool is able to test different configurations quickly and efficiently.
    • Configuration that use to take weeks and consumed valuable engineering resources has been transformed to become a customer facing application that is simple enough for customer to self-service.
    Read full review
    Dock 365 Inc.
    No answers on this topic
    Icertis
    • Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
    • Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
    • The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
    Incentivized
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    ScreenShots

    Conga Advantage CPQ Screenshots

    Screenshot of the Product's Capabilities. It can validate any combination of rules & constraints with an unlimited number of configuration attributes​.Screenshot of the interface to model & deploy any pricing structure or strategy​ - pricing intelligence & discounting rules​ and profitability insights ​& margin visibility​.Screenshot of the interface for product & pricing configurations​, for simple and complex products.Screenshot of the quoting interface.

    Icertis Screenshots

    Screenshot of Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizationsScreenshot of Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responsesScreenshot of Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.Screenshot of Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reportsScreenshot of Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and statusScreenshot of Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreements