Conga Sign vs. Secured Signing

Our use case for Conga Sign is pretty straightforward. Because of this, there is not much about it that would be considered excessive or inappropriate. It suits our needs as a tool to record data provided by a signer. It can also be launched from inside Salesforce via a custom button for ease of use.

Incentivized

I think it's an excellent day to day solution, at a very reasonable price. It works particularly well when paired with our document automation solutions, as we can automatically create the relevant "smart tags" for each party as part of building the signing blocks in the document. This means the document (or a whole package of documents) can be uploaded into Secured Signing and it can just read the tags, meaning they are effectively ready to send

Incentivized

• Agreements are sent digitally which reduces the time to get printed document.
• The user has the option to forward to a relevant party where he might not be the correct person.
• Reduces the turnaround was taking signatures from multiple stakeholders can be done digitally.

Incentivized

• Easy to add signature fields.
• Easy to upload documents.
• Secure audit history.
• No need for an app - can sign through a browser.

Incentivized

• Some businesses still don't consider digital signing of critical documents a legit way.
• Conga sign still doesn't allow sending of multiple files for signing.
• There is a slight rendering time we have noticed while the customer opens the document which can be reduced.

Incentivized

• We see no deficiencies in the product. Even the new anti-money laundering etc rules seem to be catered for. The few things we did wish were there have all been added as the product has developed.

Incentivized

Wouldn't want to go back, and no one else offers a better service and support.

Incentivized

We're a relatively high-skilled team and we all find Conga Sign's user-friendliness very low for all user types. It should not take a highly skilled tech person to complete documents. Documents need to be user friendly for all user types.

Incentivized

There is so little to it - it just works.

Incentivized

Conga's success team was excellent and very responsive.

Incentivized

Usually quick and responsive - even with a newby.

Incentivized

Training users (and ourselves) to think differently is the challenge - but given most users are not as familar with the computer systems which run their accounting software, that's not new.

Incentivized

Conga Sign is much more affordable than DocuSign for our organization and we are using Conga Composer already to create documents. We found that the integration between Conga Composer and Conga Sign was easier to use and we have a nice discount from Conga due to us adopting several of their products. DocuSign for the price point didn't make sense to us and it has less write-back functionality with Salesforce.

Incentivized

I haven't looked in detail at alternatives, as Secured Signing does everything we have needed it to, at a very reasonable price point

Incentivized

• We are growing our Strategic Partners and each requires a signed agreement, very essential to growing our business
• We need to update our Plan Administration agreements and having automation for getting and tracking all of the signatures is vital
• Conga Sign is good enough for all our use cases so we don't have to worry about using 3 or 4 solution platforms to gather signatures.

Incentivized

• No more printing.
• No more posting.
• Everything gets completed and returned in real time.

Incentivized