ConnectWise Asio vs. Workday Professional Services Automation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ConnectWise Asio
Score 8.8 out of 10
N/A
The Asio Platform is ConnectWise's unified management platform launched in late 2021, providing scalability, automation, value-added reporting and insights, and a common user interface. Its open APIs offer extensibility and flexibility, and its business management features include PSA, quote and proposal automation, next-gen IT documentation, and real-time business intelligence.N/A
Workday Professional Services Automation
Score 8.5 out of 10
N/A
Workday Professional Services Automation automates the Opportunity to Cash process, connecting HCM and ERP data to match the right talent to projects, reducing manual errors and revenue leakage.N/A
Pricing
ConnectWise AsioWorkday Professional Services Automation
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConnectWise AsioWorkday Professional Services Automation
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ConnectWise AsioWorkday Professional Services Automation
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ConnectWise AsioWorkday Professional Services Automation
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User Ratings
ConnectWise AsioWorkday Professional Services Automation
Likelihood to Recommend
8.5
(2 ratings)
8.1
(24 ratings)
Usability
9.0
(1 ratings)
6.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
ConnectWise AsioWorkday Professional Services Automation
Likelihood to Recommend
ConnectWise
It is well suited if you are just getting started in the MSP world. It is easy to setup and easy for technicians to understand. Technicians can be trained to use the systems in a matter of just a day. Dashboards help us track our goals and KPIs. ServiceNow works better from a security incident perspective. The mobile client allows you to stay fully connected no matter where you are so when a security incident happens you are in the loop.
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Workday
If you are a company with very little administrative or IT staff that can be dedicated to run, train, and launch - this is the perfect tool for you because it requires very little on the set up end and training. It looks like a social network so a platform many are already used to seeing. Its definitely a very powerful product with an easy interface, providing a stellar customer experience
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Pros
ConnectWise
  • contacting the right person from a company
  • showing sells opportunities
  • showing all lost and won opps
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Workday
  • Very fast authentication
  • Page uploads are reliably compete with pre filled and carried forward data elements.
  • Easy to employees to navigate from one app to the other so they can be efficient in achieving success an ls completing imp tasks.
  • Screen organization and menu choices flow intuitively and the processing behind the scenes follows the logic users expect.
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Cons
ConnectWise
  • Lacks integration with several of the popular tools in our stack.
  • Doesn't have as many AI tools as you would expect.
  • ServiceNow has many more modules for customizing.
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Workday
  • Would like to be able to use it for clocking in and out
  • The dashboard user interface could be improved to include more pertinent information
  • Would be nice to hide features that we use other applications for (i.e. org chart, pay, expenses)
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Usability
ConnectWise
Useability is high. There are many filters that can be used to make sure we are staying on track with our SLAs and we can easily track time to solve for tickets. The dashboard also has an easy way to filter out the noise and see which tickets are priority right now and which ones should be a P1 issue
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Workday
As noted, good tools that allow faster development. Dev teams find it is easy to test things out and demo for business users
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Support Rating
ConnectWise
No answers on this topic
Workday
With workday support options, I would like to see a more immediately responsive response option. Possibly a chat or a responsive email response team would be helpful.
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Alternatives Considered
ConnectWise
Hubspot is much more user friendly but there are certain things that hubspot doesnt do such as submitting tickets and looking at history with contact/company.
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Workday
I was not on the selection team for Workday Profession Services Automation; it was the HR system used by our parent company. However, I have had several opportunities to work with Workday in other HR roles, and have also worked extensively with Oracle products. Workday Professional Services Automation seems more dynamic than the Oracle Suite I've utilized in the past.
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Return on Investment
ConnectWise
  • integrating with other CRMs and platforms
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Workday
  • While I don't use the program at a high-level I can see the time-saving effectiveness for administrators.
  • By giving a self-serve interface I feel in control of my pay/benefit management.
  • Less time spent on HR administration frees up bandwidth for helping colleagues.
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ScreenShots

Workday Professional Services Automation Screenshots

Screenshot of Workday Professional Services Automation Create QuoteScreenshot of Workday Professional Services Automation CRM DashboardScreenshot of Workday Professional Services Automation Opportunity DashboardScreenshot of Workday Professional Services Automation Services Catalog