Consensus vs. Hero, by Vivun

There have been a few situations in the past where we have only engaged 1 person from an organisation. However with the share feature Consensus offer to viewers it has allowed us to discover who else would be involved with the project. Pre demo stage we have been able to share long form video content with the prospects and easily identify what sections of the video are being watched multiple times. Based on this info we have been able to tailor our demos as it shows whats important to them.

There are some major gaps in feature functionality that I would expect for a tool that is supposed to integrate well with SFDC. For instance, notes do not format in SFDC the way they do in Hero, by Vivun. Also, sales notes do not carry over from SFDC to Hero, by Vivun, so I still find myself logging into SFDC to view important info.

Incentivized

• The ability to tailor demos and demoboards to show various functionality of the product.
• We appreciate the features Consensus has to customize demos in various forms.
• The customer service and post-sales trainings the Consensus team has held for our company have been extremely beneficial. I personally appreciated learning how demos are better received when they're not 'perfect'

Incentivized

• Build out checklists for opps
• record product enhancement request
• tie "activities" to opps

Incentivized

• Sometimes navigation could be clearer
• New users adding to the system to be easier
• more notification when received and read by customers

Incentivized

• integrate seamlessly with SFDC
• tie notes to a specific activity
• user interface and navigation

Incentivized

Videos had been recorded using platforms previously but the distribution of these videos was often uncontrolled and untraceable. Consensus provides a platform where we can control, distribute and track shared content. It also allows us to build up stakeholder maps based on video engagement. The platform provided means we no longer have to choose what communication send out with the video; as the platform manages that aspect.

Incentivized

• I have been able to close deals where offices were not able to join a meeting
• This has been a great resource for saving time on training the team. We dont have to take time out of the day to sit in classes, we can learn as we go

Incentivized

• Ability to report on sales engineering time spent on an opportunity
• enter product enhancement requests based on customer feedback, which saves time by not having to log into Jira
• selecting activities from our calendars and tie to opps is a big time saver

Incentivized