Item: Consensus
Rating: 10
Author: John O'Connor

Overall Satisfaction with Consensus

Use Cases and Deployment Scope

We use Consensus to drive deal cycles. Our Customers have many options and the sooner they can see the value of our product, the easier it is to make a decision with us.

Consensus allows us to serve up curated demos showcasing exactly what our prospects find valuable.

Our Sales team can use the insights from Consensus to better understand what our prospects need to be successful.

Pros and Cons

Pros

Buy behaviour insights
Engaging demo platform
good post-sales service

Cons

Better managed package reporting in Salesforce

Return on Investment

Faster sales cycle
increased revenue

Usability

It is easy to send demoboards or create new demos on the fly. In-app reporting is sometimes hard to grasp.

Our use of Consensus has a focus on automation. In this case, it makes it easy for prospects to understand what our solution can do with minimal effort from our sales team.

Alternatives Considered

Loom

We did not find a similar solution that could provide the prospect experience Consensus provides. We did not seriously evaluate any other platform like we did with Consensus.

Consensus allows your prospects to select their interests and only show them the relevant parts of your product. No other software we evaluated could do it like Consensus.

Key Insights

Do you think Consensus delivers good value for the price?

Yes

Are you happy with Consensus's feature set?

Yes

Did Consensus live up to sales and marketing promises?

Yes

Did implementation of Consensus go as expected?

Yes

Would you buy Consensus again?

Yes

Other Software Used

Chili Piper, Salesloft

Likelihood to Recommend

Consensus is well suited to a business that wants to distinguish itself from its competitor to their prospects. Consensus allows you to showcase the best version of your product to your customers and gives you insight into what your prospects want out of a solution.

Consensus may be less suited a business that has highly customized solutions that don't translate well between customers.

Comments

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