ConstructConnect Insight vs. Raken

I believe ConstructConnect's customer service is non-existence. In my experience, the cloud based software system never seems to be functioning at 100% and is usually a problem, like today. I feel they do a poor job updating projects and providing accurate construction schedule information; Most of it is dates given a inaccurate.

Easy sub-contractor management ability, time tracking, resource planning and the easy tracking of project equipment using Raken is even enjoyable. Team coordination and project comments and recording sharing among the team members, this is a great tool for that.

Incentivized

• I find it amazing how fast results come up when searching on a keyword
• details, details, details.. again, marvelous.
• filters work really well giving highly efficient results pointed at just what you want.
• exporting to pdf with customizable flexibility, very useful giving all the details on a project or firm via attachments to emails.

Incentivized

• Great iPhone application - The application makes reporting and adding photos very easy.
• It's easy to navigate different days and reports. Or to find keywords or subcontractors and when they performed work.

Incentivized

• A comprehensive log of jobs in my area would be nice. We're located in Gainesville FL. There has been 10 jobs this month we're on because of our sub contracts. Not one of them made it on ConstructConnect. How many other jobs am I not seeing?

• Sometimes the app will run slow or crash on the guys in the field. It doesn't happen too often though.
• An easier way to download all project Daily Reports at one time.

Incentivized

They frequently check-in to make sure you are being properly helped and are quick with a response if you need something.

Incentivized

Raken has an excellent support team. Raken are pretty prompt with getting back to you. Raken also has a convenient chat feature on their website. All their support members are friendly and are good at helping you understand and resolve your issues.

Incentivized

We chose ConstructConnect as our main way for finding new and existing construction projects, as it overall had more up-to-date information available. It was also the most user friendly software of its type on the market. Furthermore, they have also been working with us closely to help us tighten our tracking of projects, products, and companies, which saves us a lot of time and money.

Incentivized

Vista is TTI's accounting software program. It is extremely well suited for the construction projects. Team, which is similar to Raken, is more advance however the program is also more expensive.

Incentivized

• Positive: Helps fuel the project pipeline
• Positive: Helps identify key stakeholders
• Negative: Inaccurate schedule information embarrasses me during project qualification process

• Less need to travel to each job site.
• Automated emailed reports to clients reduces the number of meetings/conversations about what is happening on the project.

Incentivized