Likelihood to Recommend I believe ConstructConnect's customer service is non-existence. In my experience, the cloud based software system never seems to be functioning at 100% and is usually a problem, like today. I feel they do a poor job updating projects and providing accurate construction schedule information; Most of it is dates given a inaccurate.
Read full review Sage 100 does what it needs to do for construction project job costing, and we additionally use it to enter payroll. That process is a bit cumbersome, time consuming with the # of employees we have. If the employee timecard was a lot simpler it would speed up the weekly payroll data entry process. As far as on the financial side, no complaints. Our controller seems to be happy with the system. He originally recommended we use it to more of its capacity earlier this year
Read full review Pros I find it amazing how fast results come up when searching on a keyword details, details, details.. again, marvelous. filters work really well giving highly efficient results pointed at just what you want. exporting to pdf with customizable flexibility, very useful giving all the details on a project or firm via attachments to emails. Read full review Sage integrates very well with our field time tracking software called Exaktime. We import the start/end time card data that includes job costs directly to the PR module which greatly reduces the time it takes to process payroll. Sage 100 C payroll calculations and WC/GL overhead calculations are easy to use and understand. The WC/GL overhead calculations are posted to project costs in real-time allowing for accurate total cost reporting of the project. Read full review Cons A comprehensive log of jobs in my area would be nice. We're located in Gainesville FL. There has been 10 jobs this month we're on because of our sub contracts. Not one of them made it on ConstructConnect. How many other jobs am I not seeing? Read full review Making time and material billings easier by complying with my proposal requirements. Reducing the cost of support, since I hardly use it. I don't like the reviews since we do a lot of small projects along with some big ones. Billings or invoices from vendors that have the same amount always trigger a question. Therefore I don't do the reviews anymore. It's so much nothing. Read full review Likelihood to Renew The cost of Sage 100 Contractor software is relatively inexpensive compared to some higher-priced options like Foundation and Microsoft Dynamics GP. But more importantly, the cost of implementing new software is costly. Implementation costs include testing and training. There are also risks involved with switching software such as missing data after conversion. Plus, there are always some unknown downsides to switching that are not apparent until the switch is made such as perceived capabilities that really don't exist. For these reasons, we will likely stay with Sage 100 Contractor for a long time. If we grow (say double) in size, we would consider other options.
Read full review Support Rating They frequently check-in to make sure you are being properly helped and are quick with a response if you need something.
Read full review If we ever have issues with Sage 100, the live chat is an awesome tool. However, most of our live chat inquiries are not because of the issues we have, but more for us to better understand how we are supposed to use the software. Sometimes we ask ourselves "what if we" and if we need guidance, the live chat will provide us with the answers or resources to figure out what we need. They always follow up to ensure the problems we encounter have been fixed. If our issue is an indicator of an upgrade that could be made, Sage 100 C offers a way to submit the idea for review and improvement of the software.
Read full review Alternatives Considered We chose ConstructConnect as our main way for finding new and existing construction projects, as it overall had more up-to-date information available. It was also the most user friendly software of its type on the market. Furthermore, they have also been working with us closely to help us tighten our tracking of projects, products, and companies, which saves us a lot of time and money.
Read full review We are currently looking at
Vista as a replacement Sage 100. The estimating features appear to be exactly what our department is looking for and the accounting staff is very pleased as well. We brought in
Procore about a year ago and are very happy with it. The field staff is really warming up to it and the RFI and other communication is top notch.
Read full review Return on Investment Positive: Helps fuel the project pipeline Positive: Helps identify key stakeholders Negative: Inaccurate schedule information embarrasses me during project qualification process Read full review It has cut down on accounting personnel and made the cost more effective in that department. It allows for more company wide visibility on all jobs. Read full review ScreenShots