What users are saying about

ContactMonkey vs Mailshake

ContactMonkey
3 Ratings
Mailshake
23 Ratings

ContactMonkey

3 Ratings
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Score 6 out of 100

Based on 3 reviews and ratings

Mailshake

23 Ratings
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Score 9.2 out of 100

Based on 23 reviews and ratings

Attribute Ratings

  • ContactMonkey is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

10.0

ContactMonkey

100%
2 Ratings
8.5

Mailshake

85%
8 Ratings

Likelihood to Renew

10.0

ContactMonkey

100%
1 Rating

Mailshake

N/A
0 Ratings

Usability

9.0

ContactMonkey

90%
1 Rating
8.0

Mailshake

80%
1 Rating

Support Rating

9.0

ContactMonkey

90%
2 Ratings
7.8

Mailshake

78%
6 Ratings

Implementation Rating

10.0

ContactMonkey

100%
2 Ratings

Mailshake

N/A
0 Ratings

Likelihood to Recommend

ContactMonkey

If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.

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Dan Sherman | TrustRadius Reviewer
Dan Sherman
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Mailshake

Mailshake is best-suited sales, cold, and leads email outreach, the amount of personalized email you can send is excellent plus the follow-up. The sequence and lead catcher feature will save so much time.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

ContactMonkey

  • Uploads information from business cards to your current contact database through your camera phone
  • Great resource for looking up people before meetings and doing other types of background research
  • Use information found on the internet to fill in information about your contact

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Anonymous | TrustRadius Reviewer
Verified User
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Mailshake

  • It has an email editor which is easy to use.
  • Email sequences are comprehensive in their functionality--all the options you would expect from a cold emailing solution
  • Campaign and List management are also good

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Jessica Otero | TrustRadius Reviewer
Jessica Otero
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Cons

ContactMonkey

  • Salesforce integration seems unnecessary
  • Has refresh issues occasionally
  • Can cause slowing issues for Outlook
  • Doesn't have integration with Outlook.com/Exchange

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Dan Sherman | TrustRadius Reviewer
Dan Sherman
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Mailshake

  • Mailshake works only with Gmail/G Suite accounts.
  • The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this.
  • Missing starts about the total number of opens of an email (it is only tracked once).

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Frank Hunt | TrustRadius Reviewer
Frank Hunt
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Pricing Details

ContactMonkey

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

ContactMonkey Editions & Modules

—
Additional Pricing Details
—

Mailshake

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$50 per month

Mailshake Editions & Modules

Edition
Email Outreach$50.001
Sales Engagement$99.001
  1. per month
Additional Pricing Details
—

Likelihood to Renew

ContactMonkey

ContactMonkey 10.0
Based on 1 answer
Easy to use

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Mailshake

No score
No answers yet
No answers on this topic

Usability

ContactMonkey

ContactMonkey 9.0
Based on 1 answer
Easy for all users.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Mailshake

Mailshake 8.0
Based on 1 answer
I found it pretty good - we were able to put email templates and campaigns together almost immediately. The reason I gave it an 8 is because if you want to edit those templates, the saving and making sure they were part of the campaigns was a little tricky and not intuitive.

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Jessica Otero | TrustRadius Reviewer
Jessica Otero
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Support Rating

ContactMonkey

ContactMonkey 9.0
Based on 2 answers
Easy to contact, quick follow-up/

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Anonymous | TrustRadius Reviewer
Verified User
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Mailshake

Mailshake 7.8
Based on 6 answers
Quick support. They offer very extensive and detailed tutorials on how to use the tool, as well as how to succeed in sending emails the right way. It probably reduces the number of support tickets and general support needs. The videos make it very easy to use their solutions. Great way to educate new clients.

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Anonymous | TrustRadius Reviewer
Verified User
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Implementation Rating

ContactMonkey

ContactMonkey 10.0
Based on 2 answers
It is really easy to integrate with GMail, so just start from there

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Mailshake

No score
No answers yet
No answers on this topic

Alternatives Considered

ContactMonkey

Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.

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Dan Sherman | TrustRadius Reviewer
Dan Sherman
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Mailshake

These tools are undoubtedly reputable products that are used by millions of users. However, for the goal of lead generation by cold emailing, Mailshake shines by its genius approach of highest possible personalization of the messages. We see incredible results with every campaign; literally, multiples more of reply rates than we were able to achieve with the traditional email tools like Mailchimp.

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Michael Brennan | TrustRadius Reviewer
Michael Brennan
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Return on Investment

ContactMonkey

  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.

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Dan Sherman | TrustRadius Reviewer
Dan Sherman
View all 2 answers on this topic

Mailshake

  • Mailshake has made link building outreach less messy and saves time.
  • Fill in the template and prospects and we are good to go!

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Rohit Langde | TrustRadius Reviewer
Rohit Langde
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