What users are saying about
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 3 reviews and ratings
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 23 reviews and ratings
Attribute Ratings
- ContactMonkey is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
10.0
ContactMonkey
100%
2 Ratings
8.5
Mailshake
85%
8 Ratings
Likelihood to Renew
10.0
ContactMonkey
100%
1 Rating
Mailshake
N/A
0 Ratings
Usability
9.0
ContactMonkey
90%
1 Rating
8.0
Mailshake
80%
1 Rating
Support Rating
9.0
ContactMonkey
90%
2 Ratings
7.8
Mailshake
78%
6 Ratings
Implementation Rating
10.0
ContactMonkey
100%
2 Ratings
Mailshake
N/A
0 Ratings
Likelihood to Recommend
ContactMonkey
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
Mailshake
Mailshake is best-suited sales, cold, and leads email outreach, the amount of personalized email you can send is excellent plus the follow-up. The sequence and lead catcher feature will save so much time.

Verified User
Consultant in Marketing
Entertainment Company, 1-10 employeesPros
ContactMonkey
- Uploads information from business cards to your current contact database through your camera phone
- Great resource for looking up people before meetings and doing other types of background research
- Use information found on the internet to fill in information about your contact

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesMailshake
- It has an email editor which is easy to use.
- Email sequences are comprehensive in their functionality--all the options you would expect from a cold emailing solution
- Campaign and List management are also good
Marketing Director
PARIS TechnologiesComputer Software, 11-50 employees
Cons
ContactMonkey
- Salesforce integration seems unnecessary
- Has refresh issues occasionally
- Can cause slowing issues for Outlook
- Doesn't have integration with Outlook.com/Exchange
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
Mailshake
- Mailshake works only with Gmail/G Suite accounts.
- The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this.
- Missing starts about the total number of opens of an email (it is only tracked once).
Business Development Manager
MEDIAPAKT ASMarketing and Advertising, 11-50 employees
Pricing Details
ContactMonkey
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ContactMonkey Editions & Modules
—
Additional Pricing Details
—Mailshake
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$50 per month
Mailshake Editions & Modules
Edition
Email Outreach | $50.001 |
---|---|
Sales Engagement | $99.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
ContactMonkey
ContactMonkey 10.0
Based on 1 answer
Easy to use

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesMailshake
No score
No answers yet
No answers on this topic
Usability
ContactMonkey
ContactMonkey 9.0
Based on 1 answer
Easy for all users.

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesMailshake
Mailshake 8.0
Based on 1 answer
I found it pretty good - we were able to put email templates and campaigns together almost immediately. The reason I gave it an 8 is because if you want to edit those templates, the saving and making sure they were part of the campaigns was a little tricky and not intuitive.
Marketing Director
PARIS TechnologiesComputer Software, 11-50 employees
Support Rating
ContactMonkey
ContactMonkey 9.0
Based on 2 answers
Easy to contact, quick follow-up/

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesMailshake
Mailshake 7.8
Based on 6 answers
Quick support. They offer very extensive and detailed tutorials on how to use the tool, as well as how to succeed in sending emails the right way. It probably reduces the number of support tickets and general support needs. The videos make it very easy to use their solutions. Great way to educate new clients.

Verified User
Director in Marketing
Marketing and Advertising Company, 1-10 employeesImplementation Rating
ContactMonkey
ContactMonkey 10.0
Based on 2 answers
It is really easy to integrate with GMail, so just start from there

Verified User
Analyst in Research & Development
Public Policy Company, 11-50 employeesMailshake
No score
No answers yet
No answers on this topic
Alternatives Considered
ContactMonkey
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
Mailshake
These tools are undoubtedly reputable products that are used by millions of users. However, for the goal of lead generation by cold emailing, Mailshake shines by its genius approach of highest possible personalization of the messages. We see incredible results with every campaign; literally, multiples more of reply rates than we were able to achieve with the traditional email tools like Mailchimp.
Founder
NoradaneMarketing and Advertising, 11-50 employees
Return on Investment
ContactMonkey
- I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
- Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
- My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
Sales Representative
ERP Integrated SolutionsComputer Software, 51-200 employees
Mailshake
- Mailshake has made link building outreach less messy and saves time.
- Fill in the template and prospects and we are good to go!
Marketing Manager
MalwareFoxComputer & Network Security, 11-50 employees