ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.
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Zimbra
Score 6.6 out of 10
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Zimbra is an email and collaboration platform and productivity suite that includes contacts, calendar, tasks, chat and file sharing, plus videoconferencing, document editing, and file storage.
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Pricing
ContactOffice
Zimbra by Synacor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ContactOffice
Zimbra
Free Trial
Yes
Yes
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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More Pricing Information
Community Pulse
ContactOffice
Zimbra by Synacor
Features
ContactOffice
Zimbra by Synacor
Project Management
Comparison of Project Management features of Product A and Product B
ContactOffice
7.8
3 Ratings
1% above category average
Zimbra by Synacor
9.0
6 Ratings
15% above category average
Task Management
8.73 Ratings
9.86 Ratings
Gantt Charts
7.13 Ratings
8.13 Ratings
Scheduling
8.13 Ratings
9.85 Ratings
Workflow Automation
7.12 Ratings
7.23 Ratings
Mobile Access
7.33 Ratings
9.76 Ratings
Search
7.12 Ratings
9.86 Ratings
Visual planning tools
9.01 Ratings
8.53 Ratings
Communication
Comparison of Communication features of Product A and Product B
ContactOffice
7.9
3 Ratings
1% below category average
Zimbra by Synacor
6.6
9 Ratings
19% below category average
Chat
8.73 Ratings
7.07 Ratings
Notifications
8.73 Ratings
5.48 Ratings
Discussions
9.02 Ratings
2.07 Ratings
Surveys
8.62 Ratings
7.72 Ratings
Internal knowledgebase
8.02 Ratings
7.73 Ratings
Integrates with GoToMeeting
7.01 Ratings
7.63 Ratings
Integrates with Gmail and Google Hangouts
6.01 Ratings
8.04 Ratings
Integrates with Outlook
7.01 Ratings
7.53 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
Zimbra is great for an email system for a medium or large organization with appropriate IT staffing. The system is easy to use for end-users, and has a fantastic web interface. Unfortunately, it is overly complex, when considering staffing requirements and price, when compared with Office 365 or Google Apps for smaller organizations. For other education customers, it is hard to compete with Microsoft and Google providing their services for "Free" now though
Zimbra's mobile application leaves much to be desired; it is its weakest point.
This forces the use of third-party applications on smartphones, which only offer a more or less complete integration with the ActiveSync protocol.
Zimbra allows for an on-premise scenario, which is not for everyone, especially considering that the trend nowadays is to outsource email; in any case, it also offers this alternative.
The cost of Zimbra as a SaaS solution comes too close to that of more widely adopted competing options.
Zimbra lacks a robust integrated chat system, which its competitors offer.
The web usability of the solution is adequate, with all functions integrated into a single interface. However, it is important to note that in the desktop environment, it lacks its own application and relies on ActiveSync synchronization with reference solutions like Outlook or Thunderbird. Some features, such as the briefcase, will be excluded. The same happens on smartphones.It is also common for competing solutions to include integrated chat or video call tools, which Zimbra lacks. These shortcomings are among the most frequently requested by users.
Overall, we were satisfied with the implementation. We perhaps should have spent more time consulting with Zimbra or others regarding best practices but as we got to know the system better we were able to make changes relatively easily after the fact.
ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
Zimbra is a significantly cheaper option than one of the Microsoft solutions, such as Exchange. It is able to run in a free environment, as it is in the case of Linux. It offers the advantages of a powerful mail manager, such as indexed searches and the integration of contacts and notes, all in one platform. It is constantly updated and the operation of its connection in mobile equipment is remarkable and very efficient. Additionally, it is able to easily integrate with Outlook solutions with its connector, which brings all the benefits of Zimbra to the user under the interface known as "mail manager." So far, I have been using Zimbra for several years and I have not missed my previous work platforms.
Zimbra is a cheaper email service than other similar platforms and in my point of view offers better features, that's why the company migrated services to this platform several years ago and without a doubt, it has been the best investment.
Zimbra has a more user-friendly interface for employees, this has improved response times to external customers of the company.
The implementation of Zimbra in the company motivated the IT engineering department to make improvements in open source to adapt it to the needs of the company.
