ContactPigeon vs. Lighthouse 360

Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.

Truly love and appreciate the templets that we can use to send out office specific emails - Also the openings on a schedule notifications are great to get the schedule full - we use it daily!

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• Push, Popup & Email Automation
• Support Team
• User Segmentation
• Product Recommendation AI

• templates for email campaigns
• minimal glitches
• good customer service

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• The UI is too complex sometimes (hopefully their support is always there for us!)

• The overall cost for the basic is great, it is all the extras that make it more expensive - we have a few locations so it is not horrible and we use what we pay for to the fullest.
• The only real down fall is the time lapse - it pulls every 30 minutes from the server, I wish it was more real time as sometimes we have an opening that has already been filled and someone still gets a notification of an opening
• We can only text so many words to a patient in response or trying to send a notice - which isn't that big of a downfall.

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I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.

It is honestly the best support team I've ever seen, always ready and willing to help.

[I] haven't used other [products].

Lighthouse does not offer as many features as NexHealth which is why we are making the switch to NexHealth currently. Solutionreach was not as good as Lighthouse.

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Independently Invited by TrustRadius

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• 25% growth in Email orders (YoY).
• Higher open rates up to +46%.

• Keeping our schedule is a huge success
• Keeping our patients informed of our office specifics is another area of success
• Love how easy it is to respond to a patient regarding a text

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info