What users are saying about
5 Ratings
19 Ratings
5 Ratings
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Score 8.6 out of 100
19 Ratings
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Score 7.4 out of 100

Feature Set Ratings

    Email & Online Marketing

    ContactPigeon

    Feature Set Not Supported
    N/A
    6.9

    Omnisend

    69%
    Omnisend ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.1
    71%
    5 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    6.6
    66%
    5 Ratings

    Landing pages

    N/A
    0 Ratings
    6.5
    65%
    3 Ratings

    A/B testing

    N/A
    0 Ratings
    6.6
    66%
    4 Ratings

    Mobile optimization

    N/A
    0 Ratings
    6.5
    65%
    3 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    6.2
    62%
    8 Ratings

    List management

    N/A
    0 Ratings
    7.6
    76%
    5 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Reporting & Analytics

    ContactPigeon

    Feature Set Not Supported
    N/A
    5.9

    Omnisend

    59%
    Omnisend ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    6.1
    61%
    4 Ratings

    Standard reports

    N/A
    0 Ratings
    6.1
    61%
    5 Ratings

    Custom reports

    N/A
    0 Ratings
    5.6
    56%
    2 Ratings

    Pre-Send Testing

    ContactPigeon

    Feature Set Not Supported
    N/A
    6.5

    Omnisend

    65%
    Omnisend ranks higher in 4/4 features

    Link Tracking

    N/A
    0 Ratings
    7.0
    70%
    2 Ratings

    Image Validation

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    Inbox Display

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    Email Previews

    N/A
    0 Ratings
    6.1
    61%
    2 Ratings

    Attribute Ratings

    • ContactPigeon is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.1

    ContactPigeon

    91%
    3 Ratings
    6.6

    Omnisend

    66%
    5 Ratings

    Likelihood to Renew

    9.1

    ContactPigeon

    91%
    1 Rating

    Omnisend

    N/A
    0 Ratings

    Support Rating

    9.1

    ContactPigeon

    91%
    1 Rating

    Omnisend

    N/A
    0 Ratings

    Likelihood to Recommend

    ContactPigeon

    It is a platform with all the requisite features to meet the needs of a complete digital marketing campaign: email marketing with countless automation rules, pop-ups that serve as simple sign-ups or even as cross-sell and up-sell tools, push notifications with ready-made templates for vital functions like browse and cart abandonment, the ability to create offsite landing pages, creation of Facebook ads, and much much more. I really can't think of one scenario in which ContactPigeon won't provide solid solutions.
    Makis Paraskevopoulos | TrustRadius Reviewer

    Omnisend

    It's kind of an automation workflow, but for example you can set up a popup to appear at a specific time on a specific product page and offer the visitor something. The visitor then signs up and then (after you've set up your automation sequence) that visitor gets a specific welcome page based on the popup they signed up through, and then a specific order confirmation email and everything else flows from that specific popup. That's great because it's allowed us to sort of fine-tune our offerings to get our visitors' emails in the first place and offer, for example, someone browsing a product page for 3 minutes something different than someone staying 20 seconds on the homepage and then leaving.
    Lisa Korston | TrustRadius Reviewer

    Pros

    ContactPigeon

    • Customized newsletters with segmentations to target specific customers according to their visits in our website.
    • Landing pages, with [graphics] we create. It creates a special link for every campaign/landing page for use in our advertisements.
    • Pop ups in site. [We] can have pop ups in every page of our site. [We] want [this] in order to inform our customers for extra [discounts] [or] [gifts].
    Anonymous | TrustRadius Reviewer

    Omnisend

    • Provides a campaign booster to improve open and click rates
    • Gathering of post-sale customer feedback
    • Integrated SMS automation
    • Reduces manual tasks by use of pre-built marketing automation workflows.
    Daniel Cooper | TrustRadius Reviewer

    Cons

    ContactPigeon

    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Apostolis Lianos | TrustRadius Reviewer

    Omnisend

    • More options to customize emails.
    • Better customer service.
    • Email scheduling.
    Tatiana Balletti | TrustRadius Reviewer

    Pricing Details

    ContactPigeon

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $198 per month/billed annually

    ContactPigeon Editions & Modules

    Edition
    Standard$198.001
    Pro$385.001
    Enterprise$980.001
    1. per month/billed annually
    Additional Pricing Details

    Omnisend

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required
    $16

    Starting Price

    $0

    Omnisend Editions & Modules

    Edition
    Free plan$0
    Pro plan$59
    Standard plan$16
    1. none
    Additional Pricing Details
    Omnisend offers three pricing plans: Free, Standard and Pro. Using Free plan you'll be able to explore all of Omnisend's features (emails, SMS, push notifications, popups, segmentation, analytics, etc), send up to 500 emails and push notifications, plus 60 SMS per month at no cost. The standard plan starts at $16 per month, you get everything in Free, unlimited web push notifications, a customer success manager and 24/7 support. From $59 per month, you can use Pro plan and send unlimited emails and push notifications, get advanced reporting features, a dedicated Customer Success Manager, and priority 24/7 support. You'll also get free SMS credits equal to the price of your plan.

    Likelihood to Renew

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Makis Paraskevopoulos | TrustRadius Reviewer

    Omnisend

    No score
    No answers yet
    No answers on this topic

    Support Rating

    ContactPigeon

    ContactPigeon 9.1
    Based on 1 answer
    It is honestly the best support team I've ever seen, always ready and willing to help.
    Makis Paraskevopoulos | TrustRadius Reviewer

    Omnisend

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    ContactPigeon

    [I] haven't used other [products].
    Anonymous | TrustRadius Reviewer

    Omnisend

    By far, Omnisend is my preferred mail software. The program has several customizations and options in the free plan that you do not receive on other mail software programs.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    ContactPigeon

    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Apostolis Lianos | TrustRadius Reviewer

    Omnisend

    • Within the first month we has return customers placing larger orders.
    • Very easy for anyone on the team to set up, modify.
    • Reporting for management is easy.
    Anonymous | TrustRadius Reviewer

    Screenshots

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