What users are saying about
6 Ratings
35 Ratings
6 Ratings
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Score 9.1 out of 100
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Feature Set Ratings

    Email & Online Marketing

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.9

    Ortto

    89%
    Ortto ranks higher in 8/8 features

    WYSIWYG email editor

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    Dynamic content

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    A/B testing

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Mobile optimization

    N/A
    0 Ratings
    8.8
    88%
    10 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    9.6
    96%
    21 Ratings

    List management

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Lead Management

    ContactPigeon

    Feature Set Not Supported
    N/A
    9.1

    Ortto

    91%
    Ortto ranks higher in 3/3 features

    Lead nurturing

    N/A
    0 Ratings
    9.8
    98%
    11 Ratings

    Data quality management

    N/A
    0 Ratings
    8.8
    88%
    10 Ratings

    Automated sales alerts and tasks

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    Campaign Management

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.9

    Ortto

    89%
    Ortto ranks higher in 1/1 features

    Event/webinar marketing

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Social Media Marketing

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.9

    Ortto

    89%
    Ortto ranks higher in 1/1 features

    Social profile integration

    N/A
    0 Ratings
    8.9
    89%
    8 Ratings

    Reporting & Analytics

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.8

    Ortto

    88%
    Ortto ranks higher in 2/2 features

    Dashboards

    N/A
    0 Ratings
    8.8
    88%
    12 Ratings

    Standard reports

    N/A
    0 Ratings
    8.8
    88%
    12 Ratings

    Platform & Infrastructure

    ContactPigeon

    Feature Set Not Supported
    N/A
    8.8

    Ortto

    88%
    Ortto ranks higher in 3/3 features

    API

    N/A
    0 Ratings
    8.8
    88%
    8 Ratings

    Customizability

    N/A
    0 Ratings
    8.8
    88%
    9 Ratings

    Integration with Salesforce.com

    N/A
    0 Ratings
    8.8
    88%
    7 Ratings

    Attribute Ratings

    • ContactPigeon is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.7

    ContactPigeon

    97%
    4 Ratings
    8.8

    Ortto

    88%
    12 Ratings

    Likelihood to Renew

    9.1

    ContactPigeon

    91%
    1 Rating

    Ortto

    N/A
    0 Ratings

    Support Rating

    9.1

    ContactPigeon

    91%
    1 Rating

    Ortto

    N/A
    0 Ratings

    Likelihood to Recommend

    ContactPigeon

    Our automations are built differently and using real-time API calls we pass on all the information needed. The cart abandonment and browse abandonment email campaigns are designed based on different travel bundles according to our visitors’ historical data. Likewise, our customer success manager helped up set up on-site count-down pop-ups that highlight the expiration date of specific offers.
    Read full review

    Ortto

    Autopilot has a friendly and bright appeal offering a code-free automation experience that makes it easy to build complex automated workflows. Anyone can start creating workflows using the drag-and-drop builder even without technical knowledge. Teams utilize the notes and graphics feature to collaborate on automation workflows providing a much easier way to understand workflows created by someone else.
    Read full review

    Pros

    ContactPigeon

    • Push, Popup & Email Automation
    • Support Team
    • User Segmentation
    • Product Recommendation AI
    Read full review

    Ortto

    • Very easy to use automation builder with many great options and integrations. Lets us tailor incredibly precise campaigns through use of Autopilot's own features, plus its tight integrations with data from sources like Segment.
    • Easy and powerful email editing and creation built-in. No need for email template coding.
    • Autopilot allows marketers to have full control and implement new web forms to capture leads quickly with its automatic form detection. No need to save custom form data to our own backend saves our development team time.
    Read full review

    Cons

    ContactPigeon

    • The UI is too complex sometimes (hopefully their support is always there for us!)
    Read full review

    Ortto

    • Limited Design Customization: If you're an experienced marketer and are used to the unlimited customization capabilities of larger platforms (or coding your own templates), you might find Autopilot's options to be limiting. It's great for a beginner user who shouldn't be encumbered with those options, but I could see if being frustrating for others.
    Read full review

    Pricing Details

    ContactPigeon

    Starting Price

    $198 per month/billed annually

    Editions & Modules

    ContactPigeon editions and modules pricing
    EditionModules
    Standard$198.001
    Pro$385.002
    Enterprise$980.003

    Footnotes

    1. per month/billed annually
    2. per month/billed annually
    3. per month/billed annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    Ortto

    Starting Price

    $29 per month

    Editions & Modules

    Ortto editions and modules pricing
    EditionModules
    Professional991
    Campaign292
    Business2993
    CustomRequest by quote4
    Free05

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    ContactPigeon

    I am absolutely happy with their services. For any problem or idea that arises, the support team is there to provide solutions, advise, and even write code for the website.
    Read full review

    Ortto

    No answers on this topic

    Support Rating

    ContactPigeon

    It is honestly the best support team I've ever seen, always ready and willing to help.
    Read full review

    Ortto

    No answers on this topic

    Alternatives Considered

    ContactPigeon

    [I] haven't used other [products].
    Read full review

    Ortto

    How would I say this, for me Autopilot is a whole other tool then the other MA tools I use. Most other MA tools focus on a lot of options and things you can do with it. But Autopilot seems to mainly focus on the visual builder to make automations, and they do that really well! The other tools are also great but more a "complete package solution" with a lot of options. And that can be overwhelming. So if you want a great easy-to-use workflow/automation builder and less of all the other options Autopilot is a great start.
    Read full review

    Return on Investment

    ContactPigeon

    • 25% growth in Email orders (YoY).
    • Higher open rates up to +46%.
    Read full review

    Ortto

    • Not sure. I cannot put a $ on it for ROI as I was the administrator and not part of the team that procured it. Time-wise I would say I spent less time using it than I previously had used in CloudPortal Services Manager.
    Read full review

    Screenshots

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