Contactually CRM (discontinued) vs. Simpro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Contactually CRM (discontinued)
Score 8.0 out of 10
N/A
Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.
$69
per month
Simpro
Score 7.6 out of 10
N/A
Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A
Pricing
Contactually CRM (discontinued)Simpro
Editions & Modules
Professional
$69.00
per month
Accelerator
$119.00
per month
No answers on this topic
Offerings
Pricing Offerings
Contactually CRM (discontinued)Simpro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Contactually CRM (discontinued)Simpro
Top Pros
Top Cons
Features
Contactually CRM (discontinued)Simpro
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Contactually CRM (discontinued)
9.2
3 Ratings
18% above category average
Simpro
-
Ratings
Customer data management / contact management9.93 Ratings00 Ratings
Workflow management9.63 Ratings00 Ratings
Territory management9.01 Ratings00 Ratings
Opportunity management9.42 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.93 Ratings00 Ratings
Contract management6.01 Ratings00 Ratings
Interaction tracking9.93 Ratings00 Ratings
Channel / partner relationship management9.92 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Contactually CRM (discontinued)
9.1
3 Ratings
19% above category average
Simpro
-
Ratings
Case management9.73 Ratings00 Ratings
Call center management8.02 Ratings00 Ratings
Help desk management9.73 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Contactually CRM (discontinued)
9.7
3 Ratings
25% above category average
Simpro
-
Ratings
Lead management9.93 Ratings00 Ratings
Email marketing9.63 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Simpro
-
Ratings
Task management7.02 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
9% below category average
Simpro
-
Ratings
Pipeline visualization7.02 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Contactually CRM (discontinued)
7.0
2 Ratings
8% below category average
Simpro
-
Ratings
Custom fields7.02 Ratings00 Ratings
Custom objects7.01 Ratings00 Ratings
Scripting environment7.02 Ratings00 Ratings
API for custom integration7.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Contactually CRM (discontinued)
7.5
2 Ratings
11% below category average
Simpro
-
Ratings
Single sign-on capability9.02 Ratings00 Ratings
Role-based user permissions6.01 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Contactually CRM (discontinued)
8.4
3 Ratings
14% above category average
Simpro
-
Ratings
Social data9.92 Ratings00 Ratings
Social engagement7.02 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Contactually CRM (discontinued)
9.9
3 Ratings
32% above category average
Simpro
-
Ratings
Marketing automation9.93 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Contactually CRM (discontinued)
9.4
3 Ratings
23% above category average
Simpro
-
Ratings
Mobile access9.43 Ratings00 Ratings
Best Alternatives
Contactually CRM (discontinued)Simpro
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Method:CRM
Method:CRM
Score 9.7 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Jotform
Jotform
Score 8.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Contactually CRM (discontinued)Simpro
Likelihood to Recommend
9.0
(4 ratings)
8.2
(6 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Contactually CRM (discontinued)Simpro
Likelihood to Recommend
Discontinued Products
Contactually is a very powerful CRM, even though it is extremely simple to use. It is very intuitive and fun to use! Their templates for nurturing and follow-up are phenomenal, so if you have a sales cycle, this is the tool for you. I even use it to keep track of family and acquaintances' interactions, as Contactually can alert me when it's been 30 days since the last time I talked to person A. The only reason I don't give it a 10 is because price has been going up in recent years.
Read full review
Simpro Software
Very convenient to manage jobs, quotes, and clients' profiles. There is a home for improvement for project management. So far, I am not really happy with the Gantt chart feature, it is not very customizable and we end up with another system for that. It would be also great if there was a project management dashboard where we could have an overview of the most critical projects and their status.
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Pros
Discontinued Products
  • Syncing to email
  • Design and interface
  • Support team
Read full review
Simpro Software
  • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
  • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
Read full review
Cons
Discontinued Products
  • Social tracking is really only through Twitter so though you can add LinkedIn, G+, and even AngelList social profiles, you don't get users' social posts from those
  • The feature that highlights opportunities to stay connected with "important" contacts COULD be incredible but it only reports to you when those users have birthdays or they tweet @ you. Rather worthless in that regard. Would be nice if Important contacts showed every time those people posted something on social media.
  • Becomes laborious when you have thousands of contacts and need to organize them and indicate their level of importance.
  • Time since last contacted only tracks email. You can't manually indicate that you've contacted them, it doesn't track your calendar to know if you had a meeting
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Simpro Software
  • Converting quotes into projects.
  • Managing a project in an easy way and managing the labour for a job.
  • having the flexibility to manage labour days and not in just hours.
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Likelihood to Renew
Discontinued Products
Just doesn't provide the sophistication that I seek. It's a simple solution with some innovation automation relatively speaking, but ideal for individuals and small businesses with basic CRM needs.
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Simpro Software
No answers on this topic
Support Rating
Discontinued Products
No answers on this topic
Simpro Software
It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
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Alternatives Considered
Discontinued Products
It seemed to have everything that I wanted and wasn't too expensive.
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Simpro Software
Motorcentral, a software that is part of Trade Me and helps car dealer to manage their stock. Based on my experience, simPRO has way more features and better customer service. Motorcentral doesn't have help to keep most tasks under one system, the only real advantage is that they integrate with the car dealer website so that the stock is always up to date.
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Return on Investment
Discontinued Products
  • It's had a very positive impact in building and maintaining my relationships. The ROI has been positive as an affordable and user-friendly CRM.
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Simpro Software
  • Increased team collaboration.
  • Increased inventory awareness.
  • Decreased down time between jobs.
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ScreenShots