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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contentful

    Score7.6 out of 10
    N/AContentful is a cloud based CMS solution that provides the ability to manage content across multiple platforms.The editing interface allows for managing content interactively and provides developers the ability to deliver the content with the programming language and template framework of their choice.

    $0

    HCL Digital Experience

    Score9.9 out of 10
    N/AHCL Digital Experience is based on the former IBM Web Content Manager and IBM WebSphere Portal products, acquired by HCL Technologies from IBM in late 2018. The product allows the user to create, manage and deliver engaging omnichannel digital experiences to audiences with responsive content, targeted offers, seamlessly integrated applications and consistent branding across channels (web, mobile, and hybrid mobile/web applications and more).N/A
    Pricing
    ContentfulHCL Digital Experience
    Editions & Modules
    Lite
    $300
    per month
    Community
    Free
    Enterprise
    Custom
    No answers on this topic
    Offerings
    Pricing Offerings
    ContentfulHCL Digital Experience
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ContentfulHCL Digital Experience
    Considered Both Products
    Contentful
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    ContentfulHCL Digital Experience
    Security
    Comparison of Security features of Contentful and HCL Digital Experience
    Feature
    Contentful
    8.5
    10 Ratings
    3% above category average
    HCL Digital Experience
    5.0
    5 Ratings
    47% below category average
    Role-based user permissions8.510 Ratings5.05 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Contentful and HCL Digital Experience
    Feature
    Contentful
    9.5
    12 Ratings
    20% above category average
    HCL Digital Experience
    4.1
    5 Ratings
    64% below category average
    API9.311 Ratings4.14 Ratings
    Internationalization / multi-language9.79 Ratings4.15 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Contentful and HCL Digital Experience
    Feature
    Contentful
    7.8
    13 Ratings
    1% below category average
    HCL Digital Experience
    2.9
    5 Ratings
    84% below category average
    WYSIWYG editor7.34 Ratings7.04 Ratings
    Code quality / cleanliness9.58 Ratings3.15 Ratings
    Admin section9.311 Ratings3.15 Ratings
    Page templates7.64 Ratings1.15 Ratings
    Library of website themes7.52 Ratings1.15 Ratings
    Mobile optimization / responsive design4.57 Ratings4.04 Ratings
    Publishing workflow9.312 Ratings1.14 Ratings
    Form generator7.01 Ratings3.02 Ratings
    Web Content Management
    Comparison of Web Content Management features of Contentful and HCL Digital Experience
    Feature
    Contentful
    9.4
    12 Ratings
    22% above category average
    HCL Digital Experience
    1.9
    5 Ratings
    111% below category average
    Content taxonomy10.011 Ratings1.15 Ratings
    SEO support10.09 Ratings2.15 Ratings
    Bulk management9.08 Ratings2.13 Ratings
    Availability / breadth of extensions9.08 Ratings2.14 Ratings
    Community / comment management9.01 Ratings2.13 Ratings
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    ContentfulHCL Digital Experience
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    Umbraco CMS
    Score7 out of 10
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    Score6.8 out of 10
    Medium-sized Companies
    Square Online
    Score7.7 out of 10
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
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    User Ratings
    ContentfulHCL Digital Experience
    Likelihood to Recommend
    8.3
    (13 ratings)
    9.0
    (11 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.7
    (6 ratings)
    Usability
    9.0
    (3 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ContentfulHCL Digital Experience
    Likelihood to Recommend
    Contentful
    It's a great all rounder for content projects. It's easy in the basics and powerful in the complex, data heavy scenarios. Extending the platform is straightforward and the SDK gives you everything you need. If you have many many varying content types , it gets expensive and perhaps not the best choice .
    Incentivized
    Read full review
    HCLSoftware
    HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.
    Incentivized
    Read full review
    Pros
    Contentful
    • Flexible. This CMS can be easily extended and provide access to dynamic content
    • Simple. The WYSWG is very easy to work with and identifying pages and content in the system is fairly easy
    • Clean Interface. The interface is clean and uncluttered keeping focus on the content and not other factors.
    Incentivized
    Read full review
    HCLSoftware
    • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
    • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
    • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
    • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
    • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
    • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
    Incentivized
    Read full review
    Cons
    Contentful
    • Contentful uses "references" to allow you to build very modular content. If I have a "slider" content type, I can create a "slide" content type which references a "button" content type, and so forth. This works well, but I occasionally wish there was a better solution for one-off content, like a settings page. Currently, this is done for creating an entire content type called "settings" with a single entry. Not a big deal, but not ideal, either.
    • There are a few quirks with GatsbyJS integration, etc, but these issues are being fixed and improved upon very quickly.
    • A minor gripe, but Contentful does not have a way to organize fields within an entry. Entries with many fields are somewhat tiresome to scroll through.
    Incentivized
    Read full review
    HCLSoftware
    • IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
    • Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
    • Should further optimize and enhance content personalization features.
    Incentivized
    Read full review
    Likelihood to Renew
    Contentful
    No answers on this topic
    HCLSoftware
    IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
    Read full review
    Usability
    Contentful
    It is a very easy to use and configure application. I find that it is on the user to manage the content after the models have been created, yet I still do not encounter issues finding or creating new components for our site. It is easy to set up and easy to navigate.
    Incentivized
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    HCLSoftware
    New versions has increased user experience facilitating usability.
    Read full review
    Support Rating
    Contentful
    No answers on this topic
    HCLSoftware
    We had some issues related with performing and the support was suitable and sucessful.
    Read full review
    Implementation Rating
    Contentful
    No answers on this topic
    HCLSoftware
    Implementation was successful due to Websphere application server used.
    Read full review
    Alternatives Considered
    Contentful
    Easy to use and much more organized as a single platform versus multi. The layout is clean and easy to read and we don’t have to worry about certain users safe guarding data or content then losing it when they leave the company. It’s a one stop shop for imagery
    Incentivized
    Read full review
    HCLSoftware
    Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
    Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCM Liveray can compete WCM 7 concerning the : ¤ specific development ¤ security ¤ responsive
    Read full review
    Return on Investment
    Contentful
    • Contentful has saved us valuable development time that was previously spent doing deploys for minor content updates.
    • Contentful has helped us maintain consistent documentation, reducing time needed to review for consistency.
    • Can't say we've really experienced any negative ROI impacts from using Contentful, but we've run into some limitations in adding too many content models and the next pricing tier is substantially more expensive.
    Incentivized
    Read full review
    HCLSoftware
    • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
    • Positive: Easy customization
    • Negative: Architecture limited to cloud solutions
    • WCM is an old product and needs an update
    • Blog, and community are not integrated in Digital Manager for discussion
    • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
    Incentivized
    Read full review
    ScreenShots

    Contentful Screenshots

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