What users are saying about
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 27 reviews and ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 34 reviews and ratings
Feature Set Ratings
Security

9.0
Contentful
90%
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Feature Set Not Supported
N/A
Contentful ranks higher in 1/1 features
Contentful ranks higher in 1/1 features
Role-based user permissions

9.0
90%
5 Ratings
N/A
0 Ratings
Platform & Infrastructure

7.7
Contentful
77%
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Feature Set Not Supported
N/A
Contentful ranks higher in 2/2 features
Contentful ranks higher in 2/2 features
API

7.0
70%
5 Ratings
N/A
0 Ratings
Internationalization / multi-language

8.5
85%
3 Ratings
N/A
0 Ratings
Web Content Creation

7.2
Contentful
72%
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Feature Set Not Supported
N/A
Contentful ranks higher in 8/8 features
Contentful ranks higher in 8/8 features
WYSIWYG editor

7.3
73%
4 Ratings
N/A
0 Ratings
Code quality / cleanliness

9.0
90%
4 Ratings
N/A
0 Ratings
Admin section

8.0
80%
6 Ratings
N/A
0 Ratings
Page templates

7.6
76%
4 Ratings
N/A
0 Ratings
Library of website themes

7.5
75%
2 Ratings
N/A
0 Ratings
Mobile optimization / responsive design

7.2
72%
2 Ratings
N/A
0 Ratings
Publishing workflow

4.0
40%
6 Ratings
N/A
0 Ratings
Form generator

7.0
70%
1 Rating
N/A
0 Ratings
Web Content Management

6.9
Contentful
69%
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Feature Set Not Supported
N/A
Contentful ranks higher in 5/5 features
Contentful ranks higher in 5/5 features
Content taxonomy

6.0
60%
5 Ratings
N/A
0 Ratings
SEO support

8.1
81%
4 Ratings
N/A
0 Ratings
Bulk management

7.5
75%
2 Ratings
N/A
0 Ratings
Availability / breadth of extensions

4.1
41%
4 Ratings
N/A
0 Ratings
Community / comment management

9.0
90%
1 Rating
N/A
0 Ratings
Attribute Ratings
- HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.0
Contentful
80%
7 Ratings
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
90%
11 Ratings
Likelihood to Renew

Contentful
N/A
0 Ratings
5.7
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
57%
6 Ratings
Usability

Contentful
N/A
0 Ratings
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
90%
2 Ratings
Support Rating

Contentful
N/A
0 Ratings
7.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
70%
2 Ratings
Implementation Rating

Contentful
N/A
0 Ratings
7.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
70%
2 Ratings
Product Scalability

Contentful
N/A
0 Ratings
9.0
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
90%
1 Rating
Likelihood to Recommend
Contentful
Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].
Web Marketing Manager
Lively, Inc.Financial Services, 51-200 employees
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.

Verified User
Strategist in Information Technology
Electrical & Electronic Manufacturing Company, 10,001+ employeesPros
Contentful
- Clean, modern interface (not clunky and outdated, like WordPress)
- High degree of flexibility (I can structure data any way my clients need)
- Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
Digital Strategist
Sherpa Design Co.Design, 1-10 employees
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
- With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
- Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
- IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
- IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
- IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
- Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
Technology Specialist
CognizantInformation Technology and Services, 10,001+ employees
Cons
Contentful
- The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
- The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
- It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
Lead Developer
SaaSquatchMarketing and Advertising, 11-50 employees
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
- IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
- Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
- Should further optimize and enhance content personalization features.

Verified User
Consultant in Information Technology
Information Technology and Services Company, 10,001+ employeesPricing Details
Contentful
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0
Contentful Editions & Modules
Edition
Community | Free |
---|---|
Team | 489/month |
Enterprise | Custom |
- none
Additional Pricing Details
—HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Contentful
No score
No answers yet
No answers on this topic
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 5.7
Based on 6 answers
IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
IBM WCM Developer/ team Leader
Inspire JordanComputer Software, 11-50 employees
Usability
Contentful
No score
No answers yet
No answers on this topic
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 9.0
Based on 2 answers
New versions has increased user experience facilitating usability.
IT Project Manager
VASSInformation Technology and Services, 501-1000 employees
Support Rating
Contentful
No score
No answers yet
No answers on this topic
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 2 answers
We had some issues related with performing and the support was suitable and sucessful.
IT Project Manager
VASSInformation Technology and Services, 501-1000 employees
Implementation Rating
Contentful
No score
No answers yet
No answers on this topic
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
Based on 2 answers
Implementation was successful due to Websphere application server used.
IT Project Manager
VASSInformation Technology and Services, 501-1000 employees
Alternatives Considered
Contentful
Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
SEO Specialist
BambooHRComputer Software, 201-500 employees
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCMLiveray can compete WCM 7 concerning the :¤ specific development¤ security¤ responsive
Développeur WEB
OSIATISInformation Technology and Services, 1001-5000 employees
Return on Investment
Contentful
- Positive: faster changes and new associates can easily navigate without prior training/knowledge of CMS to make content updates
- Negative: Our website manager/provider can keep certain abilities (like changing specific images) so they can charge a fee for making the change
Marketing Coordinator for FirstService Realty NYC
FirstService Residential New YorkReal Estate, 10,001+ employees
HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)
- Negative: Very complex architecture for on-premise deployments (too many servers to installed)
- Positive: Easy customization
- Negative: Architecture limited to cloud solutions
- WCM is an old product and needs an update
- Blog, and community are not integrated in Digital Manager for discussion
- Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
Responsable Technique IT
PIXELIXIRGovernment Administration, 201-500 employees