27 Ratings
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Score 8.1 out of 100
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Feature Set Ratings

    Security

    9.0

    Contentful

    90%

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    5 Ratings
    N/A
    0 Ratings

    Platform & Infrastructure

    7.7

    Contentful

    77%

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 2/2 features

    API

    7.0
    70%
    5 Ratings
    N/A
    0 Ratings

    Internationalization / multi-language

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Web Content Creation

    7.2

    Contentful

    72%

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 8/8 features

    WYSIWYG editor

    7.3
    73%
    4 Ratings
    N/A
    0 Ratings

    Code quality / cleanliness

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Admin section

    8.0
    80%
    6 Ratings
    N/A
    0 Ratings

    Page templates

    7.6
    76%
    4 Ratings
    N/A
    0 Ratings

    Library of website themes

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Mobile optimization / responsive design

    7.2
    72%
    2 Ratings
    N/A
    0 Ratings

    Publishing workflow

    4.0
    40%
    6 Ratings
    N/A
    0 Ratings

    Form generator

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Web Content Management

    6.9

    Contentful

    69%

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    Feature Set Not Supported
    N/A
    Contentful ranks higher in 5/5 features

    Content taxonomy

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    SEO support

    8.1
    81%
    4 Ratings
    N/A
    0 Ratings

    Bulk management

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Availability / breadth of extensions

    4.1
    41%
    4 Ratings
    N/A
    0 Ratings

    Community / comment management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Contentful

    80%
    7 Ratings
    9.0

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    90%
    11 Ratings

    Likelihood to Renew

    Contentful

    N/A
    0 Ratings
    5.7

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    57%
    6 Ratings

    Usability

    Contentful

    N/A
    0 Ratings
    9.0

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    90%
    2 Ratings

    Support Rating

    Contentful

    N/A
    0 Ratings
    7.0

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    70%
    2 Ratings

    Implementation Rating

    Contentful

    N/A
    0 Ratings
    7.0

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    70%
    2 Ratings

    Product Scalability

    Contentful

    N/A
    0 Ratings
    9.0

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    90%
    1 Rating

    Likelihood to Recommend

    Contentful

    Contentful is well suited for folks who want a simple, clean, easy-to-use interface for a JAVASCRIPT website. If you do not want a javascript website you should look [elsewhere].
    Jennifer Garcia | TrustRadius Reviewer

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    HCL DX does really well at managing and maintaining the site. It allows the business to basically maintain the site while IT spent time developing new and enhanced functions. The main issue I currently have with HCL DX is not directly with the product but it does play a role. It is difficult finding skilled resources to support HCL DX in my experience.
    Anonymous | TrustRadius Reviewer

    Pros

    Contentful

    • Clean, modern interface (not clunky and outdated, like WordPress)
    • High degree of flexibility (I can structure data any way my clients need)
    • Enables headless frontend (i.e. I can build any frontend I want without having to change my CMS)
    Andrew Folts | TrustRadius Reviewer

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    • With Version 8.5, IBM Web Content Manager introduced in place editing capabilities which allow authors to make content edits on sections of the page instead of going to the content itself. This feature allows authors to make changes in context of the page and preview changes within the actual look and feel of a live page.
    • Projects provide a collaborative atmosphere for the author community so that authors can interact and work as a team to manage inter-dependent content changes under one project and publish all changes at once, instead of working separately on individual content changes. This brings awareness across authors in an organization and easy knowledge share.
    • IBM Digital Data Connector is a cool feature that allows [users] to integrate external content sources onto the portal using IBM Web Content Manager presentation components. This allows UI/UX designers to present integrated external data in any manner they want, manage UI changes with an underlying approval process and leverage syndication to push changes live immediately.
    • IBM Web Content Manager offers a targeted content feature that allows business users to deliver personalized content to customers based on customer demographic information, browsing history and other transaction related information. Any rules created follow the publishing process thereby making it just a configurable item resulting in less turn around to turn on the feature on a website.
    • IBM Web Content Manager offers 'multi lingual solution' out of the box which allows content creation for almost all popular languages.
    • Syndication feature has improved a lot and it now provides a detailed views comprising of 'failed items', 'items that have syndicated successfully, 'items in queue'. Failed items view provides detailed and clear cut information of what resulted in failure helping IT to troubleshoot problems easily.
    Sowmyamaruthi Lattala | TrustRadius Reviewer

    Cons

    Contentful

    • The new Contentful "branches" feature looked promising (it appears to mirror a git-like repository) but it requires the CLI, which isn't necessarily practical for teams that aren't current CLI users. It would be nice if the management of this feature were available via the UI (without that it causes more confusion than anything).
    • The Contentful data modeling method makes for a bit of an awkward SDK developer experience in some strongly typed languages like Java. Most things that you might need can be accomplished, but it feels like the experience could be smoother.
    • It would be nice if there were a way to migrate data between spaces (e.g. from your staging space to production).
    Eric Mason | TrustRadius Reviewer

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    • IBM Web Content Manager should provide some easily usable connectors through a GUI to connect to bring content from custom data sources including connecting to Salesforce and custom databases.
    • Should further optimize and enhance creation of rich and responsive content driven UIs on various digital channels.
    • Should further optimize and enhance content personalization features.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Contentful

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0

    Contentful Editions & Modules

    Edition
    CommunityFree
    Team489/month
    EnterpriseCustom
    1. none
    Additional Pricing Details

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Contentful

    No score
    No answers yet
    No answers on this topic

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 5.7
    Based on 6 answers
    IBM products always moves forward to adapt to new requirements and technologies. I have used versions 6, 6.1, 7 and 8 of IBM WCM, and I know IBM is ready to revamp the tool based on emerging needs, and still provide the capabilities to migrate your old system to the newer versions.
    Arwa Nababteh | TrustRadius Reviewer

    Usability

    Contentful

    No score
    No answers yet
    No answers on this topic

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 9.0
    Based on 2 answers
    New versions has increased user experience facilitating usability.
    Alvaro Pariente Alonso | TrustRadius Reviewer

    Support Rating

    Contentful

    No score
    No answers yet
    No answers on this topic

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
    Based on 2 answers
    We had some issues related with performing and the support was suitable and sucessful.
    Alvaro Pariente Alonso | TrustRadius Reviewer

    Implementation Rating

    Contentful

    No score
    No answers yet
    No answers on this topic

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager) 7.0
    Based on 2 answers
    Implementation was successful due to Websphere application server used.
    Alvaro Pariente Alonso | TrustRadius Reviewer

    Alternatives Considered

    Contentful

    Contentful offers a great deal of features for a relatively low price. This is what ended up persuading us to purchase it. We also gathered that this was one of the more well-rated products out there, which was encouraging. It definitely stacks up well against its competitors.
    Nathan Richardson | TrustRadius Reviewer

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    Magento and Prestashop are E-commerce CMS platforms. They are used in a different scale of application than WCM.
    Concerning Joomla, it's a useful CMS forsmaller website. Once again this is an other scale of application than WCMLiveray can compete WCM 7 concerning the :¤ specific development¤ security¤ responsive
    Julien Diet | TrustRadius Reviewer

    Return on Investment

    Contentful

    • Positive: faster changes and new associates can easily navigate without prior training/knowledge of CMS to make content updates
    • Negative: Our website manager/provider can keep certain abilities (like changing specific images) so they can charge a fee for making the change
    Nathaly Sierra | TrustRadius Reviewer

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

    • Negative: Very complex architecture for on-premise deployments (too many servers to installed)
    • Positive: Easy customization
    • Negative: Architecture limited to cloud solutions
    • WCM is an old product and needs an update
    • Blog, and community are not integrated in Digital Manager for discussion
    • Templates are not available to integrate basic services (FileNet, more complex BPM , e-commerce)
    Jean-Luc Taillandier | TrustRadius Reviewer

    Screenshots

    HCL Digital Experience (formerly IBM WebSphere Portal & Web Content Manager)

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