What users are saying about
28 Ratings
5 Ratings
28 Ratings
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Score 6.9 out of 100
5 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Contently

It's helpful for top of marketing funnel writing that we can sometimes lose sight of because we are so ingrained in the product day to day. Contently is also helpful for long written pieces and ebooks that will take a significant amount of employee time to put together.I avoid using Contently for mid to bottom funnel marketing writing because my team will often have greater insight into the product function or use-case or product release, making them more adroit to the tone of the written piece and able to produce the content quickly.
Alexander deLong | TrustRadius Reviewer

WorkMarket

In a pinch to cover a site a distance away, is it a simple service ticket such as reboot a station or test for dial tone? These type of tickets are well suited, also items such as large retail chain service tickets that fall in the low-tech/no-brainer category. The best advice I can give is, always realize and view the ticket as the tech. Meaning ensure all the necessary info is included especially multiple support sources and correct on-site contact information. Be clear what the scope is and don't use excessive acronyms especially if they are industry-specific. NSA MPOE- fine, however, TTU and HCL are ambiguous. Yes this is about software but you are only going to get out of the platform what you put in. The software supports your bookkeeping and management but it is a service and the key to this software's value is in its end result and the final product as shown or sold to your client or organization --this is why I am indepth about its human interface or human segment-ie the technicians("resources" as their called on the platform).I will say the software side of the product, the ability to track work, the financial accounting and the interface are all pretty good. The product has unlimited potential and I was its cheerleader for the first few years. However over time with broken promises as to issues we encountered and policies that leave many to feel as if the companies owners could not give a single rats### as to their effects on the people that rely on the service has left a truly sour taste in my mouth. While outages and data loss have been very minimal the times it has occurred it was a nightmare to get them to own up to their errors and no and I mean NO effort was made to notify or to mediate the issue on their side. It was literally wait two days and now its back but without allot of data feel free to use it we wont acknowledge anything happened. I was left dumbfounded and amazed. Their policies of shielding clients from resources efforts to collect on funds due is nearly criminal and I would venture will cause them some issue in the future. Personally it spoke to the lack of morality with the powers that be --This has been the primary reason we stopped using the platform as it facilitates immoral financial loss against those who are in dire financial straights to start with-- Most IT freelancers are filling a void between jobs or trying to cover expenses that were unexpected, They are in no position then to encounter non-payment and when they turn to the service that is the payee of record be stonewalled by the platform they had entrusted. This is not only our experience but was well documented in the forums as a regular occurrence.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Content Creation

Contently
9.5
WorkMarket
Ideation
Contently
9.7
WorkMarket
Approval workflows
Contently
9.8
WorkMarket
Content collaboration
Contently
9.9
WorkMarket
Content calendar
Contently
8.0
WorkMarket
Network for content licensing/production
Contently
10.0
WorkMarket

Content Publishing

Contently
5.7
WorkMarket
Content hub
Contently
5.2
WorkMarket
Forms / Gated content
Contently
8.0
WorkMarket
Embedded CTAs
Contently
9.0
WorkMarket
Content distribution
Contently
2.1
WorkMarket
Content promotion
Contently
2.1
WorkMarket
Content automation
Contently
8.0
WorkMarket

Content Reporting & Analytics

Contently
8.0
WorkMarket
Audience profiling and targeting
Contently
9.0
WorkMarket
Closed-loop tracking and reporting
Contently
8.0
WorkMarket
Content performance analytics
Contently
7.0
WorkMarket
Campaign optimization dashboard
Contently
7.0
WorkMarket
Competitive analytics
Contently
9.0
WorkMarket

Pros

Contently

  • Consolidating my work in one place to make my work life easier
  • Contently is unique from other content marketing organizational tools in one key way. It hands you a network of freelance professionals eager for delegated work.
  • You can search through a database of professionals to find the perfect person for your given project. Find individuals in your budget offering the exact skills and experience you need.
Anonymous | TrustRadius Reviewer

WorkMarket

  • Buyer covers the fees.
  • It was one of the first job platforms I used.
  • After a job is complete and paid, transfer of funds is usually next business day.
Robert Williams | TrustRadius Reviewer

Cons

Contently

  • I have been using it for 3.5 years, and have had no response from potential clients.
  • The portfolio section is pretty easy to use, but I don't love the format.
  • Since I'm not a client, I don't know just how easy it is for them to find new freelancers or how often it is actually used.
  • Probably more suited for some types/concentrations of freelance writers, like finance, tech, or healthcare.
Kristi Porter | TrustRadius Reviewer

WorkMarket

  • Should be able to dispute inaccuracies on closed out work orders.
  • When a provider is slow to pay or does not pay within the agreed upon approval time, there should be an automatic approval or a dispute process in place.
  • Presently no formal online dispute process in place.
Gregory Scott | TrustRadius Reviewer

Support Rating

Contently

Contently 10.0
Based on 1 answer
I'm giving them a 10, but honestly, I've never reached out to them. I do see them putting out regular content on social media, so they might be responsive to questions there as well as regular customer support. In their posts and communication, they do seem to value their community, so hopefully, they have good customer support. And I've seen them asking for pitches from their community to publish well-paid articles during this stressful coronavirus time, and I really appreciate that.
Kristi Porter | TrustRadius Reviewer

WorkMarket

WorkMarket 1.0
Based on 1 answer
If I could drag that slider to a negative number it would be more accurate. There are several canned responses that all resources receive when contacting WM support that you are assured will leave you feeling crushed, disheartened and even as if you are dealing with a Bot. The responses to posts in the support forum were so egregious that unrelated parties would read the posts and feel compelled to chide the WM support rep for inhuman indifference that sickened them. The support by management to its users is comical at best and nearly criminal at worst. This is justified by their very upfront belief that WM is only software and nothing more. Its some misguided attempt to take a company to a purely 1 and 0 mentality that is backfiring on a massive scale. This will likely become the story of legend in business schools worldwide as its a thinking I have seen no other corporation embody so single mindedly that they refuse to view its carnage in its wake.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Contently

Contently's sweet spot is their network of writers. I have tried a few other platforms but saw much lower writing quality. The tool is handy, especially if you produce multiple pieces of content every week
Ben Plomion | TrustRadius Reviewer

WorkMarket

Recently, I get most of my sub work through Field Nation. OnForce offers the best mobile platform. FieldSolutions, I think, is out of business. I like using WM only so I don't lose the pay based on the fees.
Robert Williams | TrustRadius Reviewer

Return on Investment

Contently

  • Contently contributors have produced some great inbound marking posts and creative materials saving our marketing team significant time allowing them to focus on more strategic plans for the business.
  • The amount of time Contently has saved our internal creative writing staff has more than paid for itself!
Alexander deLong | TrustRadius Reviewer

WorkMarket

  • No direct expenses involved in order to receive and perform work through Work Market. ROI is 100%.
Gregory Scott | TrustRadius Reviewer

Pricing Details

Contently

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WorkMarket

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Contently
5.4
WorkMarket
5.0

Support Rating

Contently
10.0
WorkMarket
1.0

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