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Contentsquare, now with Hotjar vs. Load Focus vs. OpenText LoadRunner Professional

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Contentsquare

    Score7.5 out of 10
    N/AContentsquare is an enterprise experience intelligence and Digital Analytics platform designed to track, visualize, and optimize user journeys across websites and mobile applications. The platform captures digital interaction telemetry—such as clicks, scrolls, hovers, and page drop-offs—without manual event tagging to power Web Analytics, session replays, funnel visualization, and experience monitoring.N/A

    Load Focus

    N/AN/ALoad Focus is a cloud testing tool designed to run performance tests and load tests for Web Applications, Websites and API Endpoints with thousands of concurrent users from any world location.

    $69

    per month

    LoadRunner Professional

    Score8.6 out of 10
    N/AA solution simplifies performance load testing for colocated teams. With project-based capabilities, so teams can quickly identify abnormal application behavior.N/A
    Pricing
    ContentsquareLoad FocusLoadRunner Professional
    Editions & Modules
    No answers on this topic
    Basic
    $69
    per month
    Pro
    $349
    per month
    Business
    $899
    per month
    Enterprise
    $999
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ContentsquareLoad FocusLoadRunner Professional
    Free Trial
    NoYesNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsTry LoadFocus for FREE now. Settle for your own plan later. Cancel anytime.
    More Pricing Information
    Community Pulse
    ContentsquareLoad FocusLoadRunner Professional
    Considered Multiple Products
    Contentsquare
    No answer on this topic
    LoadFocus
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    53 Answers
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    50 Answers
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    53 Answers
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    42 Answers
    No answers on this topic
    No answers on this topic
    Features
    ContentsquareLoad FocusLoadRunner Professional
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Contentsquare, now with Hotjar and Load Focus and OpenText LoadRunner Professional
    Feature
    Contentsquare, now with Hotjar
    8.0
    1 Ratings
    0% below category average
    Load Focus
    -
    Ratings
    OpenText LoadRunner Professional
    -
    Ratings
    Responsive Design for Web Access8.01 Ratings00 Ratings00 Ratings
    Mobile Application8.01 Ratings00 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.01 Ratings00 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Contentsquare, now with Hotjar and Load Focus and OpenText LoadRunner Professional
    Feature
    Contentsquare, now with Hotjar
    9.7
    1 Ratings
    3% above category average
    Load Focus
    -
    Ratings
    OpenText LoadRunner Professional
    -
    Ratings
    Heatmap tool8.01 Ratings00 Ratings00 Ratings
    Click analytics10.01 Ratings00 Ratings00 Ratings
    Scroll maps10.01 Ratings00 Ratings00 Ratings
    Conversion tracking10.01 Ratings00 Ratings00 Ratings
    Goal tracking10.01 Ratings00 Ratings00 Ratings
    Session Recording and Replay10.01 Ratings00 Ratings00 Ratings
    User Segmentation10.01 Ratings00 Ratings00 Ratings
    Load Testing
    Comparison of Load Testing features of Contentsquare, now with Hotjar and Load Focus and OpenText LoadRunner Professional
    Feature
    Contentsquare, now with Hotjar
    -
    Ratings
    Load Focus
    -
    Ratings
    OpenText LoadRunner Professional
    8.4
    6 Ratings
    1% below category average
    End to end performance management00 Ratings00 Ratings9.06 Ratings
    Integrated performance data00 Ratings00 Ratings10.06 Ratings
    Deployment model flexibility00 Ratings00 Ratings9.06 Ratings
    Real time monitoring00 Ratings00 Ratings6.15 Ratings
    Automated anomaly detection00 Ratings00 Ratings8.05 Ratings
    Best Alternatives
    ContentsquareLoad FocusLoadRunner Professional
    Small Businesses
    Fullstory
    Score8.9 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Quantum Metric
    Score7.5 out of 10
    JMeter
    Score8.1 out of 10
    JMeter
    Score8.1 out of 10
    Enterprises
    Glassbox
    Score6.3 out of 10
    JMeter
    Score8.1 out of 10
    JMeter
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ContentsquareLoad FocusLoadRunner Professional
    Likelihood to Recommend
    8.3
    (118 ratings)
    -
    (0 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    5.1
    (13 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (8 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    3.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    ContentsquareLoad FocusLoadRunner Professional
    Likelihood to Recommend
    Contentsquare
    Hotjar is good for a first pass at understanding user sentiment or locating potential usability issues. There are features such as "rage clicked" which shows recordings or instances when a user rage clicked or had an issue with your site. Hotjar has also been helpful to launch intercept surveys on mobile, desktop, and app, which not all competitor software allow. Hotjar recordings are fun to watch. "Watching Hotjar like Netflix" is a favorite pastime at work.
    Incentivized
    Read full review
    LoadFocus
    No answers on this topic
    OpenText
    Micro Focus LoadRunner and its suite of tools, specifically VuGen works wonderfully for us for all web, http/https and web service calls. We've been able to build tests for near any scenario we need with relative ease. As long as we have crafted up requirements for our scenarios / scripts to managed scope, we've had high success working with scripting and data driving. Our main tests are web service calls - typically chained together to form a full scenario with transactions measuring the journey or a similar (measure along the way) journey through a browser. For web services we will use VuGen and browser we've shifted to Tru Client I have had little-to-no experience scripting against a thick client where a ui-driven test would be required. I know its possible but quite costly due to the need to run the actual desktop client to drive tests. We've been fortunate enough to leverage http calls to represent client traffic.
    Incentivized
    Read full review
    Pros
    Contentsquare
    • Heat mapping is great on Hotjar. It is a good place to start when you are looking at the UX & CRO on your website. You can see the % of people clicking on elements on a page, how far they scroll, and mouse movements.
    • Hotjar is great for session recordings. These record the mouse movements, clicks, pages and scrolls of a user in video format. You can watch these to investigate what works well on a site and identify potential roadblocks and bugs.
    • Hotjar is great as it ensures that users details are anonymous; for instance, if you are watching a session recording, you cannot see what a user types in a form field, as Hotjar blanks this out.
    • Hotjar has a poll function, so you can have polls on your website.
    Incentivized
    Read full review
    LoadFocus
    No answers on this topic
    OpenText
    • It can simulate multiple users at the same time and help understand the performance.
    • It can generate excellent reports and give insights into application performance.
    • It is a fast tool and does not take time to perform its functions.
    Incentivized
    Read full review
    Cons
    Contentsquare
    • Hotjar is primarily used for web-based experiences. Not that easy to use on mobile apps.
    • I'd love to see Hotjar integrated with Google Analytics for an even deeper view.
    • Hotjar is primarily used by smaller organizations...pricing can get steep quickly for larger organizations.
    Incentivized
    Read full review
    LoadFocus
    No answers on this topic
    OpenText
    • HP LoadRunner with new patches and releases sometimes makes no longer support older version of various protocols like Citrix, which makes the task time-consuming when using older versions of LoadRunner for some of the cases. So it should support older version as well while upgrading.
    • Configuring HP LoadRunner over the firewall involves lots of configuration and may be troublesome. So, there should be a script (power shell script for Windows or shell script for Linux users) to make it easy to use and with less pain.
    • I would like to see the RunTime Viewer of Vugen in HPLoadRunner based on the browser I selected in the run-time configuration to make it feel more realistic as a real user.
    • Licensing cost is very high when we need to perform a test on application for a specific group of users.
    Incentivized
    Read full review
    Likelihood to Renew
    Contentsquare
    For small companies with limited user testing budgets, ClickTale serves as a useful user testing tool. When I cannot get the funds for in depth user testing, I always know that I have a baseline of information I can rely on
    Read full review
    LoadFocus
    No answers on this topic
    OpenText
    No answers on this topic
    Usability
    Contentsquare
    It is fairly easy to use, easy to explain, and easy to learn even for a non-techie like me. I admit I was a little intimidated when it was recommended by my developers, but I learned afterwards that there really was nothing to worry about. My experience has been awesome so far!
    Incentivized
    Read full review
    LoadFocus
    No answers on this topic
    OpenText
    No answers on this topic
    Support Rating
    Contentsquare
    Hotjar is a SaaS-based company, and as such has a good support service. Users can quickly submit support tickets through Hotjar's online portal. Enterprise customers get access to additional support members and have SLAs to support their larger, more complex needs. Overall, Hotjar is extremely reliable and I've never had to reach out to customer support.
    Incentivized
    Read full review
    LoadFocus
    No answers on this topic
    OpenText
    Customer service is not that great. It's difficult to get hold of someone if an issue is supposed to be addressed on an urgent basis. No online chat service readily available.
    Incentivized
    Read full review
    Alternatives Considered
    Contentsquare
    ContentSquare [(Clicktale)] is going deeper on UX understanding than traditional web analytics tools. You can truly understand how a page is used (where users click or even miss click, on which part of the page they are spending most of their time, if some links are clicked but bad positioned on the page...), and that's a thing you can't really measure trough a traditional web analytics tool.
    Incentivized
    Read full review
    LoadFocus
    No answers on this topic
    OpenText
    HP performance center stacks up very well for front end applications. Need more improvements for API performance testing.
    Incentivized
    Read full review
    Return on Investment
    Contentsquare
    • Our UX team can now use hard data to back up and validate design decisions that we make. Our role as usability experts is becoming more respected and integral to business objectives because we now have data that can back up our field of study and prove that our roles are demonstrably useful and necessary.
    • HotJar allows our small team of 3 UX designers to get research data as if we were a much larger team. Instead of painstakingly using our time to do guerrilla research, endless user observations, and other types of manual testing, we can now get a significant portion of our data from HotJar.
    • Using HotJar is actually giving our team a sense of excitement and enjoyment in our day-to-day usability work. Instead of seeing UX as a chore, HotJar is making data gathering and analyzing more fun, because we can see tangible results from a much larger pool of user/user-data than we could in the past.
    Incentivized
    Read full review
    LoadFocus
    No answers on this topic
    OpenText
    • The scripts created with traditional web/http protocol are not robust thus re-scripting is required after most every code drop. Troubleshooting and fixing the issue takes more time therefore in most cases we do re-scripting to keep it simple and save time.
    • In ideal world you would rather spend more time doing testing than scripting in that case mostly you could use an Ajax TruClient protocol. This type of script will only fail when an object in the application is removed or changed completely. This way of scripting will save you more time and helps you maintain the scripts with less re-work effort on a release basis. On the long run you will have a better ROI when you use Ajax TruClient protocol for scripting.
    Incentivized
    Read full review
    ScreenShots