Overall Satisfaction with Hotjar
We used Hotjar to track the quality of traffic coming into our website and use that data to make important marketing decisions. It was really great because it provided us objective insight on what the next step is in terms of what to do with our promotions, and it also helped dispel common knee-jerk reactions on certain items that may be irrelevant to our website visitors, who are, ultimately, our prospects.
- It's an accurate representation of traffic.
- It is fast.
- It is accessible data.
- Maybe more flexibility on the free features.
- Chat support that will help understand the service better while using it, probably.
- App version.
- Better decisions in marketing.
- Less guesswork on what to do next.
- Easily accessible data.
To be honest, we used Hotjar because it was so widely used by the developers I trust so I just went along with it.
Do you think Hotjar delivers good value for the price?
Yes
Are you happy with Hotjar's feature set?
Yes
Did Hotjar live up to sales and marketing promises?
Yes
Did implementation of Hotjar go as expected?
Yes
Would you buy Hotjar again?
Yes