What users are saying about
7 Ratings
6 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Feature Set Ratings

  • ContractWorks and ContractZen are tied in 1 feature set: Contract Monitoring

Contract Collaboration

7.1

ContractWorks

71%

ContractZen

Feature Set Not Supported
N/A
ContractWorks ranks higher in 1/1 features

Contract sharing

7.1
71%
4 Ratings
N/A
0 Ratings

Contract Monitoring

8.3

ContractWorks

83%
8.3

ContractZen

83%
ContractWorks ranks higher in 3/6 features

Contract database

9.2
92%
6 Ratings
9.7
97%
3 Ratings

Legacy contracts

8.7
87%
3 Ratings
N/A
0 Ratings

Contract search

8.7
87%
6 Ratings
9.3
93%
3 Ratings

Contract milestone reminders & alerts

8.7
87%
6 Ratings
9.0
90%
3 Ratings

Custom contract reports

7.2
72%
5 Ratings
5.3
53%
3 Ratings

Tracking contract status

7.2
72%
5 Ratings
N/A
0 Ratings

Attribute Ratings

  • ContractZen is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
  • ContractWorks and ContractZen are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

9.2

ContractWorks

92%
6 Ratings
9.3

ContractZen

93%
5 Ratings

Likelihood to Renew

9.1

ContractWorks

91%
1 Rating
9.1

ContractZen

91%
1 Rating

Usability

9.1

ContractWorks

91%
6 Ratings
9.7

ContractZen

97%
4 Ratings

Availability

9.1

ContractWorks

91%
1 Rating

ContractZen

N/A
0 Ratings

Performance

9.1

ContractWorks

91%
1 Rating

ContractZen

N/A
0 Ratings

Support Rating

9.2

ContractWorks

92%
6 Ratings
9.3

ContractZen

93%
5 Ratings

Implementation Rating

ContractWorks

N/A
0 Ratings
9.1

ContractZen

91%
2 Ratings

Product Scalability

9.1

ContractWorks

91%
1 Rating

ContractZen

N/A
0 Ratings

Likelihood to Recommend

ContractWorks

[A] user-friendly platform that allows multiple users to store and organize documents across various departments within the company for easy access. [A] tagging feature is a helpful tool in sending reminders for upcoming renewals, etc.
Anonymous | TrustRadius Reviewer

ContractZen

ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies.ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for
Anonymous | TrustRadius Reviewer

Pros

ContractWorks

  • Managing renewals[.]
  • Managing timed fee increases[.]
  • Easy storing and retrieval of contracts[.]
  • Manage roles to determine who sees what. Very granular.
  • [The] signature process is quite powerful, and because it's integrated comes with management.
Anonymous | TrustRadius Reviewer

ContractZen

  • The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
  • The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
  • Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.
Petri Aukia | TrustRadius Reviewer

Cons

ContractWorks

  • Allowing changes to documents midway through approvals/signatures.
  • More sophisticated interface for searching in document text would be nice.
  • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
Anonymous | TrustRadius Reviewer

ContractZen

  • I would like one view of entire client history.
  • It would be nice to put the client information in once and then simply add on contract extensions in the same folder.
Michael Gardner | TrustRadius Reviewer

Pricing Details

ContractWorks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 Unlimited users, 2500 documents, 5 e-sign licenses

ContractWorks Editions & Modules

Edition
Standard$600/month1
Professional$800/month2
Enterprise$1000/month3
  1. Unlimited users, 2500 documents, 5 e-sign licenses
  2. Unlimited users, 10,000 documents, 10 e-sign licenses
  3. Unlimited users, unlimited documents, 20 e-sign licenses
Additional Pricing Details
ContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.

ContractZen

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$9.5 per month per user

ContractZen Editions & Modules

Edition
ContractZen9.501
  1. per month per user
Additional Pricing Details

Likelihood to Renew

ContractWorks

ContractWorks 9.1
Based on 1 answer
Current Supply Chain users find great value in ContractWorks. We've been able to demonstrate a better, faster, efficient, cost effective way to solve document and data requirements. ContractWorks is gaining greater interest and acceptance across the Enterprise.
Anonymous | TrustRadius Reviewer

ContractZen

ContractZen 9.1
Based on 1 answer
The inexpensive ContractZen saves time and money and is a joy to use
Petri Aukia | TrustRadius Reviewer

Usability

ContractWorks

ContractWorks 9.1
Based on 6 answers
If you can browse [folder-based] software, then you are good to go from the start. [On] more than one occasion I have offered a tour to new users, just to be told: "thank you, I got it this is easy to use". [The search] feature works exactly as expected, [making] your life so much easier.
Anonymous | TrustRadius Reviewer

ContractZen

ContractZen 9.7
Based on 4 answers
Very user friendly
Anonymous | TrustRadius Reviewer

Reliability and Availability

ContractWorks

ContractWorks 9.1
Based on 1 answer
I've never heard that we've had an outage or error and I 'm in ContractWorks days, evenings and weekends.
Anonymous | TrustRadius Reviewer

ContractZen

No score
No answers yet
No answers on this topic

Performance

ContractWorks

ContractWorks 9.1
Based on 1 answer
We haven't integrated ContractWorks with other systems. Otherwise, reasonably sized documents load fairly quickly and reports extract quickly. I work remotely sometimes it takes an extra minute
Anonymous | TrustRadius Reviewer

ContractZen

No score
No answers yet
No answers on this topic

Support Rating

ContractWorks

ContractWorks 9.2
Based on 6 answers
My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
Anonymous | TrustRadius Reviewer

ContractZen

ContractZen 9.3
Based on 5 answers
The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.
Anonymous | TrustRadius Reviewer

Implementation Rating

ContractWorks

No score
No answers yet
No answers on this topic

ContractZen

ContractZen 9.1
Based on 2 answers
The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
Petri Aukia | TrustRadius Reviewer

Alternatives Considered

ContractWorks

ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
Anastasia Micallef | TrustRadius Reviewer

ContractZen

ContractZen is true value for the money and far more simpler than more advanced systems
Petri Vuorinen | TrustRadius Reviewer

Scalability

ContractWorks

ContractWorks 9.1
Based on 1 answer
Tasked with finding a cost conscious Contract Management platform, we knew change and acceptance across the Enterprise would come slow. Using ContractWorks means not overspending in initial months with fewer users. As our core group becomes more proficient and we demonstrate/prove ease of use to other departments with scale up use and cost together
Anonymous | TrustRadius Reviewer

ContractZen

No score
No answers yet
No answers on this topic

Return on Investment

ContractWorks

  • It has opened up a lot of time that contract managers/administrators wasted.
  • Added efficiencies and the ability to manage contracts remotely.
Anastasia Micallef | TrustRadius Reviewer

ContractZen

  • Easier to manage contracts.
  • More contracts are being renewed on a timely basis.
Michael Gardner | TrustRadius Reviewer

Screenshots

Add comparison