What users are saying about
3 Ratings
6 Ratings
3 Ratings
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Score 9.2 out of 100
6 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

ContractWorks

ContractWorks is an excellent solution for any organization in our position: going from no contract management solution at all to one that is simple to use, easy to train on, and does the basics exceedingly well. The product is constantly evolving and adding new functionality that we have found very, very useful. Over the years since we adopted it, we have found that our users want more and more out of its functionality, and at times we have had to explain to stakeholders that there are limitations to this software (especially concerning changing the content of a document sent for review in the software itself, which cannot presently be done). It is very easy to manage user roles and permissions, and it's very easy to use the product from any kind of smart device.More sophisticated users that use more sophisticated products already may find that the kind of robust in-software document editing/revision functions that some contract management products offer just isn't here, and that is true. There are reporting features here that are more than enough for organizations starting from scratch, but are probably limited for organizations looking for very granular information about their contracts. There is a significant time investment involved in tagging your contract database when it enters ContractWorks, although I suspect that is true for just about all products.The price represents very good value for money.
Anonymous | TrustRadius Reviewer

ContractZen

ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies.ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Contract Collaboration

ContractWorks
6.0
ContractZen
Contract sharing
ContractWorks
6.0
ContractZen

Contract Monitoring

ContractWorks
7.8
ContractZen
8.3
Contract database
ContractWorks
10.0
ContractZen
9.7
Legacy contracts
ContractWorks
8.0
ContractZen
Contract search
ContractWorks
8.5
ContractZen
9.3
Contract milestone reminders & alerts
ContractWorks
9.0
ContractZen
9.0
Custom contract reports
ContractWorks
6.0
ContractZen
5.3
Tracking contract status
ContractWorks
5.0
ContractZen

Pros

ContractWorks

  • E-sign
  • KPI tracking
  • Notifications of key milestones
Anastasia Micallef | TrustRadius Reviewer

ContractZen

  • The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
  • The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
  • Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.
Petri Aukia | TrustRadius Reviewer

Cons

ContractWorks

  • Allowing changes to documents midway through approvals/signatures.
  • More sophisticated interface for searching in document text would be nice.
  • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
Anonymous | TrustRadius Reviewer

ContractZen

  • I would like one view of entire client history.
  • It would be nice to put the client information in once and then simply add on contract extensions in the same folder.
Michael Gardner | TrustRadius Reviewer

Likelihood to Renew

ContractWorks

No score
No answers yet
No answers on this topic

ContractZen

ContractZen 9.1
Based on 1 answer
The inexpensive ContractZen saves time and money and is a joy to use
Petri Aukia | TrustRadius Reviewer

Usability

ContractWorks

ContractWorks 10.0
Based on 2 answers
It is user friendly and simple.
Anastasia Micallef | TrustRadius Reviewer

ContractZen

ContractZen 9.7
Based on 4 answers
Very user friendly
Anonymous | TrustRadius Reviewer

Support Rating

ContractWorks

ContractWorks 10.0
Based on 2 answers
My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
Anonymous | TrustRadius Reviewer

ContractZen

ContractZen 9.3
Based on 4 answers
The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.
Anonymous | TrustRadius Reviewer

Implementation Rating

ContractWorks

No score
No answers yet
No answers on this topic

ContractZen

ContractZen 9.1
Based on 1 answer
The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.
Petri Aukia | TrustRadius Reviewer

Alternatives Considered

ContractWorks

ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
Anastasia Micallef | TrustRadius Reviewer

ContractZen

ContractZen is true value for the money and far more simpler than more advanced systems
Petri Vuorinen | TrustRadius Reviewer

Return on Investment

ContractWorks

  • Complete elimination of paper-based review process.
  • Greatly enhanced search capability for legacy documents.
  • Enhanced satisfaction among contract reviewers, ease of use.
Anonymous | TrustRadius Reviewer

ContractZen

  • Easier to manage contracts.
  • More contracts are being renewed on a timely basis.
Michael Gardner | TrustRadius Reviewer

Screenshots

Pricing Details

ContractWorks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ContractWorks Editions & Modules

Edition
Standard$600/month1
Professional$800/month2
Enterprise$1000/month3
  1. Unlimited users, 2500 documents, 5 e-sign licenses
  2. Unlimited users, 10,000 documents, 10 e-sign licenses
  3. Unlimited users, unlimited documents, 20 e-sign licenses
Additional Pricing Details
ContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.

ContractZen

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ContractZen Editions & Modules

Edition
ContractZen9.501
  1. Price per user per month (billed annually)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ContractWorks
9.5
ContractZen
9.3

Likelihood to Renew

ContractWorks
ContractZen
9.1

Usability

ContractWorks
10.0
ContractZen
9.7

Support Rating

ContractWorks
10.0
ContractZen
9.3

Implementation Rating

ContractWorks
ContractZen
9.1

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