ContractZen vs. Ironclad

ContractZen is perfect for small and medium business where the use case is to manage contracts, get alerts, and track details about contract. ContractZen has other features such as meeting management, eSignatures etc. We focus primarily on contract management and are pleased with it. ContractZen has a lot of competition and many competitors have a full contract lifecycle, which is desirable in large companies. ContractZen does not have a full contract lifecycle process. Full contract lifecycle will have request for comments/proposals, NDA, quotes, implementation proposals etc. go through multiple people, multiple layers of approval etc. and different triggers in the contract would generate different tasks for staff to manage the contract till the contract expires. Large and complex companies have needs that ContractZen may not be suitable for

Incentivized

IronClad works great for organizations that have to deal with a lot of legal agreements at the same time, it works great for having a legal team reviewing and modifying the same legal document in a single place, and the comments in the workflow, and the approval functionality allows keeping track of the changes and assign accountability.

Incentivized

• The easy storage of contracts is important. Easier than a shared hard drive folder or a jointly administered Excel sheet, both of which we tried to use in the past.
• The alerts of key contract dates is crucial. Knowing what needs to be terminated or at least considered has saved us money.
• Simple signing of contracts electronically has saved us money in getting from an agreed to contract to a signed one in minutes.

• Very flexible workflow design tool.
• Functions are fine-tuned but not too much.
• Easily understandable product which user can handle.

Incentivized

• I would like one view of entire client history.
• It would be nice to put the client information in once and then simply add on contract extensions in the same folder.

Incentivized

• Once you add someone into a workflow there is no way to remove them. It would be nice to be able to get out of a workflow or remove someone.
• The "assignment" function could be more clear for those individuals who don't regularly use Ironclad. Perhaps prompting them on how to upload a signed agreement if they are not the owner of the workflow.

Incentivized

The inexpensive ContractZen saves time and money and is a joy to use

Very user friendly

Incentivized

Still needs polishing, including improving AI capabilities and making coding documents easier to do. Family tree is useful, but not intuitive. Search function sometimes doesn't pick up all docs. Reporting, such as end of contract term, isn't useful

Incentivized

The best part about ContractZen is that I needed no support. I had a couple questions in the last 2 years which were answered accurately within hours. Everything has worked as expected.

Incentivized

I haven't used the support services for IronClad, but I understand from our legal team, the support is very good, they have replied and provide solutions quickly and effectively. I have used the documentation and support pages which are very complete and which have been updated given the user interface updates.

Incentivized

The capture of the new contracts is more important than the old contracts, somewhat counterintuitively. Once you start saving time using the electronic signing and retrieval, adding old material is easier. Old material additions fit our annual schedule as we've done them during periods of less administrative work.

ContractZen is true value for the money and far more simpler than more advanced systems

Ironclad is a well-designed product, especially for a very configurable workflow designer and team collaboration feature. In addition, DocuSign has a critical issue, which is a multi-instance account issue. If you have multiple contracts with DocuSign including design and CLM and you use the same email address and password, you cannot tell which instance you log on to. Therefore, if we use the instance separately, we have to use a different password for the same email address. It's very confusing.

Incentivized

• Easier to manage contracts.
• More contracts are being renewed on a timely basis.

Incentivized

• Positive - Increased efficiency, as all work into the legal department flows into Ironclad. We can see where resources are being spent and which internal business partners are utilizing the legal department the most.
• Positing - Better internal business partner service. We are able to communicate directly with our internal partners as to the status of their request and keep them apprised where we are in the negotiation process, etc.

Incentivized