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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Control-M

    Score9.4 out of 10
    N/AControl-M from BMC is a platform for integrating, automating, and orchestrating application and data workflows in production across complex hybrid technology ecosystems. It provides deep operational capabilities, delivering speed, scale, security, and governance.

    $29,000

    per year

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Pricing
    Control-MMicrosoft Dynamics 365
    Editions & Modules
    On-Premise
    Contact Sales
    SaaS
    Starting at $29,000
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Control-MMicrosoft Dynamics 365
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Control-MMicrosoft Dynamics 365
    Considered Both Products
    BMC Software Inc.
    Chose Control-M
    We looked at several other competitors to Control-M and had even gone back after having it installed and running for a while to make sure we were using the right tool. We always felt that Control-M had the right mix of feature and benefits to suit our needs. We never considered …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    138 Answers
    88%
    Would buy again
    23 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    108 Answers
    87%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    138 Answers
    88%
    Happy with the feature set
    23 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    90 Answers
    86%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    112 Answers
    82%
    Implementation went as expected
    18 Answers
    Features
    Control-MMicrosoft Dynamics 365
    Workload Automation
    Comparison of Workload Automation features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    9.1
    181 Ratings
    9% above category average
    Microsoft Dynamics 365
    -
    Ratings
    Multi-platform scheduling9.6178 Ratings00 Ratings
    Central monitoring9.4166 Ratings00 Ratings
    Logging8.7169 Ratings00 Ratings
    Alerts and notifications9.1170 Ratings00 Ratings
    Analysis and visualization8.8163 Ratings00 Ratings
    Application integration8.8164 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Customer data management / contact management00 Ratings7.981 Ratings
    Workflow management00 Ratings7.980 Ratings
    Territory management00 Ratings7.160 Ratings
    Opportunity management00 Ratings7.672 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.879 Ratings
    Contract management00 Ratings7.961 Ratings
    Quote & order management00 Ratings7.258 Ratings
    Interaction tracking00 Ratings8.171 Ratings
    Channel / partner relationship management00 Ratings7.362 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Case management00 Ratings7.863 Ratings
    Call center management00 Ratings7.950 Ratings
    Help desk management00 Ratings8.557 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Lead management00 Ratings7.672 Ratings
    Email marketing00 Ratings8.171 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Task management00 Ratings8.171 Ratings
    Billing and invoicing management00 Ratings8.054 Ratings
    Reporting00 Ratings8.065 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Forecasting00 Ratings7.667 Ratings
    Pipeline visualization00 Ratings7.873 Ratings
    Customizable reports00 Ratings7.476 Ratings
    Customization
    Comparison of Customization features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Custom fields00 Ratings7.678 Ratings
    Custom objects00 Ratings7.572 Ratings
    Scripting environment00 Ratings7.956 Ratings
    API for custom integration00 Ratings7.861 Ratings
    Security
    Comparison of Security features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Single sign-on capability00 Ratings8.869 Ratings
    Role-based user permissions00 Ratings8.770 Ratings
    Social CRM
    Comparison of Social CRM features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Social data00 Ratings7.843 Ratings
    Social engagement00 Ratings7.643 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Marketing automation00 Ratings7.665 Ratings
    Compensation management00 Ratings6.834 Ratings
    Platform
    Comparison of Platform features of Control-M and Microsoft Dynamics 365
    Feature
    Control-M
    -
    Ratings
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Mobile access00 Ratings6.856 Ratings
    Best Alternatives
    Control-MMicrosoft Dynamics 365
    Small Businesses
    No answers on this topic
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Apache Airflow
    Score8.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Redwood RunMyJobs
    Score9.7 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Control-MMicrosoft Dynamics 365
    Likelihood to Recommend
    9.4
    (184 ratings)
    7.9
    (104 ratings)
    Likelihood to Renew
    9.6
    (32 ratings)
    8.0
    (20 ratings)
    Usability
    9.2
    (141 ratings)
    7.8
    (34 ratings)
    Availability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Performance
    8.7
    (10 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (25 ratings)
    8.0
    (11 ratings)
    In-Person Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (6 ratings)
    7.5
    (2 ratings)
    Implementation Rating
    8.8
    (16 ratings)
    9.2
    (4 ratings)
    Configurability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.7
    (5 ratings)
    3.8
    (3 ratings)
    Ease of integration
    9.1
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Professional Services
    8.8
    (7 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    8.8
    (10 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    Control-MMicrosoft Dynamics 365
    Likelihood to Recommend
    BMC Software Inc.
    Anytime you have a process that has to do multiple things, transfer data, interact with other systems, Control-M is critical. Not only does it provide the insight to what is going on, but it also lets you keep tight audit controls over access, reduces the need to spend large amounts of time tracking down issues, reduces the need to write custom "code" to do integrations with other systems and helps you better manage and track critical SLAs for workflows across the business.
    Incentivized
    Read full review
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Pros
    BMC Software Inc.
    • The good thing is that there are so many connectors available. Control-M provides lots of features, and we are using almost 60 to 70% of them. Control-M is providing us with so much capability to use during our daily problem-solving.
    • Most of the job creation is very simple and quick and worked as per expectations.
    • Testing and debugging are also very easy, and you can test multiple scenarios using temporary changes during job runs.
    • Log and output presentations are also very good, short and detailed.
    • To monitor specific job net, we can create viewpoint, which can be use on daily basis.
    Incentivized
    Read full review
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Cons
    BMC Software Inc.
    • I haven't come across too many spots where I'm not happy with the product. Most of the shortfalls were in my knowledge of the product as opposed to the actual product. Currently we're having a little bit of an issue with the deployment of the software to the servers, but it's more of an "us" problem than a product problem. I can't really give any good examples of shortfalls of the product that I've found so far.
    Incentivized
    Read full review
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
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    Likelihood to Renew
    BMC Software Inc.
    It is one of the best solutions on the market, in terms of innovation, reliability and stability. Control-M provides security when used by the largest companies in Mexico such as banks, department stores and logistics. It has proven to be able to integrate with new technologies on the market and provide almost 100% availability, thanks to its automatic FailOver scheme.
    Incentivized
    Read full review
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Usability
    BMC Software Inc.
    User experience is meeting my expectations. We had a manual checklist, which Control-M Reports has now replaced, that helped us check the jobs without any issues. So, being fair with the work, the ratings should also be fair. More to come as the AI progresses; this will not only help motivate the Control-M Developers but also lead to the development of advanced technology.
    Incentivized
    Read full review
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Reliability and Availability
    BMC Software Inc.
    Secondary Instances: Control-M supports the installation of a secondary instance of the entire Control-M environment, Control-M/EM, or Control-M/Server.Automatic & Manual Failover: In case of a failure on the primary host, Control-M can automatically failover to the secondary host if using Oracle or MSSQL databases. Manual failover is also an option, enabling a controlled switch during planned maintenance.Fallback: After resolving the issue on the primary host, you can easily fall back to it, or even designate the secondary host as the new primary. Database Replication: For high availability, Control-M leverages database replication from the primary site to a disaster recovery site. While replication is essential, its implementation and maintenance are the user's responsibility.
    Read full review
    Microsoft
    No answers on this topic
    Performance
    BMC Software Inc.
    good page load times, efficient report completion, and minimal impact on integrated systems. Specifically, the well-designed GUI contributes to a positive user experience, and the platform's ability to automate various stages of the workflow, including Big Data processes, is highlighted as a key strength. Fast Page Loads: Control-M is reported to have a responsive user interface with fast page load times, allowing users to quickly navigate and manage their workflows
    Read full review
    Microsoft
    No answers on this topic
    Support Rating
    BMC Software Inc.
    Support is generally excellent. Getting lower priority ones resolved can take a while, but it's rare for something to have to be dumped in the "unfixable" bin. If you end up speaking to Houston or Tel Aviv, then you know you've got a "live one".
    Incentivized
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    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
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    In-Person Training
    BMC Software Inc.
    Very knowledgeable instructors provide a hands-on, collaborative learning experience and can interact directly with instructors to develop our Control-M skills. This format allows for immediate feedback, in-depth discussions, and tailored guidance, leading to a deeper understanding of Control-M concepts and practical application. Face-to-face interaction fosters higher engagement and a more dynamic learning environment.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Online Training
    BMC Software Inc.
    Simple and easy to use web based, well paced. Available any time. All online courses are simple and easy to access and use. Very practical everyday use scenarios and solutions. Incorporates software simulations, learning games, and built-in assessments to enhance comprehension and engagement. Online subscriptions are regularly updated with the latest product information, ensuring users have access to the most current knowledge.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Implementation Rating
    BMC Software Inc.
    As HA we have depend on the external DB, why don't we have HA feasibility with embedded DB. As with external DB, there are performance issues and fine tuning the DB. As if its embedded DB, Control-M it self take care of the functionality.
    Incentivized
    Read full review
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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    Alternatives Considered
    BMC Software Inc.
    Control-M: Known for its comprehensive workload automation capabilities, handling complex job scheduling, dependency management, and IT process automation. TWS: Traditionally strong in Batch processing and job scheduling, focusing on high-performance computing environments. TIDEL: Offers a combination of workload automation and IT process management, often used in mainframe environments.AutoSys: Provides job scheduling and workflow management with a reputation for scalability and performance.
    Incentivized
    Read full review
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
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    Contract Terms and Pricing Model
    BMC Software Inc.
    While Control-M offers flexibility with usage-based and subscription-based pricing, some users might prefer more predictable, upfront costs, especially for large-scale deployments. A potential area for improvement could be offering more options for fixed-term contracts with predictable pricing based on factors like the number of agents or jobs, providing a clearer budget for long-term planning
    Read full review
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Scalability
    BMC Software Inc.
    awesome product.Control-M delivers advanced operational capabilities easily consumed by Dev, Ops, data teams, and lines of business.Control-M Workflow InsightsApplication and data workflow observability: Increased confidence that SLAs are being met for Control-M users and IT leadersComprehensive control and management capabilities: Enhanced dashboards and reporting with constant telemetry and intelligent analysis on executing workflowsSelf-service visibility: In-depth reporting to help teams work autonomously
    Read full review
    Microsoft
    No answers on this topic
    Professional Services
    BMC Software Inc.
    Strengths: The vendor provided strong post-sales support, timely issue resolution, and effective onboarding. Their technical team was knowledgeable and responsive, ensuring smooth integration and minimal disruption. Training resources and documentation were comprehensive. Areas for Improvement: While overall service was excellent, occasional delays in advanced customization or escalations slightly impacted timelines. More proactive optimization suggestions could further enhance value.
    Incentivized
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    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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    Return on Investment
    BMC Software Inc.
    • Since centralizing all our workflows in Control-M, we've cut end to end processing time by nearly 30%
    • Before Control-M we were babysitting scripts, manually rerunning failed jobs, and chasing ghost errors. With automated recovery, smart notifications, and fewer failures slipping through the cracks, we have saved 3 hours a day across teams
    • Our workflows success rate sits at 99.95% and when things do fail, they are pinpointed immediately
    Incentivized
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    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
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